Mark,
Thank you for sharing your thoughts regarding why organizations fail and spirituality in the workplace. While many organizations make the claim that God is a stakeholder, these words are of non-effect unless the leader first partakes in whatever is necessary to ensure the followers share the vision and are led by example.
While performing research on Chick-fil-A’s strategic success, it was discovered the driving force was the practice of Servant Leadership more so than spirituality. Chick-fil-A’s strategy for increasing commitment and loyalty from its employees and customers was very apparent as observations were made at five stores. In addition, a study by Sokoll, Servant Leadership was found to have a strong correlation to job satisfaction
I learned about the Chick-fil-A Franchise Opportunity through my own personal research. I began to research an opportunity with Chick-fil-A when I purchased my home in Elgin and found myself driving to Austin to enjoy Chick-fil-A with my children every Saturday.
Chick-fil-A is known to be closed on Sundays. That is a policy that they have started with and are continuing to pursue. No matter the back lash they have gotten for it, they have stood behind their beliefs.
Chick-fil-A is a restaurant that will have you coming back for seconds with the whole family. Here, customers are acted on with hospitality and are given the best service the workers can provide. Unlike many fast food restaurants around, the workers have to be kind and pleasant when it comes to the consumers.
Countries disintegrate, place of worship and corporation fail, people become dysfunctional, descendants lose their direction, and mankind drift from God on behalf of one distracting reason; insufficiency of leadership. These disappointments are often for the reason that of the deficiency of instruction, appropriate leadership, and misperception on what Christian leadership subsists and exactly how that leadership is pertinent to every component of professional and personal life. From a Christian worldview perspective, Psalm 112:5 explains, “A good man deals graciously and lends; He will guide his affairs with discretion” (NKJ). A Christian manager should always keep in mind that bounteousness and admiration for God, demonstrates that one has placed trust in Him, and not our material possessions.
The Christian worldview of leadership is distinctly different from most secular views on the subject. In the secular, leadership tends to be viewed primarily in terms of a company’s bottom line and how well the leader can urge employees to produce more and better work. That view is profit-centered rather than person-centered, and it does not give much attention to employees’ human needs and qualities nor on how developing excellent work relationships can promote productivity. In the Christian worldview, however, people are key, and their human needs are important. The leader in the Christian worldview understands how meeting employees’ needs promotes the kind of productivity desired and
Lynch and Friedman (2013) express that “Servant leadership is a valuable approach in politics and industry. Adding the spiritual component−striving to build a spiritual workplace and working to improve society− completes the paradigm and makes it more valuable as a leadership theory” (p.
First and foremost, it is common knowledge that spirituality champions for good morals, equity, respect for human dignity, ethics and equality among all members of the human race. It is the above virtues that facilitate harmony and peaceful coexistence of human beings in all our day to day interactions. Reinhold, from his studies conducted in one of Detroit’s big automobile factories, noted numerous conflicts between Christian ideals and the realities that were in the industry. Surprisingly enough, Edward Earle conducted a research on twelve of America’s major corporations and urged all Americans to emulate them, a totally different thought from what
Chicken! Chicken! Chicken! Southerners are crazy about it! Chicken is an iconic meal, from grandma 's kitchen to fast food restaurants. Sometimes grandma 's home cooked chicken is not always readily available, so what is the next best option? This is my review of two very popular fast food chains, the main item on each menu is none other than chicken. These two restaurants go by the name Chick-fil-A and Zaxby 's. Chick-fil-A has a bit of an interesting story, with the franchise being very comfortable with the Christian faith. Because of this, all locations are closed on Sundays and holidays. Information from their website shows that Chick-fil-A cares for its community and is involved in several fundraisers for churches and schools. Zaxby 's observes normal hours and does not really take part in community events. I visited the Chick-fil-A over on Harris Lane in Bessemer, Alabama at around noon. This Chick-fil-A just opened a few years back and has been very popular since. On a different occasion, I visited the Zaxby 's just a few miles down the road from Chick-fil- A, located on Academy Drive. The website describes Zaxby 's as a “chain eatery serving up fried chicken fingers, wings, sandwiches, and other American comfort eats”. These two competitors offer very similar menu options, but completely different environments. Although Chick-fil-A has better customer service, Zaxby 's has tastier food and an overall better ambiance.
Chick-Fil-A is an American food restaurant franchise having its head office in Georgia, USA. The company was established in 1946 and has gradually entrenched itself in the American food industry as a cultural icon in the Southern United States for its specialty in preparation of chicken sandwiches. Chick-Fil-A prides itself for the establishment of over1690 branches located within the United States alone as well as its economic contribution to the larger part of Western America and California. It realized sales of around $4.6 billion in 2012, which reflected a 14 percent increase over the overall performance experienced in the previous year by the chain while the same-store sales performance increased by 8 percent. In Houston, Texas, the greatest performer realized a 7.2 million total gross sales in 2012. Chick-Fil-A uses a significantly distinct model, notable in the retention of the ownership of each restaurant since its acquisition. Chick-Fil-A selects the most suitable restaurant location, undertakes its construction, then takes over its ownership. Chick-Fil-A requires a payment of only a $5,000 as capital to become an owner of their branch while its rival franchises pay almost $2 million. The company receives over 15, 000 submissions annually from interested franchise operators for the available 70 slots. Chick-Fil-A receives a bigger allocation of income in comparison to other chains amounting to $190,000 per year. Chick-Fil-A’s solid mission statement and its
Despite adversity, the company continues to blow the competition out of the water. "Chick-fil-A has gained a loyal fan base for all the ways it has said no: to working all weekend, to expanding too quickly, and to abstaining from the testy religious talk most big businesses avoid" (Harwell, 2014, para 3). The only perceived threat to the organization is almost five years old, the same-sex marriage debacle, and the company is still growing strong. The company has been working diligently to repair public relations by communicating that the owner's personal views are not the brand's, which believes in serving everyone with honor and respect (Davis,
Chick fil A is a unique company and is clearly different from most fast-food restaurants; employees are kind, helpful and maintain a clean environment no matter where they located. As stated previously Chick-fil- A’s corporate purpose is constructive in addition it emphasizes their culture “To glorify god by being a faithful steward of all that is entrusted to us. To have a positive influence on all who come in contact with Chick-fil- A.” (cite) This statement truly shows how the company’s leadership has created a culture where service is just as important as profit. The emphasis of this section of the paper will be to research while also analyzing how Chick-fil-A makes people a priority and how doing things in an uncommon way has certainly helped Chick-fil-A create a strong culture as well as a successful business.
The major competitor to be outlined is Chick-Fil-A. Chick-Fil-A provides customer delight and satisfaction which is the company’s competitive advantage. Chick-Fil-A has created innovative dining experiences focused on building meaningful relationships with their consumers. Implementation of new services such as “Moms Valet’ has had positive impacts on the customer experience.
Chick-Fil-A is a fast food restaurant that I love it got wide variety of foods including breakfast in the mornings, grilled chicken, and more healthier options. The drinks always have free refills It also is very child friendly has most restaurants where they even have a play land for the kids and have kids meals. The restaurant is always clean inside and the wait for all foods are less than 15-20 minutes. The employees look very clean they always have ironed clothes and is always wearing their full uniform. When I went to order I ordered a regular chicken sandwich meal with fries and a milk shake. The person who take my ordered smiled and was very polite, I have had always good service at Chick-Fil-A. When I got my food
Through these nine key concepts, Dr. Grudem illustrates how a variety of business techniques, when implemented in a Godly manner, allow those to pose certain characteristics of God. Grudem isn’t naïve, though. He does, after all, explain that in every aspect of business there are multiple layers of opportunities to give glory to God, as well as multiple temptations to sin (Grudem, 2003, p. 17). He is also aware about the easy ways these activities can be perverted and used as a means to sin ("Business for the," 2003). This book is tailored to echo God’s glory in relation to correlation with employees, co-workers, customers, and other businesses involved in the business unity. Furthermore, it does not only promote a positive impact within the business realm, but also in the personal realm of one’s life in business.
One important question in the field of workplace spirituality concerns the relationship of this construct with employee work attitudes because spirituality at work is an abstract concept which is highly personal and philosophical construct, nearly all of the academic definitions acknowledge that spirituality involves a sense of wholeness, connectedness at work, and deeper values (Gibbons, 2000). Workplace spirituality involves the effort to find one's ultimate purpose in life, to develop a strong connection to coworkers and other people associated with work, and to have consistency (or alignment) between one's core beliefs and the values of their organization (Mitroff and Denton, 1999).