preview

Effects of Miscommunication

Good Essays

It is impossible for an employee to make a mistake in his or her daily work. The current way we do our jobs is the best and it would be impossible to find a better and more efficient process. Unless you were born last night, those two statements would clearly be wrong. Mistakes and errors are a part of the daily life of most people in the world. Many consider errors as valuable learning experiences and remember not make them again. However, what happens when those errors and mistakes go unreported and uncorrected? The potential for a disastrous situation could compound with each error for an organization which relies on efficiency. In the following pages, I will discuss the direct link between company performance and its ability to …show more content…

It is also important to keep them informed on the current status of the company and industry where they work (Krames). Lastly, it is important to provide a good example. Managers and leaders provide the framework for all employees working under them. Many workers believe that if their manager is not doing something, than they don’t need to do it. This mind set causes a waterfall down the chain of command and could affect a whole organization. All of these concepts sound good fundamentally, but they should all be analyzed and applied correctly according to the real world situation. In today’s business world, there are many good examples of how the ideas and policies of preventative mistake management are applied. As a manager for the Bank of New York Mellon, I can speak on behalf of the company’s extensive training programs. At the Bank of New York Mellon, we strive to provide our employees training classes on their own departments as well as other departments to expand their knowledge across the company. We even go as far as to set a standard mandatory number of classes to each employee annually. With these policies, we not only reduce errors in our own areas, but we also reduce them in other departments when our employee’s realize how their work affects other areas. Even though we have excellent training methods, we still face errors each day. When you deal with other people’s money as we

Get Access