College Of Technology And Management Department Of Health And Social Care

2079 Words Jul 29th, 2016 9 Pages
ICON College of Technology and Management
Department of Health and Social Care

BTEC HND in Health and Social Care

Coursework
Communication in HSC

Tutor: Dr Chilaka

Submitted by: Christiana Chinasa Opuasain
ID No: 14264

Session: February 2016

INTRODUCTION
The Oxford Dictionary defines communication as “The imparting or exchanging of information by speaking, writing, or using some other medium ”. According to the Merriam-Webster Dictionary, communication is a process by which information is exchanged between individuals through a common system of symbols, signs, or behaviour . The Collins Dictionary defines it as the imparting or exchange of information, ideas, or feelings . The Business Dictionary’s definition of communication paints a bigger picture of the act, defining it as a two-way process of reaching mutual understanding, in which participants not only exchange (encode-decode) information, news, ideas and feelings, but also create and share meaning . With these in mind, it is easy to define communication as the giving, receiving or exchanging of information, opinions or ideas so that the message is completely understood by everybody involved . In Health and Social Care, Communication is extremely important to ensure that the right message is passed on to the right person in the right manner, based on their needs and preference, to prevent misunderstanding and to maximize on the smooth operation of the organisation ultimately to foster a safe environment…
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