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Case Study : Ccd Vs. Starbucks Essay

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Case Study: CCD vs Starbucks in India 1. Introduction to the Case

Café Coffee Day, the Indian locally brewed coffee chain, started their operation in the southern city of India, Bengaluru, in 1996. V.G. Siddhartha, owner and chairman, Amalgamated Coffee Bean Trading Company, initiated his career as a trader of coffee post the de-regularization of the coffee market in 1993. He then started India’s biggest retail coffee chain – Café Coffee Day (CCD). Since its inception in 1996, CCD has opened 1,469 stores (as of April 2013) across 200 cities in India (Yoffie and Bijlani, 2013).

Starbucks on the other hand, having a well-established base in the US, started venturing into other global markets. Starbucks is spread across the globe with over 18,000 stores across 62 countries, and becoming the market leader globally.

Starbucks in 2013 entered the Indian market citing a rapid growth in coffee consumption. CCD has overcome challenges put forward by foreign competitors in past. Starbucks, being a global leader, is a big threat to CCD 's dominant market share in India. CCD now faces one of its biggest challenges.

To analyze this case, we would first use the competitor analysis tool to assess the position of companies in India and how CCD could gain a competitive edge over its competitors using their current resources. We would then use the SWOT framework and critically analyze the weaknesses and opportunities of CCD and give recommendations what

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