Emotional Intelligence And The Nurse Supervisor

Batool, B. F. (2013) Emotional Intelligence and Effective Leadership. Journal of Business Studies Quarterly, 4(3), 84-94. (Note: Available in the Strayer Library)

Leaders tend to be people who can motivate others to work together for better results. They tend to have 4 different kinds of intelligence: emotional intelligence, social intelligence, cultural intelligence, and technical intelligence. Emotional intelligence is the

“Emotional Intelligences and Reflective Practice are Integral Components of Building a Therapeutic Relationship in Nursing”

Nurses are said to do the unthinkable and touch the untouchable (Canfield, Hansen, Mitchell-Autio, & Thieman, 2001). Why nurses can seem to do this remains a mystery yet investigated in peer reviewed literature. Professional nurses hold values to a high standard while performing their tasks. This is done by individuals who are astute in the language that may not always be expressed with words, the language of emotion. It is the nurse holding the hand of the troubled and simply listening to their need that places them in field that is spiritually unique (O 'Brien, 2014). The nurse offers the capacity to identify another’s emotions and encouraging the person, all the while continuing to manage the feeling and interactions with another (Beauvais, 2012). This ability is known as emotional intelligence and offers the nurse a capacity to assume successful leadership positions. Emotionally intelligent skill building for leadership is now a required competency and encompasses spiritually rich aspects of both nursing and leadership. This paper will discuss useful aspects of emotional intelligence in spiritually rich nursing leadership.

As part of this critical assignment, it is a requirement that I reflect on my own experience as a Leader where I have demonstrated a high level of emotional intelligence, as well use theories to demonstrate my learning’s.

Once you have completed the EI quiz, please copy and paste your score/result and answer the following questions for this assignment.

What is emotional intelligence? What does it have to do with nursing? Why do we care? In this paper I will be discussing what emotional intelligence is, why it is so important, functions of its use in nursing practice, how it can be used in my own practice to lead, and lastly how my views on leadership have changed. Most importantly though I will be discussing the application of emotional intelligence and its parts to nursing. After reading this paper, there should be a clear understanding as to why emotional intelligence is so important in terms of being a leader and becoming a great nurse.

Daniel Goleman describes the fact of being a good leader in "What Makes a Leader.? In order to become an effective leader, it is not necessary for only having high intelligence and specialization, but it is essential the ability of Emotional Intelligence. Emotional Intelligence consists five elements, self- awareness, self-regulation, motivation, empathy and social skill. A good leader has high Emotional Intelligence. A leader serving these elements can think about the feelings of others. From my notion, self-regulation and empathy are particularly lacking

Overall, Emotional Intelligence and resonant leadership are very important concepts in the marketplace today. They are vital to the dynamics of an organization and are qualities that the modern leader must possess in order to foster change and inspire others towards the achievement of goals and objectives. It is through these two concepts that a leader is truly able to elicit team unity and foster an atmosphere of change within the organization.

Slide 9: the elements of Emotional Intelligence (EI) that leaders must be self-aware to increase leadership effective. Self-awareness in leadership means having humility and manage your emotions in the workplace. While self-regulate and know you value and as a leadership hold accountability for your emotions. To have effective leadership you must always motivate and empathizes with individuals around you. Great leadership can always put themselves in someone else position good or bad. Great leader with high EI are great communicator and good at managing change.

al, 2002; Petrides et al, 2003) it may now be possible to establish whether EI

Emotional intelligence is an important characteristic in becoming a good leader. “Emotional intelligence is the ability to manage oneself and one's relationships in mature and constructive ways” (Kinicki & Kreitner, 2009, p.137).Being a good leader entails more than just being smart; leaders need to be able to connect to their employees emotionally and empathetically. Organizations today not only look for leaders with the skills, but leaders that can emotionally connect to employees to obtain the organization’s goal. “Leaders have always played a primordial emotional role. No doubt humankind’s original leaders-whether tribal chieftains or shamanesses-earned their place in large part because their leadership was

Leadership is a complex and diverse social science which possess influencing power and resultant outcomes. Leadership is essential to complement organizational systems by establishing and recognizing group goals and values integrated by individual styles and personalities of a group. Emotional intelligence also referred to as emotional quotient, is a concept which one is aware of their own emotions as well as accurately aware of other’s emotions resulting in emotional information guiding progressive behaviors. Organizational culture describes the atmosphere people work within. Leadership, emotional intelligence, and organizational culture are essential variables when they are all in sync with one another, making employees happy and providing organizations success. Cultural intelligence focuses on interactions governed by cultural concepts, not necessarily related to emotions, but are shared values and themes shaping cognitive processes.

Today, a relationship co-exist with emotional intelligence (EI) for effective leadership. Leadership can be described as having a social relation with personnel within an organization to support mission goals and purpose. “Emotional intelligence includes the ability to perceive, express emotions accurately and adaptively…” (as cited in Ramchunder & Martins, 2014). EI is a measurement of leaders to observant of others viewpoints as well your own judgments and beliefs. Key leadership capabilities involves emotions in working with individuals from standpoints, belief, judgment and outlook.

Emotional intelligence is described as the ability for one to know and understand their own emotions as well as the emotions of others. However, understanding or knowing your emotional state is only half of the skill, one must be able to use the emotional information to guide them in there thinking and behavior towards others. As a leader we often don’t take the time to stop and recognize our current emotional state before acting on the situation. I believe this is due to the fact that our emotions and reactions are used so frequently that it becomes a natural habit, much like breathing. Everyone breathes with out ever having to think about it, but when you perform yoga you are asked to control your breathing to help relax your mind and body. Much like yoga, emotional intelligence requires one to first stop and recognize their current state, then based on the current situation, a leader must act effectively, but not in haste. Personally I think this is an area of my leadership that I need to work on. Within the last 6 months at my facility we hired a new CNO and during a meeting last month he did a little test on all of the leaders. He told us that an employee was hired to sit with an emotionally unstable patient all night to unsure nothing happened and that the patient didn’t leave. However during the night the employee fell asleep and patient got up out of bed and walked out of the hospital. Our CNO then asked how the group what type of disciplinary actions we