advent of social networking and other media has transformed the way citizens interact and how businesses market, promote, and distribute their products globally. The same can be said for mass collaboration efforts occurring through digital, online technology for the development of new and innovative systems, products, and ideas. Both social networking and mass collaboration bring new power and influence to individuals across borders and transform the nature of their relationships with global organizations
Hoang and IBID Press 3 c) Definition of conflict should be given. The possible solutions will depend on the cause(s) of conflict within the department. For instance: • • • • • • Poor communication channels lead to misunderstandings; look into improving communications within the department, e.g. regular team briefings. Lack of promotional opportunities; perhaps investigate the possibility of delegating responsibility to allow subordinates to gain valuable experiences.