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Business Strategy for Competative Advantage

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Porter set out to define a strategic model to which all companies conform. He maintained that failing to fit into one of his pre-defined categories “the firm stuck in the middle is almost guaranteed low profitability.” (Porter, 1980). The pre-defined categories are noted in appendix 1. Apple Inc. falls under a differentiation strategy, “Differentiation is the ability of the firm to provide unique and superior value to the buyer in terms of product quality, special features, or after-sale services” (Porter 1990, 1998). This encompasses the Apple philosophy, in an Apple Report they state that they are “committed to bringing the best user experience to its customers through its innovative hardware, software, peripherals, and services. The …show more content…

The year prior, the company spent $2.4 billion, up $647 million or 36 per cent from the year before” (Lowensohn J) which shows the commitment to push innovation and to keep ahead of competition with differentiated products. Their original principle when procuring raw materials was “do it their own”, however, this led to failed attempts to seize the market due to overpromising and under delivering market offerings (Apple Inc. 2012). The company realized that outsourcing raw materials was a step towards competitive advantage. By hiring supplies externally raises the issue of control and risk because they now rely on suppliers to provide these raw materials. However, Apple developed control systems called Suppliers Code of Standard that can measure manufacturing standards, labour related issues, sourcing of raw materials and ability to meet deadlines. By outsourcing apple are able benefit both parties, they procure raw materials at lower cost and in a timely manner. Concerns with these procurement activities are that Apple are dependent on a single supplier for many of their raw materials, but nurtured positive relationships with these suppliers should safeguard Apple. There are also many primary activities which contribute to Apple Inc.’s success in differentiating themselves. Apple offer a unique service to its customers, ‘Applecare’ is an exclusive Protection Plan that extends your service coverage and

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