INTRODUCTION DiGi is a leading Malaysian mobile and Internet service provider. The company and brand are known for innovation and continue to challenge market norms in efforts to deliver what is relevant and easy to use for customers to enjoy the best deals in the market. DiGi is a primary mobile communications company providing a comprehensive range of affordable, convenient and easy to use wireless services to simplify and enrich the lives of its customers. They create value for their customers by selecting the most appropriate cutting edge technology so that users benefit from products and services that give them choice, convenience and control. DiGi.Com Berhad is recognised in the Main Market of Bursa Malaysia Securities Berhad and is …show more content…
However, the current organization chart has only 6 stages of hierarchy from the CEO to the Engineer. This will enable the company for fast decision making and the communication will more efficient with better reliability. Hence, today, the company are among the most competitive players in the industry. DiGi selected for a flat organisation in order to remain true to its core values of simplicity, innovation and best value. Digi’s reinvention has enabled the organisation to be more transparent and streamlined. All DiGi employees, from top management down to the receptionists, have the same kind of benefits, regardless of level or job title which shows that they are placed in the same flat working environment. It nurtures more open communications and innovative-thinking. There are no barriers for communication in this new organization chart where by all the employees will be operating in the same place with an open environment. They can always sit wherever they prefer in the office because there is no specific place assigned for each employee. They create a challenging and rewarding work environment for our people to excel to bring out the best in them and to stimulate a high performance culture. The DiGi Technology Operating Centre met the specifications of Green Building to motivate the employees through the hygiene factor. The new sustainable and energy efficient centre will incorporate eco design elements which will translate to significant lifecycle savings
The organizational structures within a company can be the determining factor if a business can run efficiently or run chaotically into ruin. The organizational structure is the different hierarchy’s and arrangement of authority, roles and duties in an organization. The Cheesecake factory has a very effective organizational structure which allows for its operations to run smoothly and enables the Cheesecake factory to be one of the highest earning restaurant chains. The structure contains three main levels. The first and highest level is the board of directors which contains 7 members, including the CEO David Overton and 6 directors. The next level of hierarchy called N-1 contains 7 levels including the CFO, President, Area Operations,
In Phase II we ensured external competitiveness by analyzing the external market survey data on total
The firm’s structure helps them to continue on the path of innovation and stay a leader in the industry.
The transformed organizational model is quite different and the operating process is quite different. Figure below gives us insight into why interconnecting the stovepipes is a better option. We redisplay the organization in 'link patterns' and we see a totally new perspective. By adding the horizontal ties we have transformed a simple hierarchy into an interconnected group. Recent research by psychologist Patrick Laughlin of the University of Illinois shows that groups outperform even the best individuals in decision making. Intelligence information is rarely clear or complete -- a key reason for having many perspectives and diverse experiences for cross-pollination and sense-making. (Organizational Hierarchy, page 1 para. 10)
Digicel is a mobile phone network provider operating in 33 markets across the Caribbean, Central America, and Oceania regions. The company is owned by the Irish billionaire Denis O'Brien, is incorporated in Bermuda, and based in Jamaica. It has about 13 million wireless users. (Rouse, 2006)
As a consultant, we would recommend to use the organizational chart to strengthen the company’s roles and communication. Doc Kalandry works under Frank Choy, however Kalandry goes over Choy’s head, informally reporting to Choy’s boss. To fix this power dynamic, if Bill Hunt is always going to listen to Kalandry and his opinion, maybe Doc Kalandry should be the Director of Engineering. It is obvious that the CEO will not get rid of the ‘living genius’ and Choy’s position in the company has been a revolving chair due to Kalandry reporting directly the CEO.
Fourth phase is coordination, the organization can accomplish growth with this phase is by utilizing the formal system to increase more prominent coordination through more proficient distribution of the corporate and nearby assets. A greater amount of staff parts are enlisted in this stage which will give more representatives to work and have better administration given to the clients. This will likewise help investment opportunities in global business sector. The last but not least is the fifth phase; collaboration. In this stage, development happens and initiative is more adaptable and behavioral. At this state, the quick “problem solving by cross-functional teams, reduction and reintegration of headquarters staff members, matrix types of structures with the right teams solving appropriate problems, conferences of key managers frequently held to solve significant problems, educational programs used for managerial training,
The company’s objective is to enable business and operational success through integrated world class solutions and development by utilizing the organizational restructure of the Engineering and R&D departments. Having a centralized organization with a decentralized engineering department makes meeting the company objective quite difficult. Also, if the company’s objective does not align with the department specific objectives Campbell Soup is setting their selves up for failure. Sales and Marketing are concerned with increasing market share and gaining profit, while the Plants are worried about operational performance, and Engineering is focused on individual parts of the system. In order to have a successful company
Companies go across borders in search of new market opportunities and in turn, have to focus on increased productivity as competition intensifies. Organization structure and job design are carefully selected by managers to ensure that work are coordinated well with less hurdles to achieve the established goals in the planning process (Wren, 2001). In the Autodesk’s Sales department, the structure is similar to a family tree where the Sales Managers coordinates the works of the Resellers and report to the Sales Director who is in-charge of the department.
* Market trends indicated that the market will move towards broadband, therefore MCI was a prime target for acquisition.
DiGi.Com Berhad (DiGi) is an economics holding company. The Company is primarily obliged in the article of mobile communication services and its thick products in Malaysia. DiGi’s subsidiaries are clocked in punched in in the stratification, help and requirement of telecommunications and dear services, and back forty holding, renting of premises and other familiar services.
Market position of DHL as well as its major competitor is in broad market with differentiated services.
Recently, Sawasdee Media completed official partnership contract with True Internet Corporation which is Thailand 's leading Internet provider. This agreement is considered to be a big step for the company because True Internet Corporation had overall 36% market share in the broadband market in Thailand and 66% share in Bangkok according to the Bangkok Post report. The contract creates a perfect opportunity that the firm can use to benefit the new project in the future.
Cleaner Production is the basic criteria for understanding eco-innovation, that includes everything from simple good housekeeping practices to the application of green technology. good housekeeping is particularly suitable for SMEs since the implementation of it relatively easily at low costs and the project offered a strategy that could be implemented to conserved energy & resources among SMEs that involved. For instance, PT. Hasura Mitra Gemilang (Hasura) , had the highest implementation rate.
DiGi provides Online Customer Service (OCS) during working hours. This is one way in which DiGi reaches out to Generation Y who is tech-savvy. Through this, it allows them to interact with the DiGi customer service staffs through D’Chat from 9am-12 midnight.