preview

Case Study : ' My Assigned Parts '

Better Essays

‘My Assigned Parts’  Introduction 3. Why does it need to be solved? The issue need to be solved as it’s a peak hot summer where there is a much greater need for such products i.e. Air conditioners, as it fulfil the basic need of customers to provide them comfort in hot weather circumstances. Whereas, the unavailability of spare parts shows company’s inadequate services for their customers and leads to a negative impact on company’s reputation and other potential losses. Providing better after sale services having standard maintenance is the key factor to attain customer satisfaction and become prestigious company in the business market. 4. Key Issues There are several key issues:  Attacking of insects on circuit boards.  Unavailability of spare parts.  Intolerable and prolonged replacement of defective parts.  Technician inaccessibility delay due to holidays. 5. Research Scope In today 's fast paced environment, manufacturing flexibility is extensively recognized as a critical component to accomplish a competitive advantage in the marketplace. Characterized by increasing product variety and short product life cycles and, it become apparent as a key competing weapon. It reflects the ability of organizations to acknowledge the changes in their customers ' needs, as well as to unanticipated changes develop from competitive pressures. [1] Problems mentioned in the case study will be resolved by frequent availability of spare parts, standard maintenance,

Get Access