Cvs Pharmacy Mission Statement

CVS is a company that has been around for over fifty years and focuses on filling the needs of an older population looking to get their medication and other essentials all in a one-stop shop. A very similar business in this niche is Walgreens. Through evaluation of both sets of financial statements from each company, the investor can make a better educated decision on whether or not to invest in stock at CVS.

CVS Health happens to be one of the largest pharmacies serving people in every community. In fact, there is a CVS across the street from just about every hospital, on every major interception, and are within a 2-mile radius of one another. This is the way it has been since the company was founded “in Lowell, Massachusetts by brothers Stanley and Sidney Goldstein and partner Ralph Hoagland” in 1963, and it’s the way the company plans to keep expanding the company in a proximity to one another. They have even gone as far as expanding the size of the store to fit the community. All in an effort, to be responsive and committed enough to meet the needs of not only the customers, but the clients and the community as well (CVS Health, 1999-2016). Especially, since the company admits that over the past fifty years, they have changed to better service people in their health.

Walgreen Co. (Walgreens) and its subsidiaries operate a drugstore chain in the United States. “The Company provides its customers with multichannel access to consumer goods and services, and pharmacy, health and wellness services in communities across America” (Walgreen Company). The firm currently operates two mail-order facilities and has 7,752 retail drug stores located across all 50 US states, Guam, Puerto Rico, and the District of Columbia (Walgreens). Prescription drugs account

The urgency for CVS Health on providing “best-in-class” workplace and career opportunities is low. CVS Health is really investing in their future workforce. From retail drugstore positions, to skilled healthcare professionals, they are really determined to meet their goals. The company is creating career growth programs from training, to leadership programs. They have designed health plans and wellness programs for employees. To help keep their focus of overall world health, they are reaching out not just to the consumers but to their employees.

The Pharmacy services have a full range of pharmacy benefits manager with more than 65 million plan members that enable people, businesses and communities to afford a healthy life style in an effective way. Pharmacy services segment of CVS offers mail order, specialty pharmacy and infusion services, formulary management, discounted drug purchase scheme, Medicare part D services, retail pharmacy network management services, prescription management services, clinical services and disease management services. CVS also provides health management programs for 17 conditions.

Walgreens has attempted to build satisfaction, value, and loyalty for their customers by remembering that loyal customers are at the heart of their business, and thus rely on a customer-on-top business model. To do this, Walgreens has learned the talent of listening and responding to their customers in the following ways: (1) to respond to the busy lives of their customers, Walgreens allowed them to fill prescriptions at different stores and offered them the drive-thru pharmacy; (2) customers who spoke other languages complained about the labels, and Walgreens responded by printing labels in more than 10 different languages; and (3) when customers with eyesight problems could not read the labels, Walgreens offered printed labels with larger font sizes so that customers could more easily read the bigger text (Berenbaum, n.d., para. 19).

Mission statement: Our mission is to help people live healthier lives and to help make the health system work better for everyone.

In this essay, I will be explaining about the history of Walgreens and what it has to offer to its customer. This will include the services and merchandise that has made them a successful company for over one hundred years. My mission for writing this essay, is to give the reader some more insight on what they may of not know about this nation wide store. I also want to provide the reader with confidence to rely on Walgreens as their number one trusted pharmacy and drugstore.

Providing Over-The-Counter medicine Allstar targets people who have common health problems. The best way to segment Allstar’s customers would be by the following two major categories: illness (cold, cough, allergy) and demographics (young singles, young families, mature families, empty nesters, retired). Allstar Brands invests in marketing research to learn about the ever changing preferences and trends of the market. The information the Company gathers from this research is then used to make according decisions to satisfy each particular category of customer.

According to CVS pharmacy they now offer more than 1,100 Minute Clinic locations inside CVS Pharmacy and Target stores in 33 states. We have expanded services to include diagnosis and treatment of minor illnesses, injuries and skin conditions; administration of vaccinations, injections, health screenings and physicals; and monitoring for chronic conditions.

Both CVS Corporation and Walgreen Company operate retail drug stores in the United States. In addition to having pharmacies and selling prescription and non-prescription drugs both retailers also sell general merchandise. This includes items like beauty and cosmetic products, convenience foods, household items and film & photofinishing services.

CVS, a national pharmacy chain, works not only in but also with the community. The company focuses on the betterment of society. Its extensive Corporate Social Responsibility strategy, entitled Prescription for a Better World, places CVS at the center at a variety of mainstream issues. The three focal points of its CSR plan are the environment, the economic opportunities for citizens, and the health of the community (Novick O’Keefe 2014). CVS has a whole department focused on CSR, called CVS Caremark, which houses the CVS Caremark Charitable Trust. Their many projects include the end of Tobacco distribution, the betterment of school and local health care, sustainability, and charitable events.

Current Industry. The retail drug industry’s 2010 combined annual revenue was $277 billion, according to the National Association of Chain Drug Stores (Drug Store Industry…, 2011, par. 4).The big players in this industry are CVS Caremark, Corp. Walgreen Co., and Rite-Aid, Corp with Wal-Mart and Target developing more of a presence in recent years. According to the article, the drug store industry is very concentrated with the 50 largest companies generating about 70 percent of the industries revenue (Drug Store Industry…, 2011, par. 4). The industry had grown substantially in the last 50 years and will continue to innovate and develop well into the near future.

For CVS’s legal concern, not only do they have to follow federal and state guideline for employees, they have to follow federal guidelines for pharmaceuticals, legal requirements for their nurses, doctors and pharmacist. In addition CVS is expanding into global markets, and that opens them up to foreign legal requirements. Socially, CVS Caremark has a long-standing track record of sound corporate governance and stands firmly committed to acting with integrity and holding

The circulars will be distributed in restaurants, recreation facilities, hospitals and rehabilitation centers. This is intended to serve as a welcome move to new customers who could make inquiries concerning services in the Pharmacy. Once they seek information, they will be assured and persuaded by using phrases as “Our prices can’t be exhaustive; we value you.” “Free prescription refills for every referral made”. This will be displayed at the entrance of the pharmacy. This maxim seeks to appeal to more customers while using the above strategy. This proves to be beneficial since from a survey conducted around, Value Rx Pharmacy will be the first to offer this kind of service. This promotional strategy is