Communications Journal Entry 1- Organizational Communication Information Flow

Healthcare is a dynamic, ever-changing environment. The complex circumstances around daily conversations that encompass life-threatening decisions are critical. In order to deliver high quality care, individuals must be able to communicate effectively. In the perfect world of communication, everyone receives the exact same information and is able to respond the exact same way. Unfortunately, communication breakdown is a prevalent issue among hospitals. On any given day of the hospital arena, multiple interactions take place. Some of the dialogue is planned, and some is not. While hospital departments are living in different silos within the same organization, the cultures may vary among the employees. Hospital leadership fosters

The primary focus of any organization is communication. Every organization has struggles with, areas of opportunity with, and plans on how to improve communication. Communication is a cornerstone that when properly used drastically increases effectiveness. Electronic medical records are still partially new to the medical field but will increase the effectiveness and speed in which healthcare providers communicate with each other.

Communication promotes knowledge within a health care organization and is necessary for the organization to thrive. Communication is not only important to the staff but also to the patients within a health care facility who depend on staff communication to receive quality medical care. Without complete communication between staff member’s clinical errors can occur and the patient’s health could be at risk. In this paper the subject will explain how a health care organization shares knowledge through communication and examine, which are the most effective techniques and which techniques are ineffective. This

Communication is any form of expressing and receiving of messages between individuals. The importance of Communication in the nursing profession is to maintain high quality care for the patient but also maintain effective collaboration between professionals. Boykins, D (2014) states that the “registered nurse is expected to communicate in various formats and in all areas of practice”. Various formats include speaking to patients and coworkers as well as utilizing appropriate protocols and systems to effectively communicate regards to patient’s status.

It is very important to identify the individuals communication capabilities and incapabilities to be able to help them empower their weaknesses and difficulties,in that way, care workers will be able to get cooperation from the service users and establish rapport on doing their everyday task and to meet their needs and maintain their well being.

As mentioned by Imhof & Kaskie (2008), communication is very important in the health care organizations that have complex organizational structures. Most of the employees are not able to communicate clearly and this can lead to conflicts which block the employees from providing the quality care the patients need.

Finally, the model suggests that if satisfactory resolution is not attained, move the problem up to the next level of authority (Abudato, 2004). Organizational structure often dictates the way communications occur and it is important to remember that no matter the situation, mutual respect must be maintained. Effective communication among all team members is an important aspect of delivering appropriate patient care and advocating for the patient, and is an area where things can often go wrong.

The Hospital environment can offer some practical challenges that could be barriers in communications. Many patients have individual needs and this can impede on a nurses time and emotions. Nurses put in long hours and have a high patient/nurse ratio or shortage of healthcare workers. Nurses/personnel have to deal with emergencies in an already challenging and busy hospital setting. Dealing with patients takes mental acuity and emotional support and sensitivity. Hospital guidelines might not have sufficient communication practices among personnel in place.

I believe that communication is the main reason problems occur in health care. It is crucial that the health care team works together as a team and communicates any issues or concerns throughout the process of patient care. No matter how many processes are put into place or how many checklists are followed, mistakes are going to be made unless proper communication occurs. Unfortunately, these mistakes are usually at the cost of safe patient care. According to Edwards (2008), “every

Patient safety, and care are the top priorities for healthcare providers, and that is why communication is greatly encouraged (Coiera, 2006). Examples of communication in the healthcare setting are face-to-face, emails, SBARs, rounds, phone calls, and meetings (Coiera, 2006). In order to disseminate information regarding the change topic, it is crucial for the stakeholders to practice good communication skills. Nurses for example give report to nurses through an SBAR, which is great because they can explain to the incoming nurse how the patient, and parent reacting to the skin-to-skin contact care (Daughtery et al., n.d). Not only is it essential for these stakeholders to communicate in the various ways listed, but it is important that they are trained, and educated enough to be able to support the

As board members we must remember that we are not only leaders of this hospital but also patients and members of this community. Introduction to a more robust communication plan, verification process and decrease reporting times to the staff and to

With keeping these bodies in mind a manger need to set standards for information flow. One standard is to enable the exchange of information electronically (from paper) using a specific format. Another standard is to reflect on the existing data to maintain patient safety and continuity. The next is the transfer of information under all regulation (including state). The last two standards are the encouragement of exchanging information electronically and to promote efficiency in information sharing as a part of the business stagey or

Communication is key to the success of any facility. Being in the operating room at Baystate Noble I had many opportunities to attend different meetings. Before the start of the day, the OR staff gathers at the nurses station and has a brief meeting that the assistant manager or charger nurse will hold. At this meeting brief concerns are brought up and if anything was changed or added with the different cases of that day. I have also had the opportunity to attend a more formal meeting were the staff of the OR, PACU, and SCU gathered with the main manager. At this meeting the staff brought up concern about certain equipment that needs to be fixed, the need for better communication amongst the three units, how the units are doing, the changes

Nordstrom Inc., started as a small shoe store in Seattle, Washington in 1901. Since that time it has become one of the leading and successful shoe and apparel retailers in operation today. After reviewing different information regarding Nordstrom Inc. espoused values and enacted values, it is apparent that they are in alignment. Espoused values are the core values of the company. The history and organizational beliefs, developed into policy for the company. The goal of the espoused values is to create standard of behavior for the company. The enacted values are norms exhibited by employees (Answers, 2013). If the espoused and enacted values are misaligned problems could occur within the

It is easy to dismiss the importance of communication as a health care administrator. This skill open opportunities for staff members and patients to give either positive or negative feedback, the information a healthcare administrator receive from this type of communication is invaluable. For example, a staff member informs the health care administrator about the supply needs to operate out- patient services.