Firstly, what is communication? “Communication is the act or process of transmitting information (as about ideas, attitudes, emotions, or objective behaviour)” (Merrium-Webster,2015). Communication is a fundamental component of clinical competence. It is a core clinical skill and is essential to health care professionals in a clinical setting. Communication as a healthcare professional is the act of converting theory and evidence based practice into effective clinical practice. (silverman,Kurtz et al,2005). Chris Gardner,1982 once said “if you can’t communicate it doesn’t matter what you know” This quote legitimately emphasises how fundamental good communication skills are in order to be excellent healthcare professionals and to be able …show more content…
It was also confirmed that doctors in a primary care setting who adapted a patient centred approach, such as motivational interviewing found that clients reported to better emotional state 2 months following the consultation in direct contrast to patients emotional state 2 months following the consultation with doctors who were perceived to have a less patient-centred dynamic (stuart & brown et al,2000). Therefore due to the significance motivational interviewing has on patients, the remainder of this essay will explore the effectiveness and application of motivational interviewing techniques used by healthcare professionals on patients in a clinical setting. Secondly, what is motivational interviewing? Motivational interviewing (MI) was established in the 1980s. It was developed originally for counselling patients with substance abuse. Motivational interviewing is directed with a person-centred approach, with the aim to promote behavioural change and patients perception to their unhealthy lifestyle choices. (Miller &Rollnick,2014). Motivational interviewing asseses the patients wiliness to modify their lifestyle and as a result can develops means in which action plans can formulated to bring about change(creber & patey et al,2015).Motivational interviewing has revealed to have a positive patient outcome as a result of focusing on personal goal choice, which
The concept of motivational interviewing evolved from experience in the treatment of problem drinkers, and was first described by Miller (1983) in an article published in Behavioral Psychotherapy. These fundamental concepts and approaches were later elaborated by Miller and Rollnick (1991) in a more detailed description of clinical procedures. Motivational interviewing is a semi-directive, client-centered counseling style for eliciting behavior change by helping clients to explore and resolve ambivalence. Compared with non-directive counseling, it 's more focused and goal-directed. Motivational Interviewing is a method that works on facilitating and engaging intrinsic motivation within the client in order to change behavior. The examination and resolution of ambivalence is a central purpose, and the counselor is intentionally directive in pursuing this goal.
Communicate is essential in health and social care settings because without a good communication to patients, families, colleagues and management is very difficult to deliver good service of care.
Communication is any form of expressing and receiving of messages between individuals. The importance of Communication in the nursing profession is to maintain high quality care for the patient but also maintain effective collaboration between professionals. Boykins, D (2014) states that the “registered nurse is expected to communicate in various formats and in all areas of practice”. Various formats include speaking to patients and coworkers as well as utilizing appropriate protocols and systems to effectively communicate regards to patient’s status.
The idea of motivational interviewing builds on Rogers' theories about people having freedom of choice and changing through the process of self-actualisation (Davidson, 1994). Miller and Rollnik (1991) describe it as a technique in which the heath practitioner becomes a helper in the change process while expressing acceptance of their client. A central goal of motivational interviewing, says Geldard & Geldard (2012), is to help resolve the ambivalence which prevents clients from realising their personal goals and to facilitate positive change. Motivational interviewing is mostly utilised to counsel those troubled by addiction (not just substance, but also behaviours).
Motivational interviewing is a practice wherein conveying acceptance of your client, you become an aid in the process of change. Motivational interviewing fosters Carl Rogers ' optimistic and humanistic theories; around ones competences for employing free choice and shifting through a course of self-actualization. The therapeutic relationship for both Motivational Interviewers and Rogerians’ is a democratic partnership. The concept of Motivational Interviewing (MI) progressed from the experience of treating problem drinkers. Motivational Interviewing was first described by William R. Miller, Ph.D., in 1983.
Communication is usually taken for granted in our every day to day living as we use it without thought. Good communication skills are needed in the workplace and especially with nursing staff to and from patients when giving first hand care. Good or bad communication can make there experience within the health care setting a positive or negative one and can leave a lasting impression. A good health care provider can use there communication skills to put a patient at ease with a few comforting words or gestures, a lack of positive communication in the health care setting could leave the patient feeling neglected, ignored and not valued as a patient.
Communication in the healthcare field may be a little different for some people. Healthcare requires the communication to have a purpose, and that purpose is revolved around a person’s needs. A patient with good staff communication during
Please do not forget to include me in your communications between you and the manager. As the clinical coordinator for the house, I am to be made aware. It is not the manager’s responsibility to forward me the communications and/or clinical changes made to them. The manager informed me that there were some changes and protocols made. Please bring me to light.
This is an analysis of a taped interview between a nurse and a patient who is taking pre-employment medicals. The information given during the interview, including her name, Pink Cloud is fictitious because of the need of confidentiality. During the interview, objective and subjective data will be collected. The areas of communication focused on in the analysis are verbal, questioning and listening skills. Analysis will be made and later suggestions and recommendations will be made on how to make improvements in the future. To achieve this, direct quotations from the will be used to make references to the three theories being analysed and will be supported by the literature.
The two words ‘information’ and ‘communication’ are often used interchangeably, but they signify quite different things. Information is giving out; communication is getting through, (Harris, 2015). Communication is a vital element in the success of any health care field
“Extensive research has shown that no matter how knowledgeable a clinician might be, if he or she is not able to open good communication with the patient, he or she may be of no help” (Asnani, MR. 2009). Effective communication plays a big role in healthcare and contributes to the quality of patient care and teamwork.
Motivational Interviewing (MI) refers to a client centred counselling approach, which is directed to enhance motivation in an individual for behaviour change Miller & Rollnick (as cited in Christopher & Dougher, 2009). MI as a method understands and accepts that the clients are at different levels of readiness to change their behavior. It consistently focuses on goals to prepare the client for transformation by providing motivation for commitment to change (Bricker & Tollison, 2011) in the domains of substance abuse, addiction and risky health problems. It proceeds to make the client aware of the causes, consequences and risks that could be a result of the behavior. Through this, the client foresees the possibilities of enhancement and becomes motivated to achieve it (Jenson, Cushing, Aylward, Craig, Sorell & Steel, 2011). MI is coherent with the
Communication plays a vital role in the healthcare setting, as the relationship with the healthcare professional sets the tone of the care experience and has a powerful impact on patient satisfaction. It is “the shared process in which messages are sent and received between two or more people which are made up of a sender, receiver, and message in a particular context” (cite, date). This essay highlights the importance of, and some common barriers to, effective communication in the healthcare setting. It involves many interpersonal skills such as effective observation, questioning and listening, giving feedback, recognizing and removing barriers.
"Good communication skills have been linked to higher patient satisfaction, greater patient adherence to treatment, better patient health outcomes, fewer physician malpractice claims, reduced patient anxiety, increased recall and improved understanding." (Kissane, 2012) Numerous medical programs have executed basic communication skills curriculum. The five key communication skills encompass listening effectively, eliciting information using effective questioning skills, providing information using effective explanatory skills, counseling and educating patients, and making informed decisions based on patient information and preference. "The Accreditation Council for Graduate Medical Education recommends that physicians become competent with these five elements." (Travaline,
In nursing, effective communication plays a key role in patient-focused communication between health professionals and patients. This is because nursing is essentially an interaction between health professionals and patients where communications happens at all times. Nurses who communicate well are able to put patients at ease, which leads to patients sharing information regarding their feelings and experiences, which can help healthcare professionals improve their outcomes. Good communication also allows nurses to deliver care that is unique to each patient. Once a patient tells the nurse about his fears and symptoms, the nurse can record that information and work towards a diagnosis. Ultimately, to be a successful nurse, excellent communication skills are required. The ability to communicate and connect with patients and health care professionals can help build relationships, prevent mistakes and provide a higher level of care.