Case study 1. The Background of the Case
Wipro technologies are a company focused on the software and information technology service division as a part of the Wipro group whose header quarter located in Bangalore, India (Wipro Technologies Europe A, 2015). Nandy as the director of Sales and Marketing in Europe started the European operation in London as the headerquarter for Western Eurpoe and he was an Indian with the Indian and American working experiences (Wipro Technologies Europe A, 2015). As a global company, Wipro’s European sales, marketing and project management staff were exclusively Indian expatriates with a short time in Europe (Wipro Technologies Europe A, 2015). These staffs couldn’t build good relationships with the
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It is useful to reduce the power distance between the employer and employees.
Secondly, in the uncertainty avoidance Nandy made the Indian employees participate in the hiring of locals and in suggesting where locals would be most useful, which can lower the uncertainty in the current staffs’ minds threatened because of the new members to some extent (Wipro Technologies Europe B, 2015). At the same time, Nandy made a clear division of responsibilities for the different employees based on the India and Europe (Wipro Technologies Europe A, 2015). For example, the European should build the favourable relationship between the clients and India-base Wipro people, so this is an effective measure to decline the uncertainty in the European business (Wipro Technologies Europe B, 2015).
Thirdly in the Individualism vs. collectivism part Nany emphasized the collectivism and stressed on the team work because all sales and customer interactions in Wipro’s operational model involved team interaction (Wipro Technologies Europe B, 2015). In addition, he worked with the Indian team to have an open attitude to their European counterparts and this is a good idea to make the team similar with each other (Wipro Technologies Europe B, 2015). At the same time, Nandy had built the 30/70 percent on an average and he gave 30 percent on site with the consumer to a local
Doug Allred was Vice President of Customer Advocacy organization of the Cisco’s corporation. This organization was erected to consolidated all functions that directly touched the customer but sales to provide high-quality customer service. Since August 2001, the IT market turned down and brought severe challenges to Cisco as the company had to lay off 18% of its employees and reorganized its structure, transforming from decentralized organizational structure with three business units to centralized organization. However, these changes stabilized the volatile situation of the economy but threatened Cisco’s customer focus, a
India has become a global conduit for business as they have liberalized their economic policies over the past 20 years. Companies are flocking to India because of many factors, including, less expensive labor costs, increasing growth rate, and an abundance of a highly skilled workforce. These factors in addition to other advantages have substantially increased the number of United States businesses looking to grow beyond the U. S borders into the county of India. Dunlop Software Consultant’s goal is to also expand its operations internationally and believes that India has the business environment to meet our goal of expansion globally.
The reason 2013 intangible assets make up more of the total assets compared to 2013 intangible assets is due to the NDS acquisition that occurred in 2013
Image of the company can bring out strongly without harming others. Moreover, these values also can be extended to the partners of Gore such as suppliers and customers to keep people remember about the company. Sources of Problems Nowadays, the rapid movement of technology and information cut down or lessen up the gaps between people around the worlds. Thus, challenge of globalization happen when more and more company willing and dare to expose themselves globally either in business of network. The urge to earn money and to make high return of profit also is the source for W. L. GORE & ASSOCIATE to enter the global market and accepting the challenge of globalization with other competitors. The source for the problem of the virtual teams requires high degree of coordination is the smooth of the communication. Being in a team, we need to communicate between each other and this may be even hard when it’s come to globally. The team need to transfer the information well, lower down the communication gaps, decrease the communication breakdown. These communications also act as the source for the problems of growing need to build strong relationship across geographical boundaries. Most of the company needs to meet up with each person in charge of each continent
1a. How did Cisco find itself in trouble with regard to its intended IT prior to Brad Boston's arrival?
Somehow other countries outsourcing may be slow for in India because of the uncertainty and lack of credibility that exists within the Indian market (Kalegaonkar A., Nov 4, 2008). This may be an obstacle for Clinigene. Moreover, with
1. Study the networked supply chain concept as implemented by Cisco. What are its strengths and weaknesses?
1) How have Cisco’s channels evolved in the last 10-15 years? Why have they evolved that way?
1. Cisco suffered from inertia when an attempt was made to engage business management in selecting software for their individual areas, and/or agreeing to participate in the ERP implementation project. List and explain reasons why management would hesitate to become engaged in the IT process/project.
Wipro Limited, an Indian multinational headquartered at Bangalore, India is an Indian Multinational Company that provides comprehensive IT solutions and services, including systems integration, information systems outsourcing, IT enabled services, package implementation, software application development and maintenance, and research and development services to corporations globally. It is the first PCMM Level 5 and SEI CMM Level 5 certified IT Services Company. In the Asia Pacific and Middle East markets, Wipro provides IT solutions and services for global corporations. Wipro also has profitable presence in niche market segments of consumer products and lighting. Wipro's ADSs are listed on the New York Stock Exchange, and its equity shares are listed in India on the Bombay Stock Exchange (BSE) and the National
2. When a company grows in size and makes the decision to expand internationally, it is vital for its image among current and future customers to complete projects effectively and on time. Furthermore, it is also likely that such an expansion would entail the representation of more than one culture among the workforce. Indeed, while many employees will be relocated from the home country, a further proportion will be hired from the host country. To facilitate the relations and
Organization wants to achieve the objectives of sustained growth and increased profitability, organization must constant innovation its product or service, also need to carry out some plans to expand its business to enable an organization to have a better development. Organization expands its business cannot be confined to the domestic market must also move abroad, which effectively allows an organization closer to the global market and broadening the scope of business and profitability. However, business expansion is not as easy in this global environment, globalization has not only changed the enterprise competitive landscape also influence the way leaders conduct business (Caligiuri, 2006). Furthermore, with globalization, global leadership in terms of cultural knowledge needed to become more acute and require more advanced level of cognitive ability on the complexity of managing the demand of multiple cultures while completing managerial tasks (Caligiuri, 2006, Grosse, 2011). Therefore, the development of global management skills is very important for the global organizations and managers. Only effective in developing global management skills can help the organization reduce the risk of international business
In this era of Globalisation, cross cultural management is the biggest challenge that is faced by the organisations. Within the business context, cross culture refers to interaction between different cultures. Cross cultural management refers to managing the employees from different cultural background in one environment (Adler, 2008). Cross culture management is a significant issue within the organisations as the success of an organisation depends upon the smooth interaction of the employees. This paper is aimed at providing insight on the cross cultural management and the main issues and challenges relating to cross cultural management. For the purpose of this paper, two articles, “Cross-cultural Differences in Management”, by Amman & Jordan
Cisco Systems is a global market leader and innovator of computer communications and networking solutions. Established in the 1980’s, the company rapidly developed into the world’s greatest manufacturer of internet routers and was/is a foremost provider of commercial communication network devices. The aim of this case study report is to create an understanding of Cisco’s historical international business activities as well as explore their recent and current developments in international business management. The ‘Recent Development’ section details both Cisco’s main strategy of Acquisitions and how the company has operated under and coped with new management.
WorldCom’s board of directors was comprised mostly of “former owners, officers, or directors of companies acquired by WorldCom” (Kaplan and Kiron, 2007 p. 10).