Executive Summary Social Networking

1483 Words6 Pages
Executive Summary

To: Anne Teehan

From: Leigh Clayton

Date: November 4, 2008

Subject: The Benefits of Social Networking

We are at a time when customer satisfaction is at an all time low, yet it is becoming a more and more difficult to talk to a human for customer service. Many businesses have lost the personal and trust-filled relationship that is so desired by their clients. In order to maintain and grow a loyal customer base, a company can now achieve those real human connections by means of social networking. Individuals from all areas of the company are readily available to meet the diverse needs of its customers, future employees and each other. Social Networking is at the top of today’s technology and is being
…show more content…
They need to develop strategic networking skills and practices to excel. It is the most important tool for intelligence gathering. In a business setting, such as conferences, meetings, and outings, people need to find the latest information on resources, trends and best practices. It is a critical strategy for business development. Employees can create a network of profiles and connect with one another.

Enabling connections among employees, the company could easily establish virtual teams, bring new employees up to speed, improve collaboration and increase retention among people who hadn’t felt a strong sense of belonging.[iv] Social Networking is a method for personal retention because it creates feelings of inclusion and helps people from diverse backgrounds feel listened to and valued. Building up a network of diverse people is very helpful for any business. Contacts with different clusters or groups would help your possibility of greater opportunities. A closed group of contacts will not allow you this kind of exposure. Networking can help you with your contact list. This would then help you to expand your sales and social base. [v] It remains the primary technique that people use to find jobs, change careers or land on their feet after a layoff, merger, or reorganization.[vi]

Through the company’s social network you
Open Document