Customer Analysis For Smart Phones From Blackberry Essay

Trends in the market include the growing number of people within the 15-29 age range. Also, phones are being used for much more than just calling, other functions like texting and music playing capabilities have dominated much of a user’s data usage. As for market characteristics, the mobile industry has reached almost 50% penetration with about 130 million subscribers, and reaching its maturity. The cost structure has been very confusing for consumers, with hidden fees, overcharges, and lacks to reward users who do not use their plans to the max. And finally, channels include all service provider stores and retail consumer stores, for example, Target, Walmart, and Best Buy.

Making hundreds of millions of dollars, RIM is blowing other competitors out of the water with huge demands for their products. Skipping almost a decade to 2007, when RIM’s subscriber base jumps to 8 million and revenues double to over $3 billion. That same year, RIM becomes Canada’s most valuable company, surpassing Royal Bank of Canada’s market worth on the TSX. BlackBerry’s innovation is what started the company and continues to improve it. Canadian inventions like the first telephone, Java programming language and the famous Canadarm required great innovation, like BlackBerry, to make them prominent and to stand out from the rest of the world. In conclusion, BlackBerry’s bold features and breakthroughs in telecommunications have shaped our mobile experiences we have

Worldwide demand for Smartphones was robust as a result of the availability of high-speed wireless networks, mobile access to corporate intranets, and the broad acceptance of e-mail and text messaging for both business and personal communications.  The Smartphone industry was projected to grow from 10 percent of the global mobile market to 30 percent over five years. The growth is clear when considering in 2007 that the US enjoyed a 100% increase in user numbers with a 53% increase worldwide. Sales of units are predicted to be 500 million for 2008 and 2009 globally.

Technology is a huge impact on society. It shapes the way people talk, work, and study. They can also change our perspective on life. However, the most influential change that came across the world is cell phones. They are one of the most valuable electronic devices that made it easier for people to communicate with another person. BlackBerry is the prime example of expanding the cellular universal. It changes the way people are using cell phones due to its high quality features. However, the BlackBerry company did not always have a perfect way of being managed and market internationally. They have had to deal with issues that affected them. Furthermore, there has been a case study about BlackBerry’s business aspects. It is called “BlackBerry

The device commonly regarded as the first to realise widespread success in the smartphone market was the Blackberry. However the handset, referred to as the ‘crackberry’ (Middleton, 2007) after the feeling of addiction many users felt towards it, was quickly joined in the market by companies such as Apple and Samsung. The intriguing market seems to be constantly evolving and is still an emerging market subject to multiple market forces. Many economic theories can be applied to this market including Monopolistic Competition, Platform Competition along with Network Effects and Tipping Points. The market has seen the evolution of smartphones from a keyboard based device with closed operating systems into thin, touch

By 2001, they were the undisputed market leader in the Smartphone device industry with more than 29 million subscribers. The Blackberry phone was primarily meant for the business market. This phone functions with RIM solutions to provide the user with access to time-sensitive information. Longtime users

Mobile Smart Phones – A BlackBerry Culture: an investigation on Retention and Branding – a case-study

BlackBerry is not just a phone, it is the power to do more and be more. The brand is the best available platform for mobilizing the business providing not just wireless email but business solutions to integrate mobile workers and important communications, information, business applications and back-end systems. In today‟s past faced life BlackBerry is the perfect tool to keep people connected to friends, family work as well as pursue their interests, all at the same time. BlackBerry products and services have been a significant contributor to the productivity enhancements ultimately reflected by the increase in profitability.

The secondary market targets high school, college, and graduate students. For this market, it seems that the once popular iPod is now being replaced with the iPhone (1). We will examine the marketing mix: product, price, promotion, and place, to see if Apple is delivering the intended value to target customers. When researching the company’s environment, we will study the economic, political, cultural, technological, and natural forces in the company’s microenvironment (71). By researching all these aspects, we will get a better idea of how Apple continues to grow and market itself into a prosperous technological company. Apple’s iPhone interests us because it seems to be the cell phone that has the latest technical advancements, and can do more than just the average cell phone. By studying this company’s market perspective, we can get a better understanding of how Apple can continue to have the highest sales in the cell phone market.

Blackberry Limited was framed in 1995 yet was then known as Research in Motion (RIM). A worldwide leader in mobile communications, BlackBerry reformed the versatile business when it was presented in 1999. Today, BlackBerry intends to move the accomplishment of our huge number of clients around the globe by consistently pushing the limits of mobile experiences. Founded in 1985 and situated in Waterloo, Ontario, BlackBerry workplaces are in North America, Europe, Asia Pacific and Latin America. Its texting programming BBM, was propelled in 2005. In the industry of telecommunications, Blackberry has so many competitors; like Apple, and Samsung. Likely they were unable to resist the competition, trends as compared to others. Blackberry operates in mobile industry with different competitors such as Apple, Samsung, and Google which holds high scale of competition which blackberry isn’t able to cope up with. (1)

Sonic’s marketing plan identifies two consumer and three business markets for the sale of its Sonic 1000, a new state-of-the-art multimedia smartphone. The consumer markets consist of professionals and students; corporate users, entrepreneurs, and medical users are the business markets. The Sonic 1000 is a single device with full functional communication, information storage and exchange, organization, and entertainment. It furnishes multifunction within one device instead of multiple devices for different functions. This case study reveals which markets Sonic should target by examining the factors influencing consumer purchasing, inspecting the variables in segmenting markets, and evaluating the attractiveness of the target markets.

BlackBerry is one of the leading providers of business smartphones. However, it does not change it thinking and the new

Blackberry’s success and popularity before their setbacks can be attained to their exporting approach and strategies. Since Blackberry was formed and began manufacturing and selling their devices, they have certainly made a household name and reputation particularly in the enterprise segment both nationally and especially internationally. They previously secured market share in numerous countries as they rapidly expanded. This could not have been done without effective exporting modes and strategies. Unfortunately, as Blackberry’s main downfall was their products remaining static so too were their exporting strategies. Therefore, they must be further improved immediately in order to properly rejuvenate Blackberry in order to become a

▪ BlackBerry product first launched in 1999 ▪ Wide range of Wireless Service Providers (AT&T, Verizon, Sprint and all major global providers) ▪ 41 Million units sold in 2009 ▪ 80+ Million units currently in use globally

The global market of smart phone is increasing according to the need of the consumer