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Case Study Black And Decker

Decent Essays

Black & Decker Case 1) We can say weak for B&D’s Tradesmen segment because B&D focused the consumer segment. The “heavy do-it-yourselfers” is disadvantage for the quality/reliability/durability of B&D professional line as well. Makita and Milwauke have a strong position in the profession power tool segment. As a result of Black and Decker’s market leadership with 50% market share in consumer market segment, we can consider that it is inferior brand to Makita and Milwauke. The brand is more amateur than professional. The color of the product is important as well. Charcoal gray & Black is usually related to the consumer brands which includes Craftsman, Skil, Wen, Private Label are sold in this color but almost all the professional tools are …show more content…

Because industrial segment’s decision is made by some managers. This shows that, they have different criteria for example, Industrial Segment’s managers give importance to customer service, brand and costs. However, tradesman gives importance to performance. This different attitudes cause differences in shares. To make it clear, Industrial segments and Tradesman have different “reason”. The other important difference is about color choice. Color choice is not a key attribute in the purchase for Tradesman, but the color is one of the most important element to be different, that’s why Tradesman gives importance to color. Industrial Segment’s buyers ( managers) give importance to customer service, brand quality and costs. Last thing is that, surveys have showed that, consumers think that, If products’ price is lower product has a lower quality. If there would be any decrease in prices, consumers feel that, this brand is not the best in market in terms of quality. But this issue is not problem for Industrial segment, but it is a problem for …show more content…

Black & Decker has an strength brand awareness and quality but just tradesmen perception. Galli can aware of this situation and it is clear that just these not enough to challenge with Makita and than change the name to Dewalt which is more stronger brand perception than Black & Decker helps to challenge with Makita . In the long term , Black & Decker can get rid of the sub – brand perception and customer will prefer more than today . Club membership has started and this affect the Makita ‘s segment sales because they will share the industry on equal terms. Under this condition it is possible to compete with Makita for the

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