Select the methods for communication and collaboration that best fit your area of focus and implement them as training for the Mobile Division management team
Various communication and collaboration methods have been developed in ensuring communication is effective within an organization. The mobile division needs both an effective collaboration and communication techniques that would ensure there is unity and cooperation among the different groups within BOLDFlash Company. One communication method that would best fit this area of focus is the face to face communication method. Most business organizations hold face to face communication in the form of conferences and meetings in order to solve various problems. Various factors must be put on
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There is a criterion that has been designed towards showing that the technical communication was delivering the intended message. One factor to focus upon was the outcome of the communication process. The result is expected to be positive and result into unity achieved by the groups represented within the audience. Focus groups also involve face to face communication which gives room for discussion and also coming into an agreement. Focus groups allow both the audience and the speaker to engage in an interactive and thus allowing them to come into a common boat of thoughts. The audience may also be divided into their specifics groups and their issues addressed accordingly. This technical communication will therefore ensure the communication reaches all the targeted audience and therefore termed as effective (Rajendra, …show more content…
For instance, immediate feedback can be provided as the training occurs while the employee learning also performs the task simultaneously. The feedback is therefore readily available and in case of any corrections which may need to be made, they are made straight away. This result into the second advantage associated with this technique which involves swift remediation in cases where the task has been performed in way that was not wanted. This method is also accompanied with various disadvantages; for instance, it may result into slowdown in the production of the employee. This is highly expected from the fact that the employee is in a training situation that also involves carrying out of the task in which one is being trained to become. This technique can also result into disruption of workflow within an organization. This may be due to the failure to perform the work as required (Barnlund,
Face-to-face verbal communication is the best way to communicate. There is less chance for misunderstanding and it allows for verbal and nonverbal messages. However with the restrictions of time and budgets in business it is not always possible to meet in person. Telephone conversations are also useful ways to communicate but it is important always to use a combination of methods. For example ‘Subway ‘can use verbal communication through telephones in order to update each other knowledge about finance
Communication is the exchange and flow of information and ideas from one individual to another via the usage of the mouth. This can be through the telephone, fax mail, email, or the aspect of using the face-face entity at the workplace. Basically, this document will illustrate in detail on how to undertake the approach of involving better and improved communication ways that lead to better and positive outcome of the firm. In essence, this shows that the paper is intended to bring about a positive outcome that would be influenced by the presence of improved communication links within a workplace environment (Perkins, 2010).
Focus groups are one of the many ways for a corporation to receive good feedback and information on what products are currently in style, and how to keep appealing to their target audience. However, focus groups are not the only good way to mine for information, companies often higher outside help to acquire new information when it comes to looking for what their targeted audience is most likely to buy. This outside help has been
In conclusion, managing communication in the organisation is important so as to perform basic functions. Managers should be effective communicators with high levels of fluency and professionalism and must be aware of the communication cycle to achieve team goals. Effective communication within the workplace like in the company’s technical office keeps the team involved in the delivery of customer focus which increases commitment to the organisation and make for a better relationship and understanding within the team. An effective communicator understands the communication process using the appropriate communication channel such as verbal, non-verbal or written communication. The correct use of the process helps to uncover barriers and determine effective preventive steps to avoid those barriers. Furthermore, within the communication cycle, it is essential to get regular feedback, which also helps evaluate and improve the communication process which in turn can be used as a basis to develop personal development plans, identify communication strength and weaknesses
The using of technologies for communications will help closing the gaps between staffs and management and with the business stakeholders. By using of emails, video conferencing, webinar and social networks it helps to make the connections between staffs, whether they work in the same building, in different states or across the country. On the other hands, electronic messages and other ways of technologies based communications are always replaced for interactions that can be better suitable for personal interactions. This is can be worked as very effective when different opinions between a lot of staffs exists or when the exchanges of idea and message can be impacted by body languages and non-verbal information during
Participants will be welcomed by the moderator. They will be asked to provide their completed consent form, sign the attendance sheet, and create a name tag.
The script will include the importance of the focus group, who will be attending and the roles and responsibilities of participants. The script will also convey what refreshments will be offered and the incentive each participant will receive for participating in the focus group.
The following paper will outline the characteristics of an audience that I would need to consider if I was presenting a quarterly sales information meeting to a group of stakeholders, including managers, salespeople, and customers. I will discuss what communication channels would be appropriate for this meeting and what are some of the considerations that I need to keep in mind given the diversity of the audience attending the meeting. Then I will discuss how I would ensure that my message is effective to the group attending this meeting.
The focus group interviews were located in a classroom in Rowland Hall, on the campus of the University of California, Irvine. There were four students and a moderator in an empty classroom. They were strategically placed in a circle, so the participants could all see each other. The students being seated in a circle made it the prime environment for open dialogue. This particular classroom was chosen because it was convenient to all the participants in the study due to its proximity to the classes on campus. The classroom was very quiet and there were no interruptions while the focus group interviews were in session. The time was not shown so the participants could not be distracted and they can focus on the questions being asked. The only
To communicate effectively in the organization between customers; e-mails, chats (WhatsApp/BlackBerry/Skype) and direct phone calls are most useful. E-mails are used as formal communication tool between different customers and can be archived for future need but it can be a reason to delay the response either by the user or by telecommunications’
A Focus group is defined as a research technique that collects data through a group interaction, on a given topic from the researcher. Along with this definition are some essential components. Firstly, it states that, focus groups are research methods devoted to data collection. Secondly, it signifies the interaction of group discussion as a source of data. Lastly, it acknowledges the active role of researchers in establishing the group discussion in order to collect data (David, 1996.p.130).
The Communications Department has been working diligently with all BOLDFlash departments to implement the new “communication culture”. This new initiative is aimed at improving our ability to communicate effectively with our distributors, customers, suppliers, and all team mates at BOLDFlash. Our goal is to create an environment where effective communication techniques are known, understood, and utilized by all employees. This training plan addresses key areas of focus for creating the communications culture. The goal of this plan is to create effective training for the Mobile Division management team.
Carson et al (2001, p.114) refers to focus groups as “A research technique that collects data through group interaction on a topic or topics”. They also suggest that the central distinctive characteristic of focus groups is group interaction, which generates a mass of data, which would be
Business communication can be defined as the process of sharing information among business professionals, prospective customers, and affiliates who are associated with an organization. The essential skills of business communications are currently in demand and highly required for the workforce for the modern workforce. To be an effective communicator is to have the ability to respond with skill, confidence, and assertiveness and is pertinent to the quality and expertise business professionals considered for employment. Hence, knowing how to communicate properly in an organizational structure requires the skill of communication necessary to interact with different levels of management. In a world
First is focus group method, focus group is defined as a group of individuals providing information in a structured format. A moderator leads the group of about 8 to 14 participants through an open, in-depth discussion rather than simply asking questions to solicit participants’ responses. The group is stimulated by comments from other group members in creatively conceptualizing and developing a new