Consumer Protection For The Sales Of Goods

Decent Essays
Consumers need to know what protection is available for them while dealing with contracts that deal with the sales of goods and the supply of goods and services.
Consumer protection is needed to safeguard the consumer from exploitation. In the absence of consumer protection, consumers would be exploited in many ways such as the sale of unsafe products and hoarding of goods, using wrong weights and measures, charging excessive prices and sale of inferior quality goods, etc.

Consumer protection for the sales of goods in contracts The sales of goods act 1979 Under the Sale of Goods Act 1979 goods must be as described, of satisfactory quality and fit for purpose.
Fit for purpose means both their everyday purpose, and also any specific purpose that you agreed with the seller.
For example, if the customer specifically asked for a printer that would be compatible with their computer then the supplier should sell the right printer to the customer as they requested.
Goods sold must also match any sample you were shown in-store or through promotions as seen on TV, online and advertisements on billboards, shop windows and leaflets.
If the customer’s goods fail to meet the description, satisfactory quality and doesn’t fit to purpose then they could have a claim under the Sale of Goods Act.

If the customer wants to make a claim under the Sale of Goods Act then they have several possible ways of resolving their issue, depending on the circumstances and on what the
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