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CPFR Implementation Issues

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turban_on_W001-W146-hr 29-01-2009 11:12 Page W-90 Online Brief 10.2 CPFR Implementation Issues When implementing a CPFR process, the collaborators agree on a standard process, shown in Figure 10.2.1. The process ends with an order forecast. CPFR provides a standard framework for collaborative planning. Retailers and vendors determine the “rules of engagement,” such as how often and at what level information will be provided. Typically, they share greater amounts of more detailed information, such as promotion schedules and item point-of-sale history, and use store-level expectations as the basis for all forecasts. The idea is to improve demand forecasting for all of the partners in the supply chain and then communicate …show more content…

We will talk about the need for process matching later in this chapter. Organizations need to understand that the objective of ERP selection is the support of the business goals and strategies of the enterprise. This also includes the standardization of business processes across the organization, while at the same time cutting costs in the area of transaction processing. 2. Understand the current business capability of each process and the effectiveness of the process. 3. Understand what automated solutions are currently implemented. ERP Development and Implementation The Problem. ERP packages are difficult to install because they are so large in scope. The top reasons why ERP installations fail are (1) unrealistic expectations, (2) inability to map business processes, (3) inaccurate data, and (4) failure to factor in hidden costs. The implementation of an ERP system can take up to 24 months, depending on the number of modules that are implemented. Project management activities are extremely complex with multiple layers of resource concerns. Change management processes are extremely important in ERP systems development and implementation, yet this is often overlooked by many organizations. Postimplementation issues that are of concern include the quality of training manuals, hands-on training provided, help-desk and user navigation, and productivity using the new system. The Solution. Two factors were found to

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