Essay About A Good Job

Satisfied customers can be the best advocates, which is why customers’ needs should be satisfied every time.

In the modern world of business, it’s possible for a business to cater for both its best interest and that of the consumer conjointly. The best interests of most companies, for example those in the fast food industry, include maximizing profitability by increasing sales (Forschler, 2013). However, it’s possible for them to cater for the best interest of the consumers, such as increasing consumer satisfaction, only if they utilize state-of-the-art

Asking for feedback, good or bad and then act on that feedback to ensure things are enhanced for the customer.

This makes it an important skill to be able to see what they really mean. For example, if a customer is silent, it is important you recognize it and start to ask more sincere questions so that the customer opens up, and informs you what they want. The third and final secret to creating raving fans is learned from Andrew, the manager of a chain of gas stations. The secret is “discover what the customer wants – deliver plus one”. This means that it's important to always deliver, no matter what. Consistency is the key. The "plus one" part refers to slowly improving your service so that it’s easy to stay consistent. There's no point in trying to deliver a service that is too big to consistently be there. If you improve by one percent per week, it will make a huge difference after only a year. Customers will become a raving fan if they know they can come back and count on the same great service.

Customer satisfaction is the customer’s evaluation of a good or service in terms of whether it has met their needs and expectations (Vander Schee, 2016). The culture of the organization is to focus on delighting customers rather than on selling products (Lamb, Hair, & McDaniel, 2017). An example of a highly satisfied customer would be Nicole Snow, who owns a small business in Maine. One day she reached out to FedEx on social networks and asked for help in getting her supply chain set up. The team responded immediately and helped her solve the problem (“FedEx,” 2015). Here customer satisfaction is greatly shown the customers’ needs and expectations have been met by

In nowadays of web-based social networking, those numbers are certain to increment no less than ten times and as they do, the question emerges; how might you get more customers functioning for you, less against? An awesome place to begin is to focus on comprehension consumer loyalty and to do that, you should make a striking client encounter, one they can't hold up to delineate for others.

I would like to let all of my employees know that the ultimate goal of our business is customer satisfaction. The negative feedback in today’s world is more serious because of the social media where huge number of people could read the reviews. Back then, it got spread by word of mouth which didn’t have as huge impact as it can be today. The customer rating for Cancun Mexican Grill is three on Yelp.com. The poor customer service could lead customers to become dissatisfied with our restaurant. They may share their experience to others by writing reviews in a social media site or in person. If we provide great customer service, that will encourage them to write good reviews about our restaurant.

Customer feedback – obtaining customer feedback is essential to the company. Without keeping up to date with our customers, we cant be sure that we are meeting their expectations. We will send out surveys via emails and post. Also we will send out regular brochures updating our customers of any changes that may benefit/effect them. We will also call our major customer's regularly to see if there is anywhere we need to improve.

On April 1st, I spent the day job shadowing Mrs. Carmen Carroll at CEVA Logistics. I was the only student working with her that day, but it gave me a much more personal experience. CEVA is a company that contracts logistics and freight management solutions provider worldwide. I spent the day closely following Mrs. Carmen Carroll while she worked in her role in the company.

Customer loyalty is much harder to obtain that customer service satisfaction. The most important first step is to satisfy the customer by meeting their expectations. Customers only give a company one chance and if they aren’t satisfied they will not do business with that company again, as well as tell others of their experience. The next step would be to exceed the customer’s expectations. If a business goes above and beyond to assist the customer they begin to build loyalty. The next step is to truly surprise the customer. In order to dominate the marketplace the company must find a way to make them selves stand out with their product or service, accompanied with phenomenal customer service. Once this has been done customer satisfaction and loyalty will be gained. “Acquiring a new customer can cost four or five times more than keeping a current customer” (Bestmark, 2013). So it’s essential to keep the current customer’s happy and coming back for more.

Today’s organizations fail to realize the value of their customers when it comes to the success of their business. Without customer loyalty the success of your business will always be uncertain. Organizations must sensitively tailor the designs of a successful firm to the particular challenges of understanding, attracting, and keeping valuable customers. “Having satisfied customers just aren’t good enough”. Kenneth Blanchard and Sheldon Bowles, co-authors of Raving Fans, believe this concept is needed to have a successful business. I agree with this concept of customers being the focal point of any business. I would want more than just a satisfied customer; I want a “Raving Fan”.

A career I would be interested in pursuing is being a park ranger. This job interests me because I love spending time outdoors and with people. It also is an interest of mine to keep our wonderful parks and woodland environments safe and to have them still be around for many more generations to come.

"Work" is a positive thing for many people. To some people, it may be described as a place to escape from the kids, or even a time consumption thing for a single or retired person, but most importantly it is what we do in order to provide for our families and ourselves. Work is something that we all will experience at one time or another during our lives.

Work can cause many issues with oneself and society. There can be a inner struggle in someone if they don’t like their job. Society can cause the discussion of jobs to become a controversial topic. In the poems “Lady In The Pink Mustang” by Louise Erdrich, “The Restaurant Business” by James Tate, and “So Mexicans Are Taking Jobs From Americans” by Jimmy Santiago Baca, the authors use divisions and conflicts to make readers see a bigger picture.

For the last 10 weeks, practitioner-scholars, including myself, I have embarked on a journey to clarify and relate our passions and interests to psychological practices and skills. As stated in previous assignments, my passion, for counseling, stems from living in a community where seeking counseling was not looked upon positively. The motto was, “keep your personal conflict between yourself and family.”