Two Fat Indian Restaurant 166 Wellington Parade, East Melbourne Phone: 0394191866 E-mail: twofatindian@twofatindians.net.au Two Fat Indian Table of content Executive summary………………………3 Introduction…………………………………3 purpose………………………………..3 scope……………………………………3 Methodology………………………..3 Situational Analysis……………………..4 Marketing Analysis………………4 Marketing Strategies…………….4 Company Summary…………………….4 Product Overview………………….5 Environmental Analysis…………5 Customer Analysis………………...5 Competitior Analysis……………..5 SWOT Analysis………………………5 Executive Summary Two Fat Indian restaurant was established by Khushwant Singh in may 2006. He did partnership with his brother to make his business running well. They both grew up in Australia with …show more content…
They provide a level of service that the customer expect from any of the restaurant. The staff of this restaurant is well educated and highly trained. All the staff know that how to behave with the customers according to their behaviour. They offer a complete range of service. Nowadays everyone become health conscious. People well knew that what is good and is bad for their health. Restaurant provide fresh food, clean environment, and neat and clean …show more content…
Customer analysis Different age of people like teenagers, old age people, newly married couples, Childs, middle age people like to come here because of the good environment, batter service and reasonable prices of food. Childs like soft drinks and dessert’s, while old age people like wine and on trays, and the other age group like teenagers and middle aged like every type of food. Also they play background music in very good manners, which helps to make everyone feel good. According to the survey the competition in the market increases, they try something new to fulfil the needs and wants of the customers. competitor analysis Due to increase in the number of resturantant in the same market increase the competition day by day. In opposite of this restaurant there is another restaurant named Gajju resturantant who gave them taught competition so they have to increase the quality of food and service as well to maintain the repo of the restaurant. Inside area of the restaurant is well maintained and there is carpet on the floor and tables are properly manageable with the catlearley and wine glass on the table which interact more customer than their competitor. SWOT
Fast food service with excellent customer service with a smile. The idea is to be welcoming to customers of all ages and especially to children.
The restaurants setting is aesthetically pleasing and uniquely from other traditional fast-food restaurants. The restaurants’ food preparation area was equipped with stoves and grills, pots and pans, cutting knives, wire whisks, walk-in refrigerator and other kitchen utensils. Besides, the company support systems and functions include distribution centers, quality assurance department, training and risk management department, accounting and finance, internal team of real estate managers, administrative and general management. All of these let the company to maintain the daily operation and run the business
“Top quality, always fresh products, value, great service and community leadership has allowed it to grow into the largest quick service restaurant
When I first walk into the restaurant, Im alway immeditaly greeted by a smiling hostess. Typically on a week day, the wait time is normally very short and youre almosy guaranteed a seat right after arriving. However on a weekend the wait time can be a bit longer, such as fifteen to twenty minutrs, but outdoor seating is provided so you dont have to stand and wait. When you are finally seated, a friendly waiter is always ready to happily serve you with a smile. The employees are always on top of giving out refills for drinks and they provide customers with all you can eat peanuts and encourage you to just toss the shells on the floor when youre done. When receiveing your meal, the waiters always make sure that everything looks good before leaving you to dig in. I have never recieved unacceptabke service even when the restaurant is at its
Even though they don’t accept credit, they have an ATM machine to get cash. After the burger is cocked, you have to serve your self with the topping for the burger. They have all kind of vegetables such as Tomato, lettuce and onion. Also, they have so many sauces such as ketchup, mayo and ranch sauce. The don’t have service. Thus, you don’t have to tip the service after finishing. In general, the restaurant idea is pretty new and clever. I have never been to restaurant like this. In addition, the restaurant is very clean and looks perfect to give people a great expression. The floor is very clean. The chairs look pretty good as well as the tables. Apparently, the food is 100 percent clean because the chief cook the food in front of people. Thus, there is no doubt how clean is the food.
To this end the main objective of this research is to know the general performance stands of this restaurant with keen concern on the numerous variables that revolves around the profitability of the restaurant. The most important purpose of the study is to explicitly understand the general perception of the performance of the Remington’s restaurant, to put to light the real gist of understanding the research methodology that has been used by Remington’s restaurant, and lastly to know the overall satisfaction that various customers derive from the experience they get from this restaurant. The research study therefore focuses on the four distinct sets of variables: the research selection criteria, the invaluable perception on the performance criteria, the demographic indicators on the host and lastly, the invariable satisfaction criteria.
We provide best quality customer service to all the customers in order to maintain the good reputation in the marker. We provide all the safety procedures to our staff and provide the basic knowledge about OH&S. We provide work experience and knowledge. We are very successful in our business because we have efficient staff and they all are very hard working and dedicated to their job. Values & mission of my restaurant
So what is the most important thing in a restaurant? You’d think it would be food. In a talk given by Thomas Keller, a restaurant owner, about what excellent food does to a restaurant, Mr. Keller talks a lot about the quality of food, and a customers experience. The experience that one has in a restaurant is something that should be completely about the consumer. If the consumer does not have a good experience at a restaurant, there is a good chance that he or she will not come back. The quality of the food at a restaurant can depend a lot on the quality of ingredients. It’s important to always have the
Nevertheless, the majority of customers are very satisfied with the amount of serving along with the quality of their meal as well as the price paid. The strategy of being a low priced high value added has seen problems due to lack of customers which is affecting the bottom line drastically. This inevitable circumstance has put a hold on operations and started an investigation upon various neighboring competitors and their own strategies.
•They are the most famous and one of the few outlets available in area and footfalls are generally heavy due to these•The places are usually visited very frequently by local people, students, etcPromotion•The joints rely on word of mouth publicity•There is no promotion done through ads for these joints. The promotion at maximum is limited to local newspaperSUGGESTIONS•McDonalds could increase the number of items served on its menu. Currently there are only 6 vegetarian and 6 non-vegetarian items served on the menu. It is also evident from the survey that many people feel that the variety of menu available is average and could be improved. Some of the customers prefer something new every time they visit. These potential customers could be targeted by increasing the number of items in the menu.
The cost factor is one of the major concerns for Benihana’s growth. Each new unit costs $300,000. In order to reduce the startup cost, Benihana must find revisit its operating model and re-evaluate what is the most important to the customers. Looking back at exhibit 4, majority of respondents valued quality and taste of the food, service and preparation of food. These are the qualities that truly separate Benihana from other restaurants. Changing Benihana’s staffing model, including training, and the use of materials and labor from Japan, will most certainly minimize new unit cost.
In order to achieve these strategies company undertakes a 5 P’s integrated approach to people, products, place, price and promotion. Company relies on its ability to continue to innovate and reinvesting in the restaurants to develop them according to system plans for world-wide growth, being consistent in providing excellent customer service and clean and friendly environment which enriches customers experience and create an overall difference that balances profitability with value.
The research will examine aspect of fine dining industry in Singapore. I will be assessing the competitive strategy of western fine dining restaurant in term of retaining existence customer and attracting new one. In order to identify retaining successful customer I will undertake survey in term of customer satisfaction and willing to pay. I will also interview restaurant’s managers who handle strategy and execution in order to develop attracting new customer. Last I will conclude with a good strategy would help a restaurant
Punjabi Junction considers importance on developing a menu which customers want. Market research establishes exactly what this is. However, customer’s requirements change over time. What is fashionable and attractive today may be rejected tomorrow. Marketing continuously monitors customers' preferences. In order to meet these changes, Punjabi Junction will introduced new products and phased out old ones, and will continue to do so. Punjabi Junction will provide excellent service to their customers. Our restaurant
The paper presents an analysis of the different factors influencing the restaurant industry and how these factors increase or decrease the demand for such services. The hypothesis that will be examined is that the performance of restaurants is mostly based on the type of food chosen by customers when they decide to go out for dinner, lunch, breakfast, or simply for a snack. What type of food refers mainly the nationality or concept of the food, (traditional American, Italian, Indian, Latin, or from any other type of culture). This factor is important because when customers go out to for dinner; they decide what to eat before deciding where to eat. That is why this factor is considerably important according to the hypothesis.