Adkins Tech Case Study

Case Study Assignment KL Worldwide Enterprises Inc.: Putting Information Technology to Work Submitted by Mark Lemoine September 14th, 2012

Smith Systems Consulting has been at the forefront of the Information Technology Services and Consulting industry since it was founded in 1984. Their driving vision has been to provide the absolute best to their customers in all aspects of services and prices at rates that are affordable. They believe they can do this because they employ the best in the industry. Their simple approach to customer service has been that if they take care of their customers and employees, then everything else will take care of itself. This straight forward approach, while packed full of energy and meaning, has proven to not be sufficient in delivering the absolute best to

As recognized by leading research and consulting firms with knowledgeable, skilled management, advanced state-of-the-art IT affords extraordinary opportunities for greater efficiencies, cost reduction, higher productivity, customer satisfaction, and profitability. Sophisticated IT applications realize their full potential with highly specialized technical knowledge and management skills readily available only in smaller firms focused primarily or exclusively on such applications.

A decision to reinstate employees by the NLRB, regarding a retailer engaged in unfair labor practices by a judge in the case of Design Technology Group, LLC (Bette Page), et al., has been settled. The company terminated three employees who engaged in a concerted activity that was protected through discussions on Facebook. The issue occurred when the manager was away and found that the business was closed an hour early based on the following reasons safety, harassments by local street people, these issues were previously brought to human resources. The employees closed the business early with permission from the owner. The store manager angrily scolded employees over the phone upon hearing this.

Riordan Manufacturing is a Fortune 1000 enterprise, which requires a large information technology Department (IT) with experts in many areas of IT. Riordan uses technology in their individual departments to communicate and allow the departments to work together as much as possible. However, there is room for improvements.

The ongoing access to the Microsoft Services team meant that Timken could benefit from Microsoft’s own industry knowledge from thousands of similar customer engagements. The Microsoft Services team was always present to help the Timken IT team resolve any questions during the implementation process. In addition, the company’s IT staff augmented its skills by engaging with the experts from Microsoft Services and the developers from ProSource Solutions.

4.What new internal IT capabilities will have to be developed in order to create an IT department to support AgCredit’s future business architecture?

We are heavily invested, both financially and from a human capital perspective, in creating a customer experience that matches our industry-leading products. In recent years, we have implemented new systems to empower our customer account executives to satisfy customer needs. New options allow customers to contact us via web, smart phone, and through their set-top cable boxes to get answers to questions, troubleshoot problems, and pay their

A current regulatory action focuses on the SEC charging a Canadian citizen with microap fraud involving shares of Synk Technology Corp. “The Securities and Exchange Commission today charged a Canadian citizen with conducting a scheme to conceal his control and ownership of a microcap company whose price quickly spiked last year. The SEC suspended trading in the stock, Cynk Technology Corp., before the alleged schemer, Phillip Thomas Kueber, could profit on the gains from the stock’s rise to more than $21 from less than 10 cents per share” (Sec.gov, 2015). The SEC alleges that Kueber was used straw shareholders and sham CEOs to conceal his involvement in non- restricted shares in the company’s stock. On July 11, 2014, the SEC filed a formal

Under Indiana law, can a covenant not to compete be enforced when it restricted the employee from performing activities “substantially similar” to the activities performed for the employer; when the restriction period lasted for two years after termination of employment; when it restricted the employee from competing within Allen county and six adjacent counties; when it restricted the employee from performing activities for current clients of the employer; when it restricted the employee from serving in any position “affiliated with any business engaged in direct competition with the employer”; when it defined “any business engaged in direct competition with the employer” as “providing information technology services or support to individual or business customers”; when the employee had access to the employer’s

DDS determined the claimant is disabled at step 5 of sequential evaluation, without first completing step 4. A review of the case file shows there is insufficient vocational evidence to make a vocational decision.

For the long-term objective, Lenox should reach out to different academic resources so that the top managers can be aware of how IT systems can bring value to their company, and holds great importance for future growth. Having the top executives understand the full benefits and functions of the IT systems will prove to be a substantial long-term solution. The overall lack of knowledge in regards to the new IT systems has resulted in the competitors surpassing Lenox. By having a more user-friendly system, the competitors were also able to catalog their products within their system before Lenox., National Life's implementation is ahead even though their rollout began months

1) How have Cisco’s channels evolved in the last 10-15 years? Why have they evolved that way?

Schaeffer Corporation must have improved information technology services in order for them to achieve their ambitious growth goals. Schaeffer’s IT is not one of their core competencies and they are able to save some money by outsourcing and expending into additional countries and acquiring these new companies will require extraordinary IT support efforts.

All these factors are creating new challenges and new opportunities for businesses of all kinds and for the public sector. Adapting to the volatility and change is crucially dependent on, and in many cases driven by, IT. But to successfully meet these challenges and grasp these opportunities, you must focus on what you do best, not on becoming systems experts. Yet at the same time you must be 100 per cent certain that your IT support is efficient, cost effective and totally tuned to your needs.