Ethical Issues in Marketing Field of Australia
Introduction: Ethics is the principle of differentiating between right and wrong. In business and marketing process, a number of ethical issues are involved that may have a positive or negative impact on the company. The term Ethical marketing is not only a marketing strategy but also a philosophy. It encourages a company representative to be honest, fair, and responsible in all advertising. It also includes communication skill, leadership skill, teamwork and strong interpersonal skill which keeps a man away from any illegal or bad things.
Ethical Dilemma: Demand generation and demand fulfillment are two main business perspectives. To fulfill a demand generated in the market, operation,
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Red ocean strategy involves fighting among the companies within a particular parameter like price, quality, quality etc. But in blue ocean strategy, the marketplace is considered as full of opportunities that are unique, not contradictory with each other. Carrigan and Attalla in 2011 have also mentioned the corporate social responsibility as an ethical business factor. Protscha and Solga in 2013 has mentioned that in Australia 35% ethical dilemmas are raised from corruption, 20% from cultural differences, 12% from pricing practices, 10% from unethical gift or sample as commission, 4% from technology and politics, 2.5% from Tax and theft. Here in this essay, two different companies of Australia will be represented. (Protsch and Solga, 2005)
Burger King (Food Industry): Burger King is one of the famous Burger Company of Australia. The company is simple producing fast food or junk food but the issues like animal welfare, nutrition; fat, Islamic relations, etc are the main ethical issues of the company. Junk foods are tasty but they are changing the food habit which is harmful for heart. In case of cigarette, it is mentioned in the body of the packet that, smoking is injurious for health, but in case of such junk food, still now there is no advertising that mentions the negative sides of eating too much of Junk food. In 1996, When the Australian Commonwealth Government was diminished, Advertising Standards Council in 1996, the
Let us come to general meaning of ethics. It is much dependent on individual’s inner voice, individual’s conduct of what is great or awful and senses make use of right or off-base. Presently apply this as business definition, the ultimate goal of the company is to make profits and there can be either positive or negative Impact by the company on operation of business. Simply business ethics is the behavior of the business in accordance with the society or community [1].
In the business world companies will run into times that they have to make decision based on ethics. This outcome may not be illegal, but unethical, which is just as important when running a business. Business Ethics is the concept of distinguishing between right and wrong and then making the right choice. The right choice may not always be the easiest or best alternative for the organization financially, but it is the greatest option for the company and its shareholders overall. The idea of business ethics is important to create trust between consumers, the community, and others involved with a given organization.
Ethics is generally defined as “the standard of behavior by which conduct is judged”. In other words, individuals execute actions in different ways based on their ethical beliefs which are obtained by their personal moral principles. While we usually associate this notion to people, it can also be used for businesses. The latter can judged by potential customers, other firms, and many other different actors. Marketing plays an essential role in communicating and building judgements regarding a particular company. It generally showcases a company’s beliefs and values. It upholds them to their social responsibilities.
Business Ethics is a set of moral principles applied in the commercial world. Business ethics provide guidelines for acceptable behavior by organizations in both their strategy formulation and day-to-day operations. An ethical approach is becoming necessary both for corporate success and a positive corporate image. Following pressure from
Ethics are the principles and values an individual uses to govern his activities and decisions. In an organization, a code of Ethics is a set of principles that guides the organization in its programs, policies and decisions for the business. The ethical philosophy that is used by an organization to conduct business can affect the reputation, productivity and bottom line of the business (1).
Ethics is defined as what is right and what is wrong. Every business should behave ethically. The moral principles that guide the way a business behaves are business Ethics. Ethics are moral guidelines to people or to an organisation which govern good behaviour. So behaving ethically is doing what is morally right. Doing an ethical business may always be not profitable but it will be more beneficial to company and the people involved in company as well as the people who are getting influenced by the company. If a company is acting ethically then it is trying to differentiate between right and wrong and then chose the right decision for everyone. It is very easy it identify any unethical
Identify 4 national and local government legislation and regulations and accurately describe in term of social and ethical implications and obligations for marketing activities.
Ethical principles are essential for the proper and fair conduct of business around the world. In principal, ethical principles can and should dominate any and all decision making, regardless if it occurs during a business transaction. Without ethics, it would be impossible to conduct business and establish the trust necessary between consumers and business entities.
Marketing Ethics are the basic principles and values that govern the business practices of those engaged in promoting products or services to consumers. These are a set of criterion by which moral principles are considered within the marketing profession and execution of an advertising campaign for a business and/or organization.
The importance of ethics in marketing is growing. Recognition and respect for ethics, covering a wide range of issues can be used as USP (unique selling point) for a company. Each society will have it own unwritten code of behavior. However view of matter will change over time. Due to this societal marketing concept has emerged which requires that marketer adhere to socially responsible and ethical practices in the marketing of their goods and products. Below is the definition of ethics.
Businesses have been relatively passive in investigate their in marketing ethics and are still operating according to traditional business models and process that do not reflect consumer interests and ethical implications of their activity often continue afterthought and are yet to be thoroughly incorporated into management decision-making. The contingency framework can accelerate this pre-emptive approach to ethical decision-making. To embed ethics into firms planning and strategy formulation process , marketers should learn from consumers ethical evaluation of their marketing techniques (Smith and Cooper-Martin 1997). An “ethical execution of the marketing program. In addition to financial , market, and competitive objectives, marketers should include consumer concerns and ethical integrity as important criteria for management decision making . Furthermore, ethics must be matched throughout the marketing planning process from product development, market selection , advertising and promotion execution.
To resolve the stalemate, ethics plays a major role of harmonizing and reconciling the conflicting interests. In international marketing, ethics are necessary particular when a company is dealing with multiple conflicting legal and cultural expectation compliance. Even so, question arises on whether the company will obey the laws of it home or the less stringent law of the country in which it does business.
In simple layman’s term, ethics is a concept of what is wrong and right. For marketers, ethics is the working place refer to rules (standards, principles) governing the conduct of organizational members and the consequences of marketing decision (Peterson & Farrell, 2005). Ethic is defined as Philosophical principle that serve as operational guidelines for both individuals and organizations concerning what is right and wrong.
Not done in accordance with ethics and if the marketing management is unable to meet
Process-orientated framework, analyzing ethical problems in terms of the categories used by marketing specialists; Research, price, promotion, placement Specific issues in marketing ethics: