Human Resource Management in Hospitality Industry Final Exam Paper Exploring the corporate culture of Emirates Airline’s HR department, how their unique management style helps enforce the Vision and Mission of the Emirates group. Agnes Ndukwu June 19th, 2013 Dr. Michael L. McManus Emirates Airline Started business in 1985 with two aircrafts and a handful of enthusiastic people, however they grow at a phenomenal rate. The airline is now the fastest growing airline in the world, flying to over 125 destinations across 6 continents. Also it is the largest airline in the Middle East operating over 3,000 flights per week, from its hub (Dubai), and operates four of the ten longest nonstop commercial flights. In order to achieve …show more content…
2. The Remuneration & Planning department; remuneration and planning team ensure that the Group has practices that will enables the company attract and retain a high caliber workforce, across all locations. Therefore they focus on developing compensation, benefits and people policies for Emirates, and its associated companies, both in Dubai and the outstations, through detailed research and critical analysis. The main focus is to ensure Emirates remains competitive within the specific local market it operates in order to attract and retain the right talent. The team also keeps up-to-date with applicable legislative requirements, as well as industry wide standards, best practices and the changing needs of the business. 3. The Employee Services department; this section is made up of HR Administration, Visa Services, Recruitment Administration and HR Systems. All front-end services are delivered through the Employee Service Centre. The Recruitment Administration unit handles the entire joining formalities of the selected candidate and is linked to the recruitment department. 4. The Business Support department; the Human Resource Business Support teams ensure effective employee relations through professional compliance with policies and procedures, while the HR unit provides pro-active support to business units on a range of strategic and tactical HR matters. Closely integrated with
The role of a Human Resource department is ever changing in today’s volatile business environment. Over the years HR have become strong strategic partners within an organization by providing functions such as recruitment,
A corporation’s human resources branch is the joining between its individuals and every unit beneath its top. On the outside, an “HR division look as if there is to do little more than hold on to organizations records. In employing and hiring HR administrators are also working more with the “recruiting and hiring departments in their offices to help them make better decisions.” The reason for this is very easy to understand, HR executive has a tendency to have countless people skills,” which comes accessible because a job meeting is all about reading people.” (https://cenidianblog.wordpress.com)
The function of the Human Resources department is to ensure that company policies are current as well as properly distributed to the workforce. Additionally they are tasked with recruiting, interviewing, and hiring employees.
Where the HR function is large, there would typically be a HR Director within the structure that works with the other top level executives to analyse the organisation in order to determine and plan its staffing needs to achieve the long term goal and strategic aims. It is at this level where other options should be explored to determine the actual need to recruit as there may be other options for the organisation such as job redesign. The area of staffing falls within the HR function where the recruitment and selection of human resources for the organisation is carried out. On selection, Recruitment advisors are involved in developing and administering methods that enable managers to decide lawfully which candidates to select and which to reject for the given jobs.
The role of a Human Resource department is ever changing in today’s volatile business environment. Over the years HR have become strong strategic partners within an
WestJet Airline (WestJet) is one of the five most successful international airlines in the world with the high performance and the market share. The reason behind the success is the unique and powerful organizational culture. Employees, as the representative of an organization, is also part of the product which helps to constitute the image or the brand of the organization (Kusluvan, Kusluvan, Ilhan, & Buyruk, 2010, p172). As a matter of fact, how to manage employees is the key point to operational success and the management of employees various among organizations which formed the specific culture. This paper will discuss the organizational culture as well as the effective HR practice at WestJet in order to find out the connections
Human resources and the services they provide can be seen as the crucial link between staff and the achieving the business goals and objectives.
Emirates also create a global competitive advantage when they recruit 52,000 people from 162 different countries which make them seen as global company that operates in Dubai. This move helps them to show that they are the company with multinationals values and operated worldwide instead of focusing on routes in the Middle East. In addition, Emirates also employs multi-national crew to cater with the expansion of new destinations and demands of its passengers which covers more than 142 destinations in 80 countries.
Facts about Emirates Airline: 1st founded in 1985, and started its operation on 25-10-1985, 2nd Largest Airline in Middle East, 3rd It operates 3300 flights per week with 66725 Employees, 4th in 2017 Emirates mark esteem grows 17% to achieve US$7.7 billion, 5th Emirates aim to have over 320 aircraft by 2018.
The role of the human resources (HR) department can play a significant role in the success and achievements of an organization. The department, which has evolved from the
One of the world’s top best airlines, Emirates is the largest as it is in middle
Human Resource department always has a challenge that is to ensure employees are motivated and committed to the organization with honesty. Human Resource department can act as a service provider for the employee and treat employees the same way organization would like them to treat their customers.HR conducts cultural events and dj nights for employees to bond.
It has announced that 2011-2012 was a 24th consecutive year of profit for the Emirates Airline and the group. At present, the airline covers 72 countries with 122 destinations and has around 190 aircraft, while it network is escalating continuously. More than 1,200 flights leave to destinations into six continents.
* Recruitment: here lies the key role of an HR department. Thousands of people send in their cvs for any job and HR is responsible for shortlisting candidates.
Hrm is the way of managing the human resource so that they can be directed to the achievement of the overall goal of the company. InterContinental Hotels Group PLC, informally known as InterContinental Hotels, a multinational hotel company which headquarter is in Denham, United Kingdom, has over 700000 rooms in almost 5000 hotels across approximately one hundred countries. Being a multinational company, managing employment relation and handling the employment laws that affect InterContinental Hotels Group PLC are both necessary. The role of human resource management, employment relation, employment laws in InterContinental Hotels Group PLC are discussed further.