Executive Summary: Kai Technology Essay

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Executive Summary

Kai Technology is dedicated to providing our clients with the highest quality IT services in a cost-effective and timely manner. We recognize the importance of finding the right solution that meets the unique needs of your business. We build solutions that will help solve your problems, improve your bottom line and give you a true ROI.

KAI Technology will provide the following services under this agreement:

• Network Maintenance Services
• Network Documentation
• Scheduled Onsite Support Services
• Service Call

Network Maintenance Services - We take responsibility in providing the most secure and stable IT environment for your specific business needs. Network Maintenance Services is defined as providing
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The Network Documentation will also include login and password information, Network Protocols, data backup processes, Vender information, and Administrative information along with business continuity plan disaster recovery plan if client has one in place.

Scheduled Onsite Support Services – Scheduled Onsite Support Services focus on a proactive approach to IT. Kai Technology views this relationship as a partnership. Non-urgent issues can be compiled and consolidated for the onsite engineer to resolve during his scheduled visit. Once onsite, our engineers can also perform hardware upgrades, install and configure software, supply desktop support to your users, give training, etc. Clients can choose to have Kai Technology perform

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