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Department Of Corrections Investigation

Decent Essays

1. Information regarding the Department of Corrections’ investigation of complaints related to several correctional officers will spread throughout the institution along certain channels (Stojkovic, Kalinich, Klofas, 2008). Starting with the prison warden this information will need to be efficient and accurate as it travels throughout the organization. Being that the prison warden will be the first to be informed of this information, the chain of command would be downward communication. This type of communication allows a clear passageway for the information to be sent to subordinates and provides for an effective management of the tone and delegation of the message (Stojkovic et al., 2008). The channels that are chosen in regards to the …show more content…

In handling a situation like this, the prison warden should focus on the confidential nature of the matter. The challenge in communication is getting the recipient to understand the message in a way very parallel to what is intended (Stojkovic et al., 2008). Understanding the mechanics that inspire perception is vital to effective communication. Because and individuals logic and understanding of a message is based on past experiences, which may differ from sender of message, the interpretations may be different. The prison warden should relay the messages to the individuals who have the most authority within the organization first. This way he can portray to them how to extend the message down to subordinates and in the exact form.

2. Organizations that are designed with hierarchy and interlocking groups are more productive than organizations that divert to the traditional chain of command design (Likert, 1961 as cited in Stojkovic, Kalinich, Klofas, 2008). These interlocking groups are connected by linking pins. Linking pins are considered individuals who serve as members of one group and leader of another. These individuals make an intensive attempt to have trustworthiness and influence in their own groups as well as others that involve the capable operation of their organization. The linking pin acts as an informal director, making impromptu efforts to level

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