Title: Course work of Outsourcing and IT Management Author: Monalisa Soni Date: 11/03/2015 Distribution: Mr Richard Johnson MSc Management of Business Information Technology Abstract Magic Kitchens is the family run business. It provides products which are reputed for high quality. Magic Kitchens is the leading company for kitchen installments and equipments in UK. This report outlines the issues, profound effect of those issues while outsourcing the business of organization. It also contains the details how to outsource the Magic Kitchen business changing the organizational behavior and their impacts and improvements on the business process. The suggested recommendations in this report can be helpful to Magic Kitchens to improve the current business and also to be secured in market in future. Table of Contents Abstract 2 Introduction 4 Introduction Magic Kitchen is a family run company and also leading in the business providing various choices to the customers. As the Magic Kitchens’s business is growing and they need to be secured in the market as a leading business company, while outsourcing the business many factors need to be improved to make the business process effective. Magic Kitchens has 500 employees, which are assumed to be enough while outsourcing the business. It will help and spare pair of hands for effective business. It needs to bring the people having the specific skills so that they
Gordon Ramsay Holdings also has several business principal such as “Standards are the staple”, “Discipline yourself so the customers do not have to”, “Do not let business come to statistics”. At first, I was amazed that his restaurants were so successful not to mention the large profits he made. Normally, Chef is not good at running a business. Astonishing new came that for the first time, he has admitted that his hospitality empire almost came close to collapse recently. After an ambitious overseas expansion plan, his business went into total chaos, auditors from KPMG found that Ramsay company was losing millions of money. Opening ten restaurants in ten months, Ramsay admitted that his ego brings him down and it is way too fast to expand a company like
The restaurants setting is aesthetically pleasing and uniquely from other traditional fast-food restaurants. The restaurants’ food preparation area was equipped with stoves and grills, pots and pans, cutting knives, wire whisks, walk-in refrigerator and other kitchen utensils. Besides, the company support systems and functions include distribution centers, quality assurance department, training and risk management department, accounting and finance, internal team of real estate managers, administrative and general management. All of these let the company to maintain the daily operation and run the business
Food is a basic need for everyone. Although many people prefer eating at home, many others will look for new places to dine in for a change. It is usually hard to find a table in famous restaurants unless you have a previous reservation. Famous restaurants owners enjoy a deluxe existence by having a better chance to meet important customers. The success of a restaurant depends on providing quality food and friendly atmosphere. Once customers like a certain restaurant they will usually revisit. Customers’ satisfaction is also an important element of success. Therefore, responding to customers’ needs could lead to outstanding results. Consequently, an efficient managerial approach could help a restaurant to provide both the high quality of food
Creating a new building for a kitchen is over the budget, so I decided that OLLU can convert one of their lounges to a kitchen. I believe that the Cyber Café’s lounge can easily be converted into a kitchen; the computers can be put somewhere else in need of more computers. Kitchen counters should then be brought and go around the lounge room. Two sinks are to be built for students to clean up the dishes and counters. Three and four tables can be placed in the middle of the kitchen with five chairs for each table; this where people can hang out. The kitchen will have six double hot plates and four toaster ovens for us students use. The kitchen will also have four sets of pot and pans with six sets of cooking utensils, mixing bowls, and measuring cups. The Cyber Café can start carrying spices for students to use. The Cyber Café can also provide one of their refrigerators with fresh cooking ingredients; like eggs, meats, vegetables, and fruits. This can make better use of one of the Cyber Café’s refrigerators because it barely carries anything in it. It is the perfect storage area for students to access fresh foods to cook with. This kitchen can make students happy and it will benefit the OLLU community in many ways to
(Genius, 2013) There are two categories of SEO: White Hat SEO which uses organic or natural optimization methods, and Black Hat SEO, which is considered the unethical use of spam and other dubious means to obtain high rankings. The focus for Kitchen Karousel will be the use of White Hat SEO methods. There are various strategies involved with maximizing a website’s search engine ranking. The recommendation is for Kitchen Karousel to implement specific strategies as outlined in the following table which defines each strategy while highlighting the customer and company benefit: SEO Strategy Keywords Support Use both generic and focused terms to refine the search target; use keyword terms. Use keyword meta tags listed in order of importance; include keyword phrases for higher ranking Create pages and post articles on Facebook, Pinterest, etc. Customer Benefit Accurate search engine results; ability to be directed to true kitchen specialty products Company Benefit Customer volume will be increased by higher exposure in search engines
Therefore, it has become quite clear that the quick service restaurant within Mc Donalds has witnessed a transformation within the previous 5 years. Previously, it used to be a substandard setting in restaurants emulated by uncomfortable seating and a standard décor. Nowadays, Quick service restaurants like McDonalds, in an enhancing manner
The dawn of the outsourcing era. Many large U.S. corporations cultivates outsourcing faster than we can imagine. The trend that began in the late 1970 and picked up speed in the 1900s with the opening trade with China, India, and Eastern Europe (“Outsourcing: What’s the true Impact”). In its broadest sense, outsourcing is simply contracting out functions that had been done in-house—a longtime U.S. practice (“Globalization: Threat or Opportunity”). Subsequently, outsourcing is an essential part of globalization; and it is the combination of markets through the cooperation of internalization, federal, and state governments with corporate companies to produce products on a reduce production cost, and offer services on lower labor cost. When a U.S. manufacture product, and buys material from an intermediate supplier from out of the country rather than producing them in-house, that is what is called outsourcing. Also, when U.S. corporation hires outside contractor out-of-the-country to do U.S. call center services for less labor cost that is outsourcing. When a company deals out its operational task, such as payroll, accounting, and software operations that is outsourcing. Obviously, all of these examples seem to benefit and in favor of the corporations. To get the clear understanding of outsourcing for major corporation perspective, I have interviewed IKEA’s U.S. Deputy Retail Country Manager Rob Olson about outsourcing—Swedish
Using strategic outsourcing, the Campbell Soup got significant costs saving on IT development and made its information system up to date.Outsourcing has a lot of benefits for business organizations, however, Campbell soup saw more than costs saving but long-term strategic benefits.Campbell soup successfully managed its outsourcing project by better control of critical aspects of the organization and mitigating the almost risks.Moreover, the typical relationship of “win-win” is worth learn for all enterprises want total
Training always has to be consistent for your staff to understand the menu and to be ready to give answers at any point of time. Quizzing your staff on food pairings, general knowledge and service standards regarding the menu will always assess their knowledge. Marketing Plan The competition among restaurants is fierce, and there is a need to give your all to be successful.Here are some clever marketing ideas and strategies that promise to help to improve the business and get attention from growling stomachs everywhere! Create a restaurant website and Hire a professional photographer (or DIY) to create beautiful photos that appeal to foodies: We all know the importance of internet presence and the role of stunning food pictures in attracting the crowd to our restaurant. Thus, it is necessary to have a beautiful website featuring the restaurant which highlights the food items being served in the restaurant, so that the target customers get to know more about the location. Create a customer loyalty program, using apps such as Belly, LevelUp, LoyalBlock, or Perka. : Customer loyalty programs are a huge business boosters in the present
Outsourcing can be a means to perform the core functions of an organization effectively by having more time focused on the activities critical to the delivery of services to customer. The non-core activities are performed by the leaders in that area which will help to achieve better efficiencies. Outsourcing can substantially lower costs, help to access better technology and use innovative ideas etc.(Robert,2001). The advantages of outsourcing are: Cost savings:
25. What are the merits of outsourcing the performance of certain value chain activities as opposed to performing them in-house? Under what circumstances does outsourcing make good strategic sense?
It has come to my attention that the staff at Boomer’s Country Kitchen needs to improve its customer service and revamp the training of current and future employees. To resolve this problem Boomer’s Country Kitchen executives and managers have reached out to professionals who can implement better training programs and hiring procedures. Included in the training will be an assembly on presentation value, table aesthetics, sensory perceptions, hygiene purity, and vehicle convenience, which will enhance Boomer’s Country Kitchens status as a casual dining restaurant (Lee, 2016). There is a statistically significant relationship between the service factors and the satisfaction of the customers (Lee, 2016). With the addition of those presentations
Office Supply Incorporated (OSI) is a company in crisis, with challenges in its cost structure and poor IT performance. Outsourcing to Technology Infrastructure Solutions (TIS) is an opportunity to both reduce costs and complexity for the firm, but first must consider whether outsourcing is a good strategic fit for OSI. Outsourcing is known as the practice of turning over responsibility of some or all of organizations information systems to a foreign firm in order to stay competitive. Outsourcing is not new to the business world, as it dominated the manufacturing sector the past couple of decades. There are various advantages and disadvantages. Advantages include lower costs, better quality, and downsizing to focus on the
This case study is about outsourcing of hospital services where Deaconess Clinic in Billings, Montana is taken as the hospital which is outsourcing some of its services to minimize its financial pressures. To minimize its financial burdens, it chooses the cafeteria food service as an outsourcing service. As a result, it became successful in minimizing its financial burdens as well as it became free in case of managing cafeteria food service staffs. The food service staffs also provided the quality service. When the hospital tried to outsource the housekeeping service, the problem of employee turnover started to appear.
The family start-up business Chef Vending (Chef), LLC imports vending machines and commercial food and beverage equipment from Spain. At Chef Vending we are determined to penetrate the vending industry with innovative, first to market, high quality vending machines. We are establishing our own vending routes in the Southern and Central Victoria region and we are aiming to participate in the $321 billion food and beverage industry by supplying high-quality innovative equipment. Our main target customers will be the medium to large sized restaurants and hospitality groups with their main kitchens and cooking facilities in the business.