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Biggby Market Segmentation

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The hot drinks market consists of the retail sales of coffee, tea and other hot drinks (including chocolate-based hot drinks, malt-based hot drinks, etc.). Growth within the Canadian hot drinks market has broadly decelerated in recent years, experiencing moderate growth overall. This trend is set to continue over the forecast period with further deceleration in growth to 2018. The global coffee growing region sits within a 'bean belt' between the Tropics of Cancer and Capricorn. The two main commercial types of coffee bean, Arabica and Robusta, account for approximately 70% and 30% of harvests, respectively (Marketline - Canada, 2014, p1). The Canadian hot drinks market had total revenues of $1,120.0m in 2013, representing a compound annual …show more content…

Collectively these individual elements create a more universal market appeal for Biggby and make the concept seem more approachable when compared to other more ubiquitous coffeehouses. Biggby proposes loyalty card programs in the United States and therefore has a very loyal consumer base (BIGGBY COFFEE - The Tale of BIGGBY). Indeed, Biggby is trying to create a friendly environment and design stores where it is easy and convenient to shop, without forgetting the customer aspect. Biggby, since the beginning, has a major focus on the customer …show more content…

As stated above, we learned that Canadians were not only big time coffee drinkers, but they also enjoyed the specialty type of coffee that Biggby provides. According to the Five Tasks of Foreign Market Attractiveness Assessment, we were able to clearly deduce the strengths and weaknesses entering into the Canadian market. Using this, we first screened Canada’s readiness for foreign entry and decided Biggby had a large market potential due to the large coffee consumption and growth rate. Additionally, we evaluated the industry with Porter’s Five Forces and established our competitive advantages between our competitors and new entrants. Based off of these facts, we recommend that Biggby continues to use franchising because it allows the business to emerge themselves into the culture and uses the same business strategy that Biggby currently employs in the United States. Lastly, Biggby has a high sales potential in Canada because of their competitive advantages and industry growth rates. Therefore, we recommend that Biggby enters the Canadian market with a large selection of specialty coffee, green products, and through

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