The two key learning points that I found personally meaningful in this class were managing conflict and mindful listening. I feel that both of this points are very important in having good interpersonal communication skills and it is imperative for anyone to work on these skills to help have better relationships with people.
First, mindful listening is important in communication just hearing what someone says is not enough we need to listen to who were are communicating with and give them our full attention. “To listen well, we rely on our ears, minds, and hearts” (Wood, 2016, p. 163). I have a problem with selective listening and I have worked on this to become a better listener throughout class with my family.
Secondly, I feel that managing conflict correctly is very important. Especially in our relationships with people that we care about the most. Sometimes life gets in our way and we don’t realize how much conflict can be caused when we don’t communicate correctly with each other. “Conflict involves tensions between goals, preferences, and decisions that we feel that we need to reconcile” (Wood, 2016, p.
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I have learned that I need to be more responsive to my family and I have become a better listener but there is always room for more improvement. I will not have my children with me forever so I need to do it right the first time because they are going to learn to communicate with other people from me and my husband first. I also realized that life is too short to have conflict in my life and that I need to forgive and forget things sometimes and that if I use better interpersonal communication skills then maybe those conflicts wouldn’t have happened in the first place. “Communication is the heart of personal relationships” (Wood, 2016, p. 362). I am truly grateful for all the information that I learned this term because my communication skills will only get better from
Chapter eleven presented several skills that can be used to start, build, and maintain interpersonal relationships with people from our daily, professional, and personal lives. I thought that all of the listed skills could be very useful and helpful in an interpersonal relationships but felt that there were a few that aren't really necessary when communicating. In my opinion, social decentering, providing support, and listening actively in order to respond effectively strike me as the most important relationship strategies. I believe that the most valuable skill to have is social decentering because it gives you a better understanding of how others will feel and think. This skill is needed to appropriately adjust you're behavior so that you can effectively communicate with others based on you're knowledge of that specific person. This will allow you to predict that person's behavior and reaction to certain situations.
Conflict cannot be eliminated from the workplace therefore learning appropriate conflict-handling skills is important. It is imperative nurses learn how to effectively handle conflict in the work environment (Morrison, 2008). According to the Conflict Resolution Questionnaire Analysis, my style of conflict resolution is Collaborating. I believe that working together will get better results than working alone, a win/win situation. I can express assertiveness, cooperation and welcome differences of opinions. I will listen to the opinion of others and will give you mine as well.
If you accept yourself as you are, you will be more likely to accept others as they are. If you can admit and forgive yourself for mistakes, you will be more likely to allow others to make mistakes and to forgive them as well.”(Sole, K. 2011 Making connections: Understanding interpersonal communication. San Diego, CA: Bridgepoint Education, Inc. (https://content.ashford.edu). The next thing that we can do is practice our skills.” Finally, to improve your intrapersonal communication, you must practice the communication skills you have learned in this course. Participating fully in the course discussions, completing the exercises and activities in this text, and employing the tools you have acquired can help you take your communication skills to the next level.”(Sole, K. 2011).Making connections: Understanding interpersonal communication. San Diego, CA: Bridgepoint Education, Inc. (https://content.ashford.edu). If I apply this skills that I have learn in these chapters to my everyday life, and try to get my fiancé to apply theses skills we both will improve our communication skills with each other and other.
Communication isn’t just about talking. There are so many different elements to communicating in society. How a person gestures, the tone in an individual’s voice, an expression on a person’s face, how a person listens is all a part of communicating. As we all know, in order to communicate with one another we must be able to listen. I think in society people think that communication is all about speaking but in reality it is just a little piece to a bigger picture. In today’s society, listening seems to be a skill that is being neglected. Even though it is basically the first communication skill that we are exposed to, we have pushed it aside and chose speaking to dominate our lives. Researchers have discovered that fetuses can process incoming sounds during the last trimester of pregnancy, and that by 12 months children have learned sounds of and rules of their native language(Worthington, 3). This shows that children’s abilities to speak, read, write and reason are influenced highly by how well they are taught to listen. As parents we can all be teachers to our children so that they can grow up to be well-rounded communicators.
Talking and listening are essential life skills. The ability to talk in order to communicate and exchange ideas and information, to negotiate with others, to express feelings and emotions, allows human beings to function well in the world and to be full and active members of society. Communication, to be effective, requires the ability to listen, to understand and to make sense of what is heard. On the personal level, when we listen, we give attention to the other person in such a way as to allow them to feel heard, understood and therefore respected. In that way, listening is more than
Effective interpersonal relations course has taught me several different tools I can use towards building better relationships with my co-workers and supervisors. I have made efforts of becoming a more effective listener in order to improve my communications skills. Previously I did not really like listening to some of the other co-workers I had but have had a more open mind and even taking criticism and in doing so I have built better relations with some of them.
The goal of college professors is to prepare students for life after college. Teachers commonly rely on presentations to teach students communication skills, but that is not enough because it only teaches an individual to speak in front of a group. Interpersonal skills are a required skill set to have an effective conversation with another individual, which makes interpersonal skills extremely important in the Business community. Interpersonal skills are important in the business community because an individual must be able to communicate effectively with their colleagues, and the ability to actively listen to clients. Teachers fail to teach interpersonal skills because it is taught by doing, not seeing. The only way students are able to
I believe that I have learned a lot new things in this class. The book Interpersonal communication is divided into three main sections. Chapters range from 1 -4,5-8,9-12. The first four chapter are the basic underlying information on interpersonal communication. In these chapter, it talk about yourself and communicating with others. "Next, it tells us how we should listen, understand, and use interpreting in conversation with others"( Beebe, S. A., Beebe, S. J., & Redmond, M. V pg-119). Also, the different types of things we should pay attention to like gestures and body language. We should learn to put yourself in other people's shoes in conversations. Chapters 5 to 8 are on communication skills. This section tells us about skills that are
Family and friends are an extremely important part of our lives, to maintain good communication with them you need to be a good listener. My wife and I attempt to be effective listeners, but it is tremendously difficult with all the noise and distractions we face. I know for myself, it is essential to stay in the moment, hence, not let my mind wander.
The ability to listen well is an important tool for understanding others. Sadly, very few people know how to listen well. In fact, most people can think of only one or two good listeners in their lives. Listening is not simply agreeing - it is much more. Good listeners are able to better understand and respond to others, complete assignments accurately, settle disagreements before they escalate, and establish rapport with difficult people.
In conflict we often make the mistake of using our power to focus on the relationship or on the issue/ outcome we desire. The result is that we often attain one at the expense of the other. Our power may enable us to achieve our goal but damage or destroy the relationship. Alternatively, we may sustain the relationship at the expense of our needs or desired outcome. The ideal may be maintaining a healthy relationship while at the same time achieving our goal, but this requires a subtle and complex use of different kinds of power or perhaps not using the power at our disposal. This requires wisdom, self control and self discipline as well as skilled interpersonal behavior.
Although I am not a management major or a minor here at Bentley University, when picking classes, Interpersonal Relations seemed like a good use of an elective course. Originally going into the course I had some knowledge of emotional intelligence and effective business communication. Nonetheless, I knew my personal communication skills were on a less adequate level than they should be, and thought a course would help me understand myself and others better. Now that I have spent the semester learning and analyzing these skills, I feel I have accomplished my goals on learning more about interpersonal relations on a deeper level.
Listening is an important form of communication. Unfortunately, many people who do not know how to listen believe they can listen well. They often say "I have been doing this all of my life of course I can listen". Listening is not inherited, or a personality trait, it is a skill that must be worked on and practiced.
“From negotiating for a promotion to resolving a conflict with a spouse, good communication skills can greatly improve life, while weak communication skills can make everyday interactions frustrating and tense. Interpersonal communication encompasses a number of communication styles; there
Most of the skills we discussed in this course I would say I already knew about, so much of this was reinforcing what I already knew along with adding a few more terms to describe some of the communication process. I think the most important thing that was reinforced was the role that listening plays in all communication, whether professional or personal. In the workplace, if you listen and pay attention to what your employer likes, you might be able to get a promotion or something similar by doing whatever it is he/she likes. Listening in the workplace can also be used to help maintain a good work environment; if you know that someone is having some kind of conflict, you can help to remedy that conflict and restore a good work environment. Where this is most important (I would say) is in personal relationships. Being able to not only talk but listen to the other person in the relationship is key to any healthy relationship going smoothly and keeping both people in the relationship happy. Listening comes into play in some less dire situations also: similar to doing what your employer likes, if you listen to the other person in the relationship when they talk about something that they like, you will know what it is that they like and will be able to do/get whatever that may be. Where communication is most important in relationships is in disagreements; if two people are able to get through a disagreement in a way that satisfies both people and minimizes hostility, it shows both maturity and good communication skills.