of the supervisor to set the direction by helping and motivating staff members to see what lies ahead and face those challenges. Emotional intelligence is one of the important traits that helps leaders work with people effectively. “Emotional intelligence involves assessing one’s own feelings, as well as feelings of others, then using those assessments to guide personal thought and action” (Borkowski, 2015, p. 239). Firstly, the nurse supervisor demonstrated a lack of emotional intelligence. After
History Two psychologists, John Mayer and Peter Salovey, first introduced the concept of “emotional intelligence”, or EI, in a journal article in 1990 (Goleman, 2005). It was then popularized in 1995, with the book Emotional Intelligence: Why It Can Matter More Than IQ by Daniel Goleman. Goleman posited that EI is as important, if not more important, than IQ in terms of success in academics, business, and interpersonal relationships (2005). Although the phrase was new to English vernacular, the
Emotional intelligence, or EI, has begun to make head way in the nursing world in its tie to leadership. Nurses are people, so they experience emotion just like every other person. Their work is stressful and trying, it provokes emotion due to the environment and situations at hand. The ability to recognize one’s own emotions, along with those that present in others is an important skill (Morrison, 2008). Being able to recognize emotions makes it easier to manage our lives and our relationship with
Emotional Intelligence Emotions are the combinations of feelings such as joy, jealous, hatred, affinity, love, boldness, rigidity, and fear. Emotional Intelligence (EI) is a cognitive element. It concerns the aptitude to convey precise rational about our feelings and use to improve our thoughts. It is an ability to evaluate, comprehend and manage emotions both internally and externally. It exhibits socially acceptable behavior. Emotional intelligence is your proficiency to distinguish and comprehend
& Huston, 2015). Another popular term in leadership today is emotional intelligence. Emotional intelligence is an individual’s ability to self-reflect to understand one’s own emotional feelings and response (Grindel, 2016). Emotional intelligence also includes the ability to recognize the same in others and utilize that information to cultivate a relationship (Grindel, 2016). For this paper’s topic in particular, emotional intelligence can be used by leaders to motivate and recognize what causes
Emotional Intelligence and Leadership in Nursing To better understand the applications of emotional intelligence in nursing and leadership, it is important to identify the key components of emotional intelligence (EI). By examining Daniel Goleman’s book Working with Emotional Intelligence, this paper will examine EI’s function in nursing as it applies to various roles in leadership. Lastly, it will discuss ways in which EI can be used for personal and professional development. History of Emotional
growth and improvement as a nurse. I have been a nurse for over seven years, and there were situations where I made mistakes as a leader. One example was when I participated in negative gossip about a newly hired supervisor in our unit. As a pod leader and employee, I listened to and involved myself in the gossip instead of putting a stop to it. By doing so, I encouraged the ill-manner behavior to continue, further creating a bigger relationship gap between the supervisor and staff. Negative gossip
active and deep listening, we discover what will motivate them to reach realistic treatment goals. Maintaining a positive attitude is essential for this to work, and will further inspire patients to take responsibility for their treatment plan. For nurse leaders, only after listening to employees and striving to meet their needs can these leaders find ways to inspire them to follow. For example, a local hospital’s vision statement is to “provide exceptional customer service in a superior environment
and social skills interacting with colleagues and patients (REF). The authors reasoned that a reason for these difficulties may be that therapy students’ emotional intelligence is under-developed when these clinical placements commence. For the purpose of this study, the following hypothesis was proposed: Hypothesis 1: The emotional intelligence scores for 3rd year occupational therapy, physiotherapy and speech pathology students, before they commence full-time clinical placements that, will be lower
negative emotions to diagnose workplace status is a good way to better the working space. The emotional expression of the leader plays a vital role in the leader-follower interaction because the emotions of the leader influence the feelings, thoughts and actions of the followers (Nai-wen & Ta- Rui, 2014). The study of emotion in organizations has developed in recent years, it is foreseeable that emotional changes play an important role in the workplace. A further analysis on how negative emotions