Bookmaster Inadequate Inventory but Excellent Customer Service

was challenged by parents of students attending Cummings High School in the year of 1986. Apparently, the book was arequired reading, and parents pushed for it to become an optional reading assignment. Some parents did not want their children to

During the September 1975 conference held by the Parents of New York United (PONYU), the members of the Board of Education of the Island Trees Union Free School District received a list of books that were considered to have objectionable contents. Having learned that 11 of the books were present in the libraries in their high school and junior high school, they created a Book Review Committee to determine the validity of the complaints and to submit recommendations as to the ultimate action regarding the books in question (Brenyo, 2011). Despite

According to the American Library Association (ALA), young adult novels are challenged with the best intentions. In most cases a parent will read a book that their child might be reading in class to find out if the book is hazardous to their child’s well-being. If the novel seems problematic, the parent then challenges the book. Even though the purpose of challenging a novel is to keep children from reading about issues that may not be seen as appropriate for their age group, censoring children from difficult subject matter is not always the solution. There is always controversy when difficult issues arise in adolescent geared novels. Even though there are many concerns with Lois Lowry’s The Giver,

of having to buy the book for themselves. While this is a noble act by the

Inventory is the biggest investment of the business and the performance of the inventory can determine whether the store succeeds or fails. We have chosen a different supply strategy as a method to save on cost. This method will require our publishers to ship books directly to the store which will save on our shipping expenses.

Sam Stevens lives in an apartment building owned by his landlord, Mr. Quinn, where he has been working on an invention that plays the sound of a barking dog to scare off potential intruders. A national chain store has contacted Mr. Stevens, and would like to sell his product exclusively. Despite the fact that Mr. Stevens and the store never signed a physical contract, he verbally told a store manager several months ago that he would ship 1,000 units. Now, the chain store has just contacted Mr. Stevens via letter, demanding that he deliver the promised 1,000 units immediately (Southern New Hampshire University, n.d.).

During the first week of the school, two professors had given her assignments to read a chapter before she came to the next class. That day, she had a couple of hours before she headed out to volunteer work that she signed up for at church, so she decided to go to the library after class and finish the assignments. She went to the front desk at the library, and asked for the two reserved textbooks. The person behind the desk, informed Traci, that students are allowed to check out one book at a time. Fair enough she thought, and she checked out a text book, found an empty table, sat down, and opened up the chapter that she wanted to read. Guess what? Her jaw dropped, because that chapter had 32 pages. It may not be a lot for many students, but knowing that

Growing up, writing and marking in any book was frowned upon and thought of as disrespectful. It was like damaging property, but after reading Mortimer Alder’s essay, “How to Mark a Book,” my thoughts have definitely changed. Alder discusses many things, such as, the three different types of book owners, different ways to mark up a book, and why is writing in a book necessary. Everything he mentioned really stuck with me and I am glad to have read this essay.

“We in this district do not buy books, hand them to teachers and say ‘Here you go, you have a new book. Everything is the same,’” Andre noted. “We

Diamond was so excited about her new furniture purchase that she could not sleep. She stayed awake all night trying to help her Aunties clean. She told her Auntie Mahogany about the 24-hour grocery store for food. Realizing that no one ate, Mahogany agreed to go grocery shopping and she wanted to locate a place to eat. Ebony agreed the Cascade/Camp Creek area had many nice places to eat that were conveniently located to the house for a quick meal. The following day, Ebony remained at the house to await the delivery of the furniture. Diamond begged to stay home, but she received instructions to go to school and be surprised when she came home. The company delivered the furniture as scheduled. The girls wanted to know what to do with the other items and Ebony requested that they place them in

With respect to staffing, I found that I initially had trouble serving customers quickly enough during peak hours. Customers dissatisfied with their queue times often left the store, resulting in lost sales.

Barnes and Nobles is one of the biggest bookstores that has a brick-and-mortal store concept. In the past they were know as a “big bully” that drove small book stores to close down because of their aggressive tactics to have competetetive advantage over them. Nonetheless, with the evolving circle of technology they have had a hard time in keeping up with the E-book era. In 2014 E-books increased its reader subscription by 28% compared to 23% in 2013. This number will continue increasing because 50% off American’s have access to devices that are either an e-reader or a tablet. B&N changed its business model to adjust to this new setting before it suffered a

Happy with my selection and feeling fairly proud of myself, I take the book to the check-out desk. The desk is occupied by the stereotypical librarian. She is an older lady probably in her sixties with gray wiry hair and half square bi-focal glasses that sit on the end of her nose. As I place the book on the counter, she looks down her nose and through her glasses at me with a look of skepticism. Frowning as she speaks, she tells me that maybe I should choose something else. Undaunted, I refuse and ask to check out the book. She gives a few other suggestions but again, I refuse. She wishes me luck as she slides it back to me and I stuff the hefty book into my backpack.

the clerk said "No," the consumer started to leave the store. Based on this, the clerk concluded that the

Despite, the store has a large range of goods and is well laid out and clean, but the owner doesn't treasure this as an opportunity to attract more new customers. On the contrary, he provides bad service or even no service to customers which may due to people start leaving his business and work for his competitors.