Differences Between Us and Russian Business Styles, Traditions and Etiquette

Cross-cultural communication is about the manner people with different cultural background interact with each other face to face or at a distance, i. e. the process by which people exchange with information. Three broad areas of communication are written, verbal and non-verbal communication, or body language. Some communication styles include direct/indirect, formal/informal and emotional/neutral communication. Direct communication assumes saying what people think without adapting the message to the counterpart. The result is clear and transparent but can be considered undiplomatic by the indirect communicators whose concern is to avoid offence. Formal communication style implies respect to age, status and also requires more formal language than informal communication style. In the emotional communication style it is important to express one’s emotions as it is a significant aspect of self-expression. Neutral communication style implies control of emotions and restricted body language. (Brian and Tomalin, 2013, p10). There can be problems of communication even within one culture and the barriers to efficient communication between different cultures can be poor knowledge of cultural differences, ethnocentrism, stereotyping and fear of embarrassment (Najafbagy, 2008; Brian and Tomalin, 2013).

2.      Using the cross-cultural criteria defined in class, list the expected discrepancies in the behavior of the Korean and US negotiators.

Use selective concepts and terms from chapter readings to prepare a word paper in which, the paper will describe negotiations that you have participated in (in example sales, purchase of home, car, salary etc.). In this paper analyze roles of communication and personality in negotiation and how they contribute to detract the negotiation.

North America’s culture certainly affect international business activities, the same happen among all countries and continents in the world. Culture and tradition have a particular role in person’s critical thinking, communication barriers and behavior. In the business environment negotiation is an important skill in where all parties needs to be pleased, at the end you have to give for you to be able to receive, either is entering into a contract or building a

Mastering negotiations is an art and talent that requires knowledge, patients, honesty, control, likeability, flexibility, et cetera. In the film Bridge of Spies James Donovan is a New York attorney who is appointed to a case that involves a soviet spy, he is not a government employee, however, those in the United States believe he should have allegiance to the United States. In this analysis, I am going to discuss the negotiations between James Donovan and Rudolph Abel. Rudolph Abel and James Donovan at a surface level may not have much in common and likely have different ideologies. However, this analysis will show that differences amongst others can still result in a win-win negotiation for all involved. Mr. Abel is on trial in the

From this experience, I have learned that it is more important not to show the unawareness of the subject and believe exactly what the other party say. I realized that it is more effective to choose a middle course between complete openness and complete deception during negotiation. Dilemma of trust can be avoided by asking probing questions, and call the tactic.I also realized that communicating relevant facts is better able to influence the decisions of others.

In this negotiation, we learned that it is important to research your opponent, to understand their culture, not only of their country or backgrounds, but also their company culture. When we are able to understand our opponent’s way of thinking about business and doing business we can then understand how to approach a negotiation situation with them. In this exercise, we learned that it is difficult for us to adjust when it involves breaking or acting in a way opposite of what we are accustomed to. We also learned that although my classmates live in the same country as we do, their upbringings may have similarities to their origin country and will therefore help them to communicate and adjust to that country’s norms and standards. We were surprised how we were able to stay in character although it was hard and it was surprising how people responded when they were unaware of your intentions and strategies. If we had to do this exercise again, what we can do is do more research on our opponents so that we would have an idea of what to expect in the negotiation table.

This section is an excerpt from the book “Negotiating International Business - The Negotiator’s Reference Guide to 50 Countries Around the World” by Lothar Katz. It has been updated with inputs from readers and others, most recently in March 2008.

The literature review demonstrates the reasons and explanations for the research on cultural intelligence of the SEMrush American and Russian managers and its impact on the cross-cultural communication within the company. The following literature review consists of three sections. The first section will focus on the concept of cultural intelligence, 4 factors model and training of cultural intelligence. The second section will cover the research of managerial cultural intelligence in different environment, especially in the IT industry. The third section will focus on the cross-cultural communication and its importance within the organization and also on the cultural differences between the USA and Russia which can affect business between these two countries. The main researchers of cultural intelligence are Early, Ang, Thomas, Inkson, Livermore, Brislin and Van Dyne. Some of these researchers have their own official sites dedicated to the problems of cultural intelligence. Early and Ang were first researchers who introduced the concept of cultural intelligence and also explained 4 factors model which will be used to evaluate cultural intelligence of the SEMrush managers. Therefore attention to their works will be paid first of all.

Negotiations occur on a daily basis for a countless number of reasons. People often negotiate without even realizing that they are doing it. “Anytime people cannot achieve their goals without the cooperation of others, they are negotiating” (Thompson, Wang, & Gunia, 2009). Something as simple as deciding what movie to watch, who is going to pay for dinner, or sometimes even just choosing which clothes to wear for the day are perfect examples of these unnoticed negotiations. However, just because some negotiations go unnoticed does not mean that negotiating is a simple thing to do. Successful negotiation takes conscious effort on both parties to be willing to reach a compromise when neither party may be willing to do so. A study published in the International Journal of Conflict Management defines negotiation as “a common form of social interaction in which two or more people attempt to make a joint decision about one or more issues in which they are directly interested” (Purdy & Nye 2000). This paper will attempt to take a closer look at the technology that is used on a daily basis to communicate, the negotiation process itself, and the differences between computer-mediated negotiations and face-to-face negotiations.

Americans often think that they have a better chance of finding a common ground with aliens from outer space than with "resident aliens" from Russia. Frequently Russian immigrants feel exactly the same way about their American co-workers, classmates and even spouses. A key to gaining and sustaining a mutual respect in cross-cultural relationships is an understanding of distinctive cultural norms of people from different countries. Without going too deep into historical and psychological aspects of typical Americans’ and Russians’ behaviors and traditions, let us look at a few dissimilarities between representatives of these two cultures.

Negotiators are advised to proceed slowly because patient questioning and active listening have a high chance of being rewarded with the attainment of greater knowledge. Negotiators must be extremely strategic in the information phases of negotiation because they cannot impose their will on the opponent. Instead, they must acquire the underlying needs and interests of those parties and seek to at least satisfy the basic goals of those participants, which can only be obtained through patient and strategically planned questioning. (Craver, 2003)

Readers will find this textbook on negotiations to be broadly accessible and very informative. The third edition has been substantially updated and revised to reflect current negotiations research. Thirteen chapters are presented in four parts. The first chapters focus on the basic elements of conflict and negotiation. Part Two examines the processes of communication, persuasion, and ethical judgment. Part Three explores external influences on negotiations,

Communication styles in negotiation are probably one of the most important skills or characteristics one will develop over a lifetime. From the point a human being begins to develop cognitive skills, the process of learning and understanding situations become more apparent. One will learn from a very young age the dynamics and characteristics of communication and its role in negotiation. To better understand the communication process, one must be able to recognize how they communicate, whether it is on an assertive, aggressive, passive, or passive-aggressive level of communication. The manner in which one conveys his/her message is critical, and the many methods in which they do it is

201211540 Title: The Diplomatic Aspects during Cold War Statement of the Problem: The historical event of Cold War was the time for the aspects of diplomacy and its role for the world order. I.Introduction Cold war is historical event to be described as the conflict between communist states and democratic states, as the Soviet Union led the Communist Bloc and United States led the “Free World” nations. It was after the Second World War when the Cold War began, the United States and Soviet Union, particularly Russia, former partners against Axis powers, started to distrusted each other and made efforts to spread their political and ideological ideologies in many states in the world. Each side used diplomacy as strategies or tactics for themselves and for their ideological plans, ranging from accusations