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Chick-Fil-A Research Papers

Decent Essays

Mark,
Thank you for sharing your thoughts regarding why organizations fail and spirituality in the workplace. While many organizations make the claim that God is a stakeholder, these words are of non-effect unless the leader first partakes in whatever is necessary to ensure the followers share the vision and are led by example.
While performing research on Chick-fil-A’s strategic success, it was discovered the driving force was the practice of Servant Leadership more so than spirituality. Chick-fil-A’s strategy for increasing commitment and loyalty from its employees and customers was very apparent as observations were made at five stores. In addition, a study by Sokoll, Servant Leadership was found to have a strong correlation to job satisfaction

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