Would you like to have someone snatch an item from your store?Tracking customers are becoming more and more popular for stores in the United States. Currently, retailers are using cameras and smartphones to learn about their customers’ shopping experience and tendencies. Critics may argue that spying on customers is creepy, but it prevents shoplifting and gets customers good deals and coupons.
Do you like saving money? Of course you do. In-store tracking is a great way to help you do just that. And while many people have different opinions about whether or not stores should be allowed to use in-store tracking, I am all for it. Cell phone tracking benefits customers in multiple ways. It allows businesses to improve the shopping experience, make checkout easier, and tailor coupons to your liking.
Secondly, people use cellphones for a navigation tool or just looking up places near them. People use their phones for many uses. Finding places near them could show them new places to eat dinner or, they might go to a new shopping mall somewhere. People look to go to these places on there cell phone well if they find a store or restaurant that does not allow cellphones those people are probably going to leave. Same if a person is at a movie and they get their phone out to check the time. They could of dropped something so, they use the light on their phone. Then they get kicked out for it. The world is changing public places like this cannot keeps phones out forever. Public places are going to have to realize how much change there is in technology and the cellphones only make things easier. Anyone can go to the store and forget their shopping list so, that is why they made a note app on their phone. People can put their shopping list on that app and they will always
Smart phones are allowing customers to shop with their phones inside stores; credit cards are accepted via phones vs. cash registers. Technology brings online shopping vs. in store shopping. And, advertising is popping up on smart phones as electronic messages as customers shop based on their location. Service is defiantly the key to keep a customer coming into a department store.
Nowadays, phones have been glued to our hands. But how many people would be attracted to their phones if they know they are being tracked? Over the recent years as technology began to grow phones has been a big success. People are making calls, sending text messages, accessing the Internet , and sharing personal data.It doesn't matter whether your phone is a smartphone or whether you use it to make calls; as long as your phone is turned on, it registers its location with cell phone networks several times a minute, and all U.S. cell phone companies hold on to that data, some of them for years.
We live in a society where we are watched constantly by social media, twitter, employers and even shopping surveillance cameras. Although each outlet has its different uses for watching, there are pros and cons. Social media may share life styles or events with users with just a touch of a button or click of a mouse. Twitter updates the user with instant news about certain individuals or celebrities and what is trending. An employer keeps a watchful eye on a new employee to make sure they are the right fit for the company or can also watch to make sure their assets are secure. Surveillance is mostly thought of as monitoring assets, but what about the true assets it monitors, the consumer at a store. Consumers are the bread and butter of the store, without the consumer there are no sales, and if no sales then there would be no store. I refute the claim that the retail anthropologists’ surveillance of consumers is manipulative or unethical. In fact, I think the surveillance of consumers can help both the retailer and the consumer. Surveillance can provide an overall good shopping experience for both consumer and retailer. The surveillance videos can show which products the consumer wants and buys, it can help the retailer place good products in good organizational areas, and provide not only the consumer, but the retailer with a good overall shopping experience.
2. Stores use the information that they get from tracking shoppers is that, they use it to see behavior and the mood of the customer. Hoe many minutes they spend in a certain aisle. Also to see how long they look at merchandise before buying it. They also use the information to categorize by sex to see how they differ, by how long they in an aisle or looking at something.
I believe that the most beneficial use of a prepaid cell phone is for people’s convenience in a way where it is an affordable alternative for those who can’t afford a phone on contract with phone companies such as Verizon, AT&T T-Mobile, or Sprint. Prepaid cellphones give people the opportunity to keep in contact with their friends and family daily. It is also beneficial for visitors or tourist because a prepaid cell phone can be a real convenience for them when they first come to a country and decided that they will need a phone number so that they can communicate with their friends and family from their country without paying a lot of money for international calls. Even though prepaid phones are not often mentioned nowadays, they will always have a significant beneficial use to people in this society and will always be around.
Many of these people don't know that their smart phones can easily be tracked by the police however, "cellphone carriers responded 1.3 million times last year to law enforcement requests for call data"(Maass and RaJagopalan). Smart phones can take "note of what we buy, where and when we buy it, how much money we have in the bank, whom we text and e-mail, what Web sites we visit, how and where we travel, what time we go to sleep and wake up — and more" (Maass and RaJagopalan) all of which allows them access to our lives we didn't grant. The GPS on these phones allows them to be easily tracked and just by knowing where someone is you can find out exactly what they're doing. Although cell phone technology wasn't in 1984, the idea of having a constantly surveillance society is and these devices enable it in our
In the article “That’s No My Phone. That’s My Tracker”, Peter Maass, suggest in a seemingly, unbiased fashion, that unconsciously we are letting ourselves be tracked and investigated by simply using our cell phones, “Every year, private companies spend millions of dollars developing new services that track, store and share the words, movements and even the thoughts of their
Where the idea of RFID tags seems to be a good idea, it also makes me nervous. The idea that I can walk out of a store, the tags will be detected, and the amounts will be sent to my bank to be deducted from my account poses a problem for me in more than one way. First, it makes me nervous because what if I get in over my head. Sometimes when I am shopping I realize I have spent too much money. This isn't very often, but like everyone else I am on a budget. I do have to put something back once in a while. If I am just walking out of the store and there is no way for me to know how much money I have spent (if I lose track), then I will blow my budget. Secondly, it is a hackers dream. I don't know how exactly they would do it, but I am sure some
Although major retailers have had credit card breaches, which devastated consumer trust in credit, Mobile payment systems stay efficient, but risk personal and financial data fraud similar to plastic credit card usage theft. Patrons fear merchants can track your shopping habits, location and financial records using a mobile GPS signal. Nevertheless, worries that someone can steal their information when sent wirelessly therefore consumer confidence remains low. Thorough safety measures will help give customers composure and regain assurance. (Busby, 2014) (Sapienza, 2013)
Have you ever tried to avoid someone while in a store? Thousands of people go shopping everyday. On any given day, at least one person will be stalked at a store that they frequent. I will never forget the day that in Walmart when I tried to avoid a creepy lady who then took my picture, while I tried to get away to find my mom.
Throughout history each new-fangled communication revolution arrived with warnings and forecasts of the upcoming termination of civilization as we know it. In Nikki Swartz article “Mobile Phone Tracking Scrutinized," and "Reach Out and Track Someone," published by Terry J. Allen, are two articles that address the topic of accessible cell phone tracking data. Both of the articles list the companies who are guilty of obtaining and possessing the information of people’s whereabouts via cellphones. Swartz scrutiny on whether cell phone tracking by the government is right or wrong, and Allen’s belief that unauthorized phone tracking should be allowed and that law enforcement and government use this information to solve crimes and aid in putting the people who do horrible things in our society away, have forced me to consider how cell phones have affected the lives of American citizens.
Should schools or police officers be able to check people’s phones to “prevent” bullying or crimes? Some argue that schools should be able to check students’ phones to lead them away from cyber bullying. Officials, and officials only, should be able to use information from private devices or social networking sites in order to protect the community. If the police do it, they may be able to prevent crimes.