Carl Robbins Case Analysis - Revision
Bernard T. Mitchell II
COMM/215
July 14, 2014
Apryl Motley
Carl Robbins Case Analysis - Revision * Introduction * The inexperience skill set of the recruiter highlighted many areas within the ABC Inc. that need immediate attention. Drawbacks of communication within the organization are evident; however, there are other components that need to be considered. This case study analysis will provide the key components that contributed to the failure of Carl’s 1st recruitment effort. This case study will also review and provide recommendations of the key components: Communication, Organizational Culture, and Transparency.
Background
* In this case, Carl Robins is facing a few
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Transparency * Another key issue that Carl faced during this process was the transparency of the applicants. Applicants failed to disclose some of the required information; thus, leading to the disqualification of the candidate. In the case, Carl noticed some of the new hire candidates did not completed their applications; therefore, making it difficult for the Carl to prove to management that the candidate was properly qualified. * Experience * Experience is always a major factor that influences the success of any process. In this case, Carl should have adequate knowledge in relation to the process that ensures successful completion. In this case, Carl was on the job for a six month period before getting his first handle at the recruiting process; this contributes to the unsuccessful results of the case.
Alternatives
* There are numerous alternatives that Carl and the organization could have taken to address the needs of the company and the recruitment process. For the most part, the organization is responsible for the advertising and posting of the job positions available. Therefore, it results in the recruiter having a wide range of candidates to narrow down the selections. In this case, Carl made the choices but should have reviewed all the information from each candidate thoroughly prior to their selection. Although Carl’s initial thought process was making the process less complicated to save time
Human Relations in Business – Maja Barnes’ Case Study 11-2: So, Is This How You Learn Leadership?
The common perception of a recruiter is evolving quickly in the workplace (Boswell 2001). Where once recruiters were viewed as a tool to simply acquire candidates, modern recruiters have greater responsibilities to their clients. These responsibilities can include tasks such as organizing paperwork, completing pre-screening measures, and even occasionally preparing training curriculum (Darrell 2002). Recruiters are further expected to provide quality screening of candidates and ensure the optimal match for each applicable position within a company (Posner 2006). As with any other job within a company, recruiters must take this work seriously and avoid procrastination to ensure a smooth transition for their candidates into the new workplace. Should the transition fail to be smooth, the full blame modernly falls on the recruiter who failed to use proper coordinating strategy.
1 Understand the Impact of both the law and organisational procedures on the process of recruitment and selection
Carl Robins is faced with very serious problems as the new campus recruiter for ABC, Inc. This case study analysis will show the many problems that evolved when he attempted to recruit new employees to work for Monica Carroll. After reviewing the issues at hand, we will discuss the possible solutions available for Carl to rectify the situation and the proposed solution that he should take. Carl Robins is a competent employee of ABC, Inc. As with any new position a person is involved in, he will face challenges. However, it is not impossible to overcome these challenges.
In order for our hiring team to narrow our applicant pool down to three, we had to assess each applicant using our application rating sheets. To hire for FOH Manager, there was only enough time on selection
Scenario: John is a 4 year-old boy who was admitted for chemotherapy following diagnosis of acute lymphoblastic leukemia (ALL). He had a white blood cell count of 250,000. Clinical presentation included loss of appetite, easily bruised, gum bleeding, and fatigue. Physical examination revealed marked splenomegaly, pale skin color, temperature of 102°F, and upper abdomen tenderness along with nonspecific arthralgia.
This game can be so cruel sometimes – cruel enough to throw some bitter salt in the fruity punch of a dramatic win. Tony Romo’s heroics in the final quarter Sunday was his 24th game-winning, comeback drive, the most by any quarterback since the ’06 season. However, the Cowboys’ 27-26 thrilling W over the rival Giants was followed by some terrible news. Elite receiver Dez Bryant broke his foot, sidelining him for at least four to six weeks and possibly longer according to various reports.
The recruiting and development process should be a top priority for Ashley Wall. In the short term, Ms. Wall should focus on recruiting internal applicants to improve productivity. Internal applicants have less turnover then external applicants. In the long term, Ms. Wall should ensure that the skills that are utilize to evaluate future foremen are directly related to the job. For example, great communication and interpersonal skills should be important skills that are considered during the recruiting process. By making these simple changes, the team communication processes should improve. Furthermore, new foremen should feel better equipped to handle their jobs.
Apex, a chemical manufacturer, has the option of commercializing one of its compounds due to resource scarcity. Apex needs to examine both choices and take into consideration the analysis of market size and trend, value proposition, market knowledge and share, and forecasted revenue for each of the compound before it decides which compound to commercialize.
Many different avenues exist that can be utilized in the recruitment process. While traditional methods of recruitment such as newspaper advertisements employee referral programs are still be used, many companies, including Fortune 500 companies, are moving towards more technologically advanced avenues such as career opportunity pages on the company website, online job boards, social media, etc. The way an organization presents itself using any of these avenues is essential to the recruitment process as it is the only opportunity for the organization to attract
Recruitment and selection process held an important role for building a strong sales force performance. This process requires the company to invest through human capital as an important resource. The objective of this process is searching for qualified candidates to fulfil the right positions and hopes that they can make long-run returns for the company. Even though there is no right or wrong way how the company chooses the right candidates for certain positions, every single step in recruiting and selecting candidates should be taken carefully in order to get the right person in the right position.
The case study shows that the company has a very poor recruitment process. The customer service supervisor was not experienced in the interviewing, and hiring. Had the recruitment been well monitored the customer service supervisor would have been required to follow the guidelines to the latter. Following the guidelines specified for the position the supervisor would have conducted much better interviews and selections.
Selecting the right employee to fill a position is one of the most challenging decision making processes a company has to make. The ultimate goal of employee selection is to hire the candidate who is most compatible not only with the organization but for the position that they are trying to fill. In order for the candidate to be successful in a particular position, their talents and personal goals must be taken into consideration and objectives need to be utilized in order to retain qualified individuals. The most common forms of selection methods are resumes and applications but testing, interviews, reference checks, honesty tests, medical exam and drug
The recruitment literature according to Breaugh and Starke (JoM, 2000) had been bombarded by criticisms for the lack of substantiated research materials and unanswered questions. The Handbook of Industrial and Organizational Psychology by Guion 1976, devoted one chapter only about recruitment process despite the numerous studies published during 1976. There were questions circulating in the recruitment literature which failed to address the key factors
HR managers will be faced with the challenges of recruiting and retaining the right employees for their organization. The first step would be identifying your organizational culture and the cultural and skill competencies required for success. This will give the recruiters the guidelines by which to assess viable candidates. In developing these objectives for creating an effective recruitment process, we will have to have in place a process that differentiates us from other companies. This strategy for success will provide candidates with sufficient and correct information about job expectations. The following will be address as part of the strategy: