Introduction:
The technology changes every day. It becomes an organization 's core motive to keep them technologically updated regularly, People believe what they see. It is very important to formulate strategies to promote the product or service as well.Marketing and advertising departments struggle to promote their brand and thereby raise its attractiveness. The social media marketing has changed the whole perspective of advertising. Social media marketing provides an amazing opportunity to connect directly with the customers.
Nokia is a Finland- based company. They come into the field of telecommunication industry 1960. Since then, Nokia has grabbed their exclusive place as a market leader. Their incessant effort to grab their place in innovation and technology has helped them to attract customers like a magnet.
Nokia motto is to connect people and exploring ways to enhance communication. Nokia 's Social Media Communications team was established in early 2008 with the aim of improving inter-company communications and engaging employees
Social media strategy plan:
Marketing is about convincing people not about force people to get a product or service. So it is very important to any kinds of the company to gaining the attention of customer by social media.
Above picture, we can see how much the rate of social media user increases.
In 2009 last quarter Nokia lost its market leader position. Nokia eventually entered into a pact with Microsoft in 2011 to exclusively
Social media is different from more traditional marketing tactics as it offers a free platform that is easily accessible to anyone with internet access. This allows for the increase communication for organizations to foster brand awareness and often, and
It is interesting how social media today is influencing the marketing role of many companies and how it’s playing a big role in their success. The more the company advertises on social media, the
A large amount of information was collected from the articles and journals that were reviewed. All of the information that was looked at was in favor of using social media as a marketing strategy. It can be determined from the first article reviewed that while television advertising and e-mail marketing are effective means of marketing, social media is even more effective. This quote from the article “…consumers that have a greater motivation to find information, have a greater desire to socialize online and use the Internet are more likely to become part of the firm’s social media site” means that using social media puts the company in the perfect position to connect with consumers who are already there (Kumar, Ashish, et al, From Social to Sale). Another article reviewed shares the four most important aspects of social media marketing. The author lists them in order: organizational competence, customer engagement with social media, individual commitment, and organizational commitment (The Use of Social Media in Sales, Guesalaga). These four aspects are essential in having a successful social media marketing campaign. Organizational competence refers to the company’s knowledge, productivity, and expertise with social media (Guesalaga). Customer engagement refers to engaging the customer through methods such as commenting and messaging on forms of social media. Thirdly, there is individual commitment (Guesalaga).
In 2013 Microsoft has announced a € 5.44 billion acquisition of Nokia’s hardware and services, including mobile phones, equivalent $ 7.2 billion. The deal was completed in the first half of 2014 and was supported by Nokia shareholders. Nokia's human resources operations in 50 countries around the world were available to Microsoft. There were also some factories with design, development, production, marketing and sales of smart devices, universal phones and services
Social Media has changed the communication setting for all marketers. “Perhaps the greatest value of social media marketing is your ability to foster and engage with a community of people” (moz.com). An involved audience is one of the greatest resources a brand can have. There
Marketing is continuously changing and growing within the business field. Recently, social media is becoming one of the main marketing strategies used by companies, which is known as social media marketing. Twitter, Facebook, Instagram, YouTube, and blogs are some of the platforms used in this area of marketing. These types of social media allow consumers to be updated by following their favorite companies. It is not a surprise companies are starting to regularly use this form of marketing due to the role social media has in today's society. Social media does, however, impact a company in a multitude of ways. There is much debate on whether companies should or should not use social media to market themselves. Even though there are some flaws
Social Media today is present everywhere and Brand pages on sites like Facebook, Google+, YouTube and Twitter have gotten popular around the world. Concept of marketing has changed with the customer engagement on these platforms.
From Nokia’s vision and mission statement it can be inferred that Nokia wants to be known for its credibility and to be a market leader again as it was before the year 2007 (Kess, 2014). Nokia understands that the company has to use innovation to offer products that are not yet
According to Wikipedia, Social media marketing is a term which describes “the process of gaining website traffic or attention through social media sites (Wikipedia).” This kind of promoting tactics are getting more and more popular and effective in this technology driven world, it is easier for a business company to determine where the potential customers are and easily to attract their eyes through social media and it saves more money compare to the traditional advertising methods. As the technology developed, social media are getting much more impressive to make people interact and chat with each other, and share information as well.
Social media has become a critical part of the firms’ marketing strategies. Organizational marketing is changing very fast with social media fueling this change. With the rise of smartphones, and therefore social media, many firms have moved their advertising online. According to Kerin and Hartley (2017), 120 million people use social media using their phones every month. Due to the convenience of carrying smartphones around, more and more people are widely using social media. Social media has promised to be effective as a marketing tool as it has a wider reach, and at a
The core element of the literature is marketing in general which will lead to its subfield social media which is the main body for this report.
Nokia is a finnish multinational communication and information technology company, founded in 1865. Nokia is headquartered in Espoo, Usimaa in the greater Helsinki metropolitan area. In 2014, Nokia employed 61,656 people across 120 countries, did business in more than 150 countriesand reported annual revenues of around €12.73billion. The company has had various industries in its 151-year history. Originally founded as a pulp mill ,and current focuses on large-scale telecommunication infra structures,and technology development and licensing.Nokia is also a major contrtibuter to the mobile telephony industry,having assisted in the development of the GSM and LTE standards ,and was,for a period ,the largest vendor of mobile phones in the world.Nokia’s dominance also extended into the smart phone industry through its Symbian platform ,but eventually shadowed by competitors.Nokia eventually entered into a pact with Microsoft in 2011 to exclusively use its windows phone platform on future smartphones.Its mobile phone business was eventually bought by Microsoft in an overall deal totaling $7.17billion .Stephen Elop,Nokia’s former CEO,and several other executives joined the new Microsoft Mobiles subsidiary of Microsoft as part of the deal,which was complete on 25 april 2014 .
Nokia has come a long way to evolve from a paper mill founded in 1865 to a world renowned mobile phone manufacturer and one of the most powerful brands in the world. In 1992 Nokia appointed Jorma Ollila as the new CEO and concentrated its focus on telecommunications. Throughout the 1990’s Nokia was
Prior to the turn of the 21st Century Nokia been the leader of world telecommunications. Nokia the town had diversified into the business in the 1990’s after producing everything from toilet roll, rubber boots, and televisions within its eleven divisions. (Sainsbury 2013:55). However in recent years, Nokia’s telecommunications sales has decreased with net sales falling by 17% from 2013/14 (Nokia Annual financial reports page 93). Previously they have been delving into a more software driven acquiring Gate 5 and Navteq both software companies. Nokia also adopted Microsoft’s Windows Phone Operating System for Smart devices as an alternative to IOS and Android in the hope of bolstering their competiveness within the market in 2011, as well as the purchase
After the release of the Iphone, Samsung rapidly followed the demands of consumers. Nokia, on the other hand, attempted to succeed with Symbian, its operating system. In August 2007, Nokia launched Ovi, an online store to sell songs, games and maps compatible with Symbian operating system. Ovi not as successful as predicted, as the iOS and Android market share continued to increase. Nokia focused on the Symbian for far too long, a platform established since 2002. Operating systems became an important factor for the success of manufactures as customer demand shifted towards new features and application. Nokia’s decision, in 2011, was to partner with Microsoft and release the Windows Smartphone, Lumia series, under the Windows phone 7 software. (Singhal, 2013). Nonetheless for the first quarter (Q1) of 2012 Nokia’s financial report revealed a 1.34 billion euro loss in smartphone sales (Chang, 2012). The partnership had have been a clever idea on paper; however it was overly late compared to the release of the Galaxy and Iphone. Alex Spector, a strategic analyst, claims that it is of greater difficulty to follow change when currently being on top (2012). This was evidently what occurred to Nokia Oyj, the company was at the summit and by any means was not able to react to the changes in time. Therefore, in spite of its Microsoft partnership, the value of the company continued to decrease, as Apple and Samsung continued to