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Disruptive Behavior in the Workplace

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Running head: INTERNAL FACTORS AND PERFORMANCE Department internal factors and their relationship to a business unit’s performance Organizational Behavior OM 8004 October 19, 2008 Table of Contents Abstract 3 Introduction 4 Background of Problem 4 Research Questions 7 Employee Groups 8 Disruptive Behaviors 9 Horizontal Violence 11 Implications 12 Recommendations 13 Conclusion 14 References 16 Abstract Companies are in business to make a profit and maintain market share. Obviously, healthcare institutions have the same goal. Hospitals, a part of the healthcare industry, like other companies, no longer just operate on a small scale. They are forced to perform globally. Patients, a …show more content…

To compound the problem, in a recent federal JCAHO audit the department was cited in several areas that must be rectified within the next 90 days. Overall, employee morale is at an all time low. This educator is willing to try anything to resolve these issues. Her aim is to have a strong and cohesive unit. She would love to have the unit employees become willing to operate as a functional team. The director of the department is aware of the problem and has given her support to Ms. Ewen in this matter. She has the authority to implement any program that will improve the performance deficiencies. However, any major changes will have to be approved by the Director, Chief Nursing Officer, and ultimately the President of the Hospital. Companies in the United States of America operate in a free market system. This allows for intense competition to occur between rivaling companies. Quite often major corporations maintain their competitive edge by lobbying for the government to enact barriers to entry into their segment of the market. If companies are forbidden to enter into desired market segments, then the ideals of a free market system will be derailed (Kaserman, Mayo, Blank, Kahai, 1999). Therefore, according to Boone (2008) in order to increase competition in markets it is necessary

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