Case Study - Ford and Firestone's Tire Recall: the Costliest Information Gap in History

Such an event caused many problems in the country. The first problem had been that when banks lost tons of money due to the stock market crash, they also lost the life’s savings of so many hard

Q.1 – Briefly describe the dilemma presented in this case study. Who are the key players and what are some of the antecedents that have led to the present problem? Ans. When the best manager, takes certain actions which go against the core values of the company, it becomes really difficult for the management to make a fair judgement. They are stuck in a dilemma of what would be a better judgement. As a leader, it is very important to be fair and impartial to your team members. And so is the dilemma presented in the case, Bob’s Meltdown, Nicholas G. Carr. The key players in this case are1. Annette Innella 2. Robert Dunn 3. Jay Nguyen Annette Innella is the Vice President, Knowledge Management at Concord Machines. She was recently hired by

Name at least one topic (T) issue, one relational (R) issue, one identity (I) issue, and one process (P) issue of this conflict.

They aren't researching about accidents here, we’re talking about the mysterious disappearances. For example, the Coast Guard's SAR statistics are published each year. The Coast Guard off of New England

The similarities between the two events consist of events causing them, however existing institutions when the events happened and the responses to those events were different (Elias and Jordà 1). Both in 1907 and 2008, most significant problems came out from outside of the traditional financial system. Today, many analysts believe that problems

The objective of this case is to understand the importance of crisis management. This case is intended to make the reader consider not only financial implications at the time of the event but the effects on the long term strategies of the organization. Also, the case urges participants to think about the consequences not only on the customer but on those within the organization as well.

From the analysis, the crisis arose from a series of biased or irrational individual and organizational behaviors. To avoid the catastrophic effect, each individual and organization must change their behaviors.

Background and Audience Relevance: According to National Highway Traffic Safety Administration, in 2015, about thirty-five hundred people were killed, and four hundred thousand were injured in car crashes.

Motor vehicle crashes has continued to be one of the leading causes of death and injury to RC residents. According to the California Highway Patrol Statewide Integrated Traffic Records System (SWITRS),

In this essay, I will briefly explain what happened during the financial crisis of 2007-09, and also discuss the contribution of the government to the financial crisis.

Texas traffic accidents leads the nation in car deaths. In some ways, the large number of crashes is to be expected; Texas is a very large state. However, the Texas death rate of 1.44 deaths per hundred million miles travelled also exceeds the national average of 1.28 deaths per hundred million miles travelled. In this proposal, I will provide accurate statistics of last year’s records and then provide a possible solution to reduce fatalities.

Company in the early 1970s when the company decided not to recall the Pinto despite dangerous

Ford Motor Company and its close ally Firestone Tires faced a serious crisis when many Ford Explorers equipped with Firestone AT/ATX tires rolled over as a consequence of tire failures. In 1999 the first fatalities occurred in Saudi Arabia and not much later similar accidents were reported in Venezuela. Ford immediately reacted by blaming the weather and vehicle owners for under-inflating their tires. However, Ford also began replacing tires. It was not until March 2000 when a Ford Explorer rollover in Texas USA

1. The Enron debacle created what one public official reported was a “crisis of confidence” on the part of the public in the accounting profession. List the parties who you believe are most responsible for that crisis. Briefly justify each of your choices.

Ford was not in violation of the law in any way and had to make the decision whether to incur a cost to fix the obvious problem internally. There were several options for the fuel system redesign. The option most seriously considered would have cost Ford an additional $11 per vehicle. Under the strict $2000 budget restriction, even this nominal cost seemed large. In addition, Ford had earlier based an advertising campaign on safety, which failed miserably. Therefore, there was a corporate belief, attributed to Lee Iacocca himself, of “safety doesn’t sell”. (2)