A leader is a person who sets direction and influences others to accomplish the goals (Borkowski, 2015). It is the responsibility of the supervisor to set the direction by helping and motivating staff members see what lies ahead and face those challenges. Emotional intelligence is one of the important trait that helps leaders to work with people effectively. “Emotional intelligence involves assessing one’s own feelings, as well as feelings of others, then using those assessments to guide personal thought and action” (Borkowski, 2015, p. 239).
Firstly, the nurse supervisor demonstrated a lack of emotional intelligence. After the incident that took place in the ICU, the nurse supervisor followed the correct procedures for documentation, verification, and investigation of the process. But the way she dealt with the novice nurse was inappropriate. It is the responsibility of the leader to listen to the employee concerns intently, understand them and give a constructive feedback (Borkowski, 2015). The nurse supervisor went to the nurse manager directly and informed that Lawanda was the only person responsible for the medication error. She would have communicated with Lawanda first, and would have known the entire situation correctly before notifying the manager and accusing her. Also, the nurse supervisor showed a lack of self-regulation of her emotions. She verbally attacked Lawanda by blaming her for negligence and murder before the investigation was completed. In addition to
Before I can start discussing the relationship between emotional intelligence and leadership, I must explain why the three sources used in the report are credible. First, all three sources are credible because each article was found using The University of Texas at Austin’s library databases. In other words, none of the articles were found using Google or another unreliable search engine. Second, all of the sources are published in educational or business journals. Due to this fact, all three journals increase in credibility. Furthermore, each article uses references from other sources to further support any findings and conclusions. Due to these three reasons, I have concluded that all sources used for this paper are credible.
What is emotional intelligence? What does it have to do with nursing? Why do we care? In this paper I will be discussing what emotional intelligence is, why it is so important, functions of its use in nursing practice, how it can be used in my own practice to lead, and lastly how my views on leadership have changed. Most importantly though I will be discussing the application of emotional intelligence and its parts to nursing. After reading this paper, there should be a clear understanding as to why emotional intelligence is so important in terms of being a leader and becoming a great nurse.
Batool, B. F. (2013) Emotional Intelligence and Effective Leadership. Journal of Business Studies Quarterly, 4(3), 84-94. (Note: Available in the Strayer Library)
Not only do effective leader need to possess emotional intelligence they must also be resonant leaders. Resonant leaders are described by Goleman, Boyatzis, and McKee (2008) as being attuned to people’s feeling and help to move themselves and the group into a positive direction. According to Kouzes and Posner (2007), true leaders “tap into people’s hearts and minds, not merely their hands and wallets” (p.174). An emotionally intelligent leader can make work more meaningful for their constituents by connecting with them on an emotional level which creates a more nurturing and supportive work environment. (Goleman, Boyatzis, & McKee, 2008). According to Dr. Deepak Chopra in his interview with Knowledge@Wharton, “people resonate to people who connect to them emotionally.”
Nurses are said to do the unthinkable and touch the untouchable (Canfield, Hansen, Mitchell-Autio, & Thieman, 2001). Why nurses can seem to do this remains a mystery yet investigated in peer reviewed literature. Professional nurses hold values to a high standard while performing their tasks. This is done by individuals who are astute in the language that may not always be expressed with words, the language of emotion. It is the nurse holding the hand of the troubled and simply listening to their need that places them in field that is spiritually unique (O 'Brien, 2014). The nurse offers the capacity to identify another’s emotions and encouraging the person, all the while continuing to manage the feeling and interactions with another (Beauvais, 2012). This ability is known as emotional intelligence and offers the nurse a capacity to assume successful leadership positions. Emotionally intelligent skill building for leadership is now a required competency and encompasses spiritually rich aspects of both nursing and leadership. This paper will discuss useful aspects of emotional intelligence in spiritually rich nursing leadership.
Leaders tend to be people who can motivate others to work together for better results. They tend to have 4 different kinds of intelligence: emotional intelligence, social intelligence, cultural intelligence, and technical intelligence. Emotional intelligence is the
Once you have completed the EI quiz, please copy and paste your score/result and answer the following questions for this assignment.
Understanding the dimensions of leadership that contribute to managing relationships effectively involves interpersonal relations and sensitivity to individualized needs of colleagues, team members, and the workforce in general. Emotional intelligence as a leadership competency is helpful in mitigating stress and resolving related conflict, which confounds experiences of motivation in the workplace. It is particularly relevant because of its correlation to relational leadership and the influence that it has on workers’ satisfaction. It is important for leaders to interact with an awareness of self and others in a manner that creates positive communication through appropriately modulated tones, allowing openness for exchanges, acknowledgment
Slide 9: the elements of Emotional Intelligence (EI) that leaders must be self-aware to increase leadership effective. Self-awareness in leadership means having humility and manage your emotions in the workplace. While self-regulate and know you value and as a leadership hold accountability for your emotions. To have effective leadership you must always motivate and empathizes with individuals around you. Great leadership can always put themselves in someone else position good or bad. Great leader with high EI are great communicator and good at managing change.
al, 2002; Petrides et al, 2003) it may now be possible to establish whether EI
A leader is more than just running a group; it is some one who impacts at least one other person’s life in a positive way. A leader is someone who can guide others into accomplishing some success and goals. Furthermore, empower others is essential in the ability to maintain positive leadership. A leader is caring, must be willing to adapt and share the values of others, while still preserving their own personal values and beliefs. One aspect of being a good leader is having strong self-awareness- described as knowing your own strengths and weaknesses. Emotional intelligence, another aspect of being a respectable leader, is knowing your inner emotional state and remaining in control of it. Emotional
Today, a relationship co-exist with emotional intelligence (EI) for effective leadership. Leadership can be described as having a social relation with personnel within an organization to support mission goals and purpose. “Emotional intelligence includes the ability to perceive, express emotions accurately and adaptively…” (as cited in Ramchunder & Martins, 2014). EI is a measurement of leaders to observant of others viewpoints as well your own judgments and beliefs. Key leadership capabilities involves emotions in working with individuals from standpoints, belief, judgment and outlook.
Overall, Emotional Intelligence and resonant leadership are very important concepts in the marketplace today. They are vital to the dynamics of an organization and are qualities that the modern leader must possess in order to foster change and inspire others towards the achievement of goals and objectives. It is through these two concepts that a leader is truly able to elicit team unity and foster an atmosphere of change within the organization.
Emotional intelligence is described as the ability for one to know and understand their own emotions as well as the emotions of others. However, understanding or knowing your emotional state is only half of the skill, one must be able to use the emotional information to guide them in there thinking and behavior towards others. As a leader we often don’t take the time to stop and recognize our current emotional state before acting on the situation. I believe this is due to the fact that our emotions and reactions are used so frequently that it becomes a natural habit, much like breathing. Everyone breathes with out ever having to think about it, but when you perform yoga you are asked to control your breathing to help relax your mind and body. Much like yoga, emotional intelligence requires one to first stop and recognize their current state, then based on the current situation, a leader must act effectively, but not in haste. Personally I think this is an area of my leadership that I need to work on. Within the last 6 months at my facility we hired a new CNO and during a meeting last month he did a little test on all of the leaders. He told us that an employee was hired to sit with an emotionally unstable patient all night to unsure nothing happened and that the patient didn’t leave. However during the night the employee fell asleep and patient got up out of bed and walked out of the hospital. Our CNO then asked how the group what type of disciplinary actions we
Leadership is a complex and diverse social science which possess influencing power and resultant outcomes. Leadership is essential to complement organizational systems by establishing and recognizing group goals and values integrated by individual styles and personalities of a group. Emotional intelligence also referred to as emotional quotient, is a concept which one is aware of their own emotions as well as accurately aware of other’s emotions resulting in emotional information guiding progressive behaviors. Organizational culture describes the atmosphere people work within. Leadership, emotional intelligence, and organizational culture are essential variables when they are all in sync with one another, making employees happy and providing organizations success. Cultural intelligence focuses on interactions governed by cultural concepts, not necessarily related to emotions, but are shared values and themes shaping cognitive processes.