Business Management Essay

1181 Words5 Pages
I am planning to open a sporting good store. There are certain things I need to do in order to properly plan, organize, direct, and control this store. I would also need differing levels of management and decide on a management style that works best for both my store and me. In this paper I would develop a plan that will cover all these things so that I may open a successful business. I would begin the planning process by determining what recreational activities are available in the particular geographical location. I live in Alexandria, Louisiana, so this is where I would probably open my store. In this area there are numerous places to hunt and fish so I would need to cover these areas really well. There are also two bowling…show more content…
My top managers would be the shot callers. They would be responsible for setting up company goals and policies to ensure the business is a profitable one. My middle managers would take the goals and policies produced by my top managers and implement them or hand down the directives to the appropriate first-line managers. My first-line managers would be responsible for ensuring the employees are doing their assigned duties. My first-line managers would be required to work hand in hand with employees to ensure quality decisions are made on a customer-service level. I would develop an organizational flow chart so that employees and customers would both know who to go to with any problems that need attention. This flow chart, starting from the lowest level up, would be to report the situation to the appropriate team leader. If he or she does not resolve the issue, report it to the team leader. If the situation still is not resolved, or if the problem is with either the team leader or assistant team leader, the employee would then report it to the appropriate departmental manager. The appropriate departmental manager would be the one over the department in which the incident happened. If the incident still isn't resolved or involves the departmental manager, the employee would need to report to the store manager, vice-president, president, or the CEO, in that order. In the event the situation is still not resolved or in cases of sexual

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