In this report, I will justify, why is cross cultural communication important for businesses in the 21st century. Cross cultural communication is a very important factor for businesses in these days because of the rapid economic development hence globalisation.
Therefore, knowledge and understanding of a cultural diversity are a must especially for businesses operated worldwide to correctly react to body language, symbols, gestures or situations that can be easily misunderstood due to cultural differences and can lead to the unsuccessful transactions, contracts or a business as a whole, for example, Americans or British use the gesture 'thumb up ' to express that everything going well, while in Bangladesh it means rude or awful. Living or doing a business in different country does not only mean knowing their food, music or clothing, but mainly to understand their beliefs and values, as these are usually hidden deeply beneath the surface, even though we may find some habits or beliefs in the different country 's culture to be same or very similar to ours.
In my opinion, it is very difficult to talk about cultural differences without making statements or likelihood, hence generalisations, which can help to describe how people from one culture usually behave and react in a particular situation. However, even though generalisation can help to learn and understand different cultures around the world, it can lead to a negative stereotyping, miscommunication and conflicts.
What
Cultural differences according to Adler "involves the integrated and maintained system of socially acquired values, beliefs, and rules of conduct which impact the range of accepted behaviors distinguishable from one societal group to another". (Adler, N. J. (1997). International dimensions of organizational behavior (3rd ed.). Cincinnati, OH: Shout-Western College Publishing)
If we understand the complexities of the cultures around us, we can better relate to the people engaged in the other cultures. It also allows us to better understand why others are acting the way they are. At the hospital I work at, we are taught about how others use the word “yes.” For instance, I might ask if they understand the paperwork they are signing and they will respond with “yes.” However, to them the “yes” might not be an agreement with the understanding the paperwork but they are using “yes” to be respectful. One then must clarify whether they truly understand
My research is focused on the problems associated with cross-cultural communication and how awareness of culture, language, tradition, and business practices can increase the advantages to globalization. This report will be field specific in
Everyone’s background affects how they interpret information. It is important to take that into account when communicating with others. For example, when communicating with people from another culture they may converse with their faces only a few inches apart. I have experienced this in communicating with other cultures and I always find myself feeling uncomfortable with the situation. I feel that my space is being invaded. Some cultures take a long time to answer questions while others answer immediately. Another example is how some East Asian cultures believe it is rude to answer a question with a “no” even if they mean no. They will say “yes” just because that is how they show respect.
The case, Charles Foster sends an email, is a perfect example of the how globalization and increased cross cultural interaction is increasing the complexity and ambiguity facing the managers of large multinational companies. The specific focus of this case is to address the repercussions that can occur by using inadequate communication methods, given the importance and complexity of a situation. Also, the case addresses the possibility of cross cultural communication misinterpretation leading to confusion and confrontation amongst the parties involved. The objective of this qualitative analysis is to utilize both theory and practical
Using communication techniques appropriate to different social and cultural groups: The business environment of the 21st century is expanding to include people from cultures and
Communication is such an important part of everyone’s daily life, not only in one’s personal life but also in organizations. Also now a day, we are becoming every year more and more global and working with different countries and cultures around the world. Henceforward, globalization is increasing, which makes communication a very important part of doing business internationally.
Many corporate are now conducting training on cross-cultural communication for their workforce. In the US, opinions of cultural experts are invited before taking a judicial decision. In short, every person or organization can make small steps to minimize this
When it comes to cultural differences, we may not fully understand or like the way that another culture differs. We tend to stereotype cultures that are different from our “normal” ways.
Previous researchers have found that for a person to achieve better and more effective communication competence, it is necessary to develop skills that allow an appropriate participation in specific situations. The ability to listen, ask questions, and express concepts or ideas effectively is an important part of communication competence. Intercultural communication presents an unexplored and challenging field that needs to be understood for a better development in communication. (Dillon and McKenzie, 1998). The variables of listening depend on the different perceptions that a person obtains through their cultural background. Furthermore, culture often affects the structure of consciousness in the act of listening. When a person seeks to
The world has become hugely interconnected over the last couple of year. With globalization being the preferred mode of operation for many businesses, the world has become borderless. Developments made in the field of information communication technology have also played a key role in helping bridge the gap that exists between people from different regions of the world. Thus, the world has become more interconnected with a lot of intercultural sharing. These developments have made it easier for businesses to penetrate and dominate foreign markets. In their videos on Ted talk, both Peter Alfandary and James Sun argue that there is a need for people to try to learn about other cultures as this enhances relation and understanding among people. The paper presents an analysis of existing research and current trends that reiterate or disapprove the views held by these narrators. It seeks to show that though globalization has taken root in today’s world, there is a need to take an interest in learning other cultures as this will ensure a better understand especially when doing business.
The importance of different languages and cross culture communication are imperative when it comes to adequate care for patients in the nursing field. The transcultural framework states that communication is "....a continuous process by which one person may affect another through written or oral language, gestures, facial expressions, body language, space or other symbols" (Giger and Davidhizar, 2008, pg. 20).
Following are the five cross cultural communication needs that will allow for improved lines of communication, better cross cultural awareness and more successful cross cultural relationships
Culture is a set of shared attitudes, values, goals, and practices that characterizes a society, a country or a group. According to Fons Trompenaars and Charles Hampden-Turner, organizational theorists and authors in the field of cross-cultural communication, “Culture is a shared system of meanings. It dictates what we pay attention to, how we act, and what we value.” (Trompenaars, 17) Culture is “observable” through language, living environments, governing institutions, food and material goods, the arts and literature, and religion of a particular group or society. Culture also reflects the norms and values of a group and directs their behavior. Trompenaars and Hampden-Turner also believe a culture is distinguished by the way in which it “solves problems” and “reconciles dilemmas.” (Trompenaars, 8-9) A culture has to find ways deal with its external environment and has to determine how to effectively use available resources.
When dealing with businesses there are always going to be cultural barriers and obstacles. This is because no two countries are the same and each person is different. Cross cultural communication looks at how people from various backgrounds interact and communicate and this is what this report will cover. It will look at how people from different backgrounds pass information and make negotiations despite the barriers of culture between them. The case study ‘Journey to Sharahad’ displays the cross cultural exchange between the Americans who have just arrived in Sharahad are completely oblivious to the culture and people of Sharahad and what