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Case Study On Groupon

Satisfactory Essays

• Explain how Groupon takes advantage of social networking and location technology.
Groupon is a business organization that creates deals for many customers around the world. Groupon was established by Andrew Mason in 2008 but didn’t went to public till June 2011. The word Groupon is combination of two words (group and coupon). Normally the amount of people that has to purchase the discounted coupon is more than 20.
Once the people have sign up with this organization the website send multiples gift certificates daily from their local or national organizations for example here in United Kingdom is very popular have a cup of tea in the afternoon time frame. Groupon taking this into consideration goes around the around or even nationwide and create this gift …show more content…

• Many email services are become more aware of Groupon businesses sending the emails to spam folder instead of Inbox.
• Groupon have to conduct a proper proccedures when a successful deal has been made because if something fails the merchant could possible loss a certain amount of clients creating a list of bad reviews about the procedures of redeem the coupon requires.
They should become more aware about this situation and develop another business model that give them more security and better place when they are dealing with other organizations.

• Perform a SWOT analysis to make a recommendation for Groupon.

Strenghts:
• Largest Online Coupon renowned brand that is recognized in more than 40 countries.
• More focus on local, small-mid size merchants.
• More diverse to other markets than their competitors.
• Counts with more than 50 million buyers.
Weaknesses:
• New entrants entered the market taking a share from it.
• Unsatisfied customers posting negative reviews hinder the company image.
• Customers look for better deals in the Internet and don’t demostrate loyalty for the company.
• Merchants unsatisfied with the services.

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