UNIT 501 Use of development systems that promote communication
1.1 Facilitate the development of SMART objectives and work plans with team members
SPECIFIC
MEASURABLE
ATTAINABLE
RELEVANT
TIME-BOUND
Specific goal rather than generalise goals. You must tell exactly what is expected, why its important, who is involved, where its going to happen and which attributes are important.
Your specific goal should cover - who is involved where- identify a location why- specific reasons or purpose which- identify requirements and constraints
Measurable
All goals must be measurable to then measure the progress towards the successful outcome, to measure progress is to monitor and access success and achievement.
Attainable
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Where there may be communication barriers it can affect a clients behaviour due to frustration that individual may be feeling.
A client may begin to feel angry because the communication barrier could be affecting there needs, wishes, wants, rights, requests and preferences.
A communication barrier may assist a client in feeling sad, lonely, depressed, causing lack of interaction and engagement, also possible deterioration of health and non compliance.
Barriers may be-
a verbal communication barrier, mute client tools and aid communication and emotion cards and charts makaton /sign language poor relationships/ rapports between staff and clients= communication barriers may cause challenging behaviour.
Lack of communication can cause barriers between staff and clients resulting in poor level of care, client confusion,agitation and challenging behaviour.
Lack of communication between a client and there family can cause upset, deterioration of mental health, physical health, effecting recovery and treatment causing client to possibly feel sad, depressed, lonely, rejected and neglected.
Poor communication between staff among themselves can also result in poor care of the clients, lack of organisation and lack of professionalism.
Unit 501
1.4 Implement a strategy to overcome communication barriers
Strategy to overcome communication barriers , firstly state all anticipated barriers that may impact upon others causing challenging behaviour.
mechanisms that had previously enabled the client to function in their daily life, leads as they
4.8 Barriers to effective communication, different nationalities, religions, cultures and beliefs. Also different age groups, Disability, learning difficulties or memory loss. My client suffers from depression and mood swings which can cause a barrier.
There are a number of barriers to effective communication in health and social care. One of these is the environment. If the environment gets in the way of effective communication, then the receiver may not understand the message that is being given to them.
Health and social care settings can present a variety of barriers to effective communication and interpersonal interaction. However these barriers and environmental factors can be overcome with the use of specific strategies targeting specific barriers.
There are many different strategies can be used to overcome barriers of communication in a health and social care settings:
To communicate effectivley all of this must be taken into account. If communication needs are not taken into account, problems will begin to arise such as distress to the client, anger/frustrating leading to possible violence and the client not recieving adequate care.
One could be a client has dementia and to overcome this you need to know how to communicate with person and be able to give them ways to participate that they understand. [ For other barriers you could use physical disability, hearing impairment
For example, Tammy does not trust on men because in the past she has been cheated and has a trust issue. She wants to work on her goal to trust on men but she noticed that there will be a lack of time due to her ability with school and work. Another barrier that a client might interfere is lack of motivation. For instance, Tammy lost the motivation to date men because she noticed all the men are liars and they are not real. She has lost her motivation and is not interesting on working on the goal. A client that is suffering from obesity might have a barrier with poor body image. They do not believe they can lose weight because they have failed many times. Another barrier is support; the client might not have the support that is need it. For example the client has social skills issues and does not like to talk to anyone and only has a support of her counselor. Lastly, a person that is suffering from guilt does not think they will be able accomplish their goal. For instance, Anna has guilt that her husband divorces her because she did not fic her personal problems and got in between with her marriage.
Psychological barriers - Personal problems and worries can lead to lack of concentration, memory loss (dementia) etc. Emotional state at a particular point of time also affects communication. If the receiver feels that communicator is angry he interprets that the information being sent is very bad. While he takes it differently if the communicator is happy and jovial (in that case the message is interpreted to be good and interesting).
In health and social care effective communication a key skill all professionals should have when working with families, carers, children and young people. Having this skill helps to build trust it can also encourage the individual to use the services. Effective communication is essential when trying to establish and maintain relationships and it is a process that involves listening, questioning, responding and understanding. However there are many barriers that can effect how effective the communication is a few examples of these barriers could be: language, personality, visual or auditory impairment or a disability. In order to over come these barriers there have been many advances in the strategies that can help in situations where the
If people don't communicate well they limit their ability to connect on any meaningful level which can create conflict. Depending on the position in workplace, others will have expectations of how an individual should communicate with others. It is important that for any employee show respect to those he or she works with. The general social care council’s code of practice states that communications should be conducted in an appropriate, open, accurate and straightforward way. By communicating in this way others will have trust and confidence in any employee and their abilities. Workplace relationships become a lot stronger when people can clearly and effectively communicate what they need and allow others to do the same.
There are many differing ideas on the best way to communicate in health and social care and there are many strategies used by the many differing professionals working in health and social care. This assignment will review the different strategies used and then will evaluate the differing strategies and their effectiveness when overcoming barriers to effective communication and interpersonal interactions.
The language barrier includes healthcare employees who are from different areas of the country. The learning style for communication in these different areas might include different words for the same thing (Kinn’s p 348). Communication within the medical clinic can be improved with the employees by encouraging an acceptance of cultural differences between employees. There is also the communication challenge for when the patient and healthcare employee do not speak the same language. As the country becomes more diverse, being able to communicate with the patient has become more difficult. Bringing in an interpreter or having the patient bring in a family member to interpret may ease the communication (Partida).
communication lacks in any way from the top personnel, then all else fails with the patients. We
Other than that, lack in communication can contribute conflict to generate new clients especially during face to face communications. A poor communication might lead potential clients to avoid having a conversation since they are feeling uncomfortable with the situations. Therefore, the image of organization has been affected due to poor in practising the public