OSCM390 - E1WW John Haile 1/11/15 Professor Salsburey Case Study 1) What is the activity utilization rate at each step in the process of providing care? What is the direct labor utilization? Activity Utilization Rate Front Desk Registration 74% Verification 77.37% 46% New Patients 31.37% Follow-Up Patients Radiology 54.4% Imaging 24.4% (new patients) 30% (follow-up) Development of X-rays 31.746% Diagnostic Reading and Comments 22.2% (new patients) 26.66% (follow-up) Return to Clinic 62.745% Examination Room Surgeon 109.76% 87.8% 21.96% Senior Resident 93.3% Direct Labor Utilization Rate 47.037% (Time Required/Time Available) 2109.6 / 4485 2) How is variability affecting capacity at the clinic? Can the …show more content…
This as described in the case seems to be due to the manipulating of the machines. While this is an area of concern, I also believe that processing the patients at the registration desk is a task that could be virtually eliminated altogether. Simply by requiring patients to register online and scan or fax documents by a predetermined cutoff time, staff members could complete this process without interruption and have the necessary information already in a file when the patient arrives. 4) What is the economic cost of wait times? The economic cost for the clinic due to waiting times rise. By taking more time to process the patients, the clinic cannot reach its potential of seeing 108 patients. This of course results in less revenue. Currently the clinic operates at 74% capacity, resulting in a loss of 26% revenue. The parents also experiences economic impact. Not only are they paying for the insurance and copay associated with the visit, they are also taking time off of work to go to the appointment, and because of the length of time that they are spending, and they may be losing more time at work than necessary. Were the process more efficient the cost could be reduced, allowing for the parents to get back to work more quickly. 5) What improvements can be considered? In order to reduce the patients waiting periods the
S.P. is admitted to the orthopedic ward. She has fallen at home and she has sustained an intracapsular fracture of the hip at the femoral neck. The following history is obtained from her: She is a 75-year-old widow with three children living nearby. Her father died of cancer at age 62; mother died of heart failure at age 79. Her height is 5’3 and weighs 118 pounds. She has a 50 pack year smoking history and denies alcohol use. She has severe Rheumatoid Arthritis (RA) and had an upper GI bleed in 1993 and had Coronary Artery Disease with CABG 9 months ago. Since that time, she has engaged in “very mild exercise at home.” Vital signs are 128/60, 98, 14, 99 degree farenheight (32.7 degrees C) SAO2 94%
inflation and other factors. The idea here is to see if the clinic can "inflate" its way to profitability
5. CVS’ additional competitor Walgreens is behind them by a market cap of roughly $10
1.) What is the marginal cost estimate of the Phase 4 hospital services, assuming that 60 percent of the designated costs are fixed and the remaining costs are variable?
As a member of management Clive Jenkins is responsible for boosting employee morale to ensure that company goals are met
uses a government run National Health Service (NHS), which seems too close to socialism for
Starting a business can be an exciting time for an entrepreneur but new market concepts and opportunities are useless without the strategies to operate the company to success. Day to day strategies are needed to achieve the organizations goals. The largest expense of any company is usually the compensation strategy. The face of the retail company is the service staff and their relation to the customer are paramount to success. Firms are in competition to find qualified, engaged employees. The pressure for an organization to get it right is the key to competitive success. Companies now look to creative compensation strategies to create a environment that employees want to
Poor work life balance for gen. y – When gen. y can’t work due to their social life outside of work. The gen. y wanted more flexible working hours instead of wanting to only have to work full-time. Francoli gave them the solution to pick between two option which where 1) was to work longer hours four days a week and have the Friday off or 2) employees get to choose when they want to work put to only 8 hours a day.
Analyses used to collect the data were the profitability, break-even and utilization/volume. A dashboard analysis was also used. To analyze the profit of the organization over the next five years, profitability analysis was used with considering inflation rates for each item. Break-even analysis was used to compare the amount of additional visits per day if the clinic operated as-is to operating with the expansion of the new marketing program. The break-even analysis was also used to recognize the volume required to cover the costs of the marketing program. The dashboard analysis was then used to summarize all analyses used.
Acute respiratory distress syndrome (ARDS) occurs when fluid builds up in the tiny, elastic air sacs (alveoli) in your lungs. More fluid in your lungs means less oxygen can reach your bloodstream. This deprives your organs of the oxygen they need to function.
Clinical labor costs are the primary expense of the clinic. During the high season (December through March), these costs run $150,000 a month, but some of the clinical staff work only seasonally, so clinical labor costs drop to $120,000 a month in the remaining months (Gapenski and Pink, 2009). The clinic pays fixed general and administrative expenses, including clerical labor, of approximately $30,000 a month, while lease obligations amount to $12,000 per month. These expenditures are expected to continue at the same level throughout the forecast period. The clinic’s miscellaneous expenses are estimated to be $10,000 monthly.
Traditionally patient registration involves mailing registration forms to patients prior to their appointments and requesting them to fill it out before they come for their doctor’s visit or asking them to arrive early in order to complete the registration process. An online registration method can save time for administrative team by expediting the entire process while providing better services. Less time dealing with these activities can control the cost of those activities to accomplish patient registration process.
1.What do McRae and Costa mean by introversion and extraversion? Is Subira introverted or extraverted? Find examples in the case to support your answer.
2. A decrease of population in the area of the clinic could effect future sales
Strengths: Ability to gain donations at a fast pace, available in 175 countries, supplies blood to 30,000 hospitals, recognized organization worldwide.