Case Study: Neumann Family Services

Rights and responsibilities: maximising quality of life while maintaining safety; responsibilities to self and others, social, emotional, physical.

In this paper, the role of a social worker will be addressed. A Human Service professional has, in its hands, the responsibilities in the life of the clients and families they meet. The tremendous and arduous responsibilities they take on include, but are not limited to, the well-being and care of people and their communities. Such roles can be helping others manage the care of a family member, assisting individuals experiencing problems with family relations and conflicts, dealing with changes that come with growing old, aiding those suffering mental illness and or those individuals struggling with addictions. Briefly

I have often exaggerated the workplace and lifestyle of a social worker. After meeting with a fellow social worker, I am now able to understand their busy lifestyle. A social worker has to consider the struggles clients have experienced and hear their narratives. At the same time, these social workers need to keep their life in order in a professional and healthy way. A social worker I had the chance to meet, has endured four years of training at Thompson Rivers University: he received a bachelor degree off social work with a child welfare specialization, and two practicums, as well as regular training introduced by the government; that broadened his understanding on domestic violence, child welfare, and interview training. He stated six particular duties: provide child safety, child welfare, family care, community development, assisting individuals and being a go-to person to fellow clients (personal communication, January 27, 2016).

* Dignity - the patient (and the person treating the patient) have the right to be treated with dignity.

Social workers must strive “for a full understanding of the complex interactions between the client and all levels of the social and physical system as well as meaning that the client assigns to each of these interactions” (Andreae, 1996, p. 605).

The National Association of Social Workers’ Code of Ethics acknowledges the challenges caused by compassion fatigue and promotes the importance of self-care in the social work profession. According to the NASW Code of Ethics, “[p]rofessional self-care in social work is critical to maintaining ethical and professional behavior and providing competent services to clients across diverse settings” (NASW, 2009, p. 269). They also provide ways in which to support social workers and help alleviate the stress of the profession. Along with the services already provided, the NASW supports “the development of creative and innovative support services for social workers, which may include supports groups, professional retreats, Web site resources, online support, and chat groups” (NASW, 2009, p. 270). The National Association of Social Worker’s view on self-care is very beneficial and complimentary to the way in which I also view self-care.

Social work professions need to understand the importance of how individuals interact both with other people and their environment, to have an understanding how individuals are affected by these interactions (Rogers, p. 2). According to Rogers (2016), “Social workers are knowledgeable about human behavior across the life course; the range of social systems in which people live; and the ways social systems promote or deter people in maintaining or achieving health and well-being. Social workers apply theories and knowledge from the liberal arts to understand biological, social, cultural, psychological, and spiritual development (p. 2). Their work with clients begins with assessments to evaluations of intervention and is based in and supports of the core value system of the profession.

Promotion of rights All individuals in a health and social care environment have rights to confi dentiality, choice and to have their individuality acknowledged and respected. In addition, they have a fundamental right not to be discriminated against, to practise their cultural and religious beliefs, and to receive equal and fair treatment at all times. All individuals have a right to voice their opinions and receive effective communication. They must have access to the policies and procedures of the organisation that is providing their care, and know how to make a complaint if they feel that their needs are not being

It includes children’s rights to protection from abuse, their right to express their views and be listened to and the right to care and services for disabled children or children living away from home.

As social workers, it is our responsibility to use the most effective method of practice to engage our clients, assess their situation, and help them create goals that will produce positive outcomes. Every client will present a unique set of challenges; therefore, the social worker must be careful in choosing an approach that will meet the client’s needs, compliment the skills of the therapist and are in line with the agency’s mission. According to Robert and Watkins (2009), psychotherapy is a therapeutic interaction between a trained therapist and a client that is

With a master 's level education in social work, I see myself envisioning clients’ health and well-being. As a student, I will study and practice techniques, beyond a generalist perspective, that will allow me to give clients hope and the ability to see something greater than what they are facing. Upon completion of a Master of Social Work direct practice degree and certificates in gerontology and mental health programs, I intend to become a licensed Clinical Social Worker (LCSW). As a Licensed Clinical Social Worker, I will competently incorporate specialized skills in different professional settings while developing my knowledge of a wide range of social issues and professional standards. With commitment, I wish to develop skills that will enable me to create or find hidden resources and services for my future clients, create platforms through counselling for victims of trauma.

As a social worker many problems may arise because of the constant grey area of either letting your personal values interfere with your professional opinion. It is essential to provide your client with information and tools to help them succeed and overcome their problems. Following the core values is essential to being a resourceful, competent social worker. In some cases, core values are in conflict. In a situation where more than one core value is in conflict it is considered an ethical dilemma (Hick, 2009). It’s not guaranteed that a perfect solution will arise, therefore one of the core values is subsided because the other has more of an impact on the client.

The social work profession’s Standards of Practice outlines the boundaries in the relationship between social workers and their clients and sets a mandate of their responsibilities as a social worker (Alberta College of Social Workers, 2013, p. 30). In the Code of Ethics, boundaries are also set at a high standard as we must draw metaphysical lines between personal roles or interests and professional (Canadian Association of Social Workers, 2005, p. 7) to prevent forming a dual relationship with clients. Another boundary is to halt the possibility of the social worker from using the time they have to help themselves rather than helping their clients (CASW, 2005, p. 6). In addition to these boundaries, it is crucial for social workers to not share too much of their personal life with clients by placing mental boundaries of how much they feel they can share of their personal life with their clients.

It is important for me to continue to have respect for myself, my coworkers, but most of all, respect for my patients in my chosen profession. I must treat them with honestly and in turn, they will do the same. My patients must know that they can confide in me and count on me at all times. I will honor nonmaleficence and strive to beneficence my patients at all times. By doing this, I will remain accountable to myself, my patients, and to the code of

Self-reflection and correction in social work practice is important for continued learning and professional development. Without self-awareness, social workers cannot separate their personal feelings, values, and attitudes from their professional. This is important because we need to focus on the needs of the client, not what we think they need. Knowing how to separate our personal feelings and values from our professional feelings and values will prevent us from getting burnout and help us maintain professional boundaries.