preview

Manager Employee Relationship Essay

Best Essays

Despite the increase in a reliance on technology, and other innovations, two factors continue to be the critical cornerstone for success for all firms: customers and employees. Typically, focus is placed in large part on the customer, for without customers, how can firms expect to make a profit? Yet it is the employee of a firm that is actually engaged with the customer, providing them with a desired service or product. Furthermore, employees engage in the mundane everyday tasks that keep a firm operating efficiently. Without the employee, firms would cease to be able to provide their service or product to their customers. This dependence on reliable, hard working, and motivated individuals places great importance upon the critical …show more content…

The previous viewpoint of the manager-employee relationship saw the manager strictly as the supervisor; responsible for making sure that the employee completed their task, and punishing the employee that did not. In general, no attempt was made to strengthen the relationship between the manager and the employee. The mindset was similar to my father’s view, “You’re paid to do a job, so do it!” The employee was seen strictly as a tool, easily replaced if it failed to complete the job. Today, the “do it or you’re fired” mentality can no longer motivate most employees, and many long for a sense of meaning and purpose in the tasks that they complete. When employees are unhappy, they simply leave their current job for something more fulfilling. If organizations hope to lower turn over, and keep employees longer, firm leaders have to begin to think, and treat employees differently. Many organizations have adopted employees as their single greatest asset. Some organizations recognize the manager/employee relationship as the key to their success. When firm leaders see their employees in this manner, and when their actions reflect their positive thoughts and feelings towards employees, employees tend be happier, and the organization as a whole tends to be more successful (Noe, Hollenbeck, Gerhart, & Wright, 2013). If the manager-employee relationship is so vital to the success of an

Get Access