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Conflict Reflection

Better Essays

The module two journal entry was very eye-opening and a great learning experience for me! I was able to see the different behaviors I exhibited in the workplace strictly due to my perception. It was also cool to see how perceptions are always changing over time as well as decisions people make based on their experiences, views, and personal beliefs. For this weeks journal, I want to first start off by defining conflict. “We restrict ourselves to consider conflict arising from difference, and the Oxford English Dictionary defines this form of conflict as: ‘… a serious incompatibility between two or more opinions, principles, or interests …’” (Arvinen- Muondo & Perkins, 2013). Conflict can occur anytime and at any level within an organization. It can occur “at five different levels: personal, interpersonal, inter-group, inter-organizational and international” (Arvinen- Muondo et al., 2013). The hardest part is how to handle conflict, in my opinion. As individuals, we all disagree, and even in groups, and sometimes it can be vicious and destructive, but these differences do not always have to end up in a conflict. In fact, having an argument is not always bad. It can be beneficial. Every human has control over their own actions and the behaviors they exhibited, which is why it is a struggle for managers to get people to put in their skills, effort, and knowledge willingly while they are actually being directed in order to fulfill goals and help an organization. If workers see

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