CASE: HARD ROCK CAFÉ
MGT 215 OPERATIONS MANAGEMENT
OBJECTIVES AND SCOPE
The activity provides different objectives; one of the main objectives is to be able to work within a group. This may seem like something easy, but different complications may also arise along the road. That is why it was very important for us to choose the right groupmates to ensure efficient results. But the more specific objective of the activity is to learn what it takes to be a successful Operations Manager of a company. For our case: Hard Rock Café, the objectives are to be aware and knowledgeable about the Café’s history and background, to know the 10 decisions that the Operations Managers does, to determine
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Hard Rock Café’s growth has been possible to due to the decisions of the managers of the company. Their decisions are very important since these could make or break for a company. Hard Rock Café’s success could act as inspiration to an up and coming restaurant since their hard work and perseverance brought them to where they are today.
According to the case study, Hard rock chefs are modifying the menu from classic American (burgers and chicken wings) to include higher-end items such as stuffed veal chops and lobster tails. Hard rock café changes their menus, layouts, memorabilia, services and strategies the same as music changes over time. The more efficient the café makes this change, the more productive they are and the more value is added to the good or service that they are providing.
This is important because according to the book it determines our standard of living. We can determine the productivity of the kitchen staff and wait staff through their labor, capital and management since the productivity is the ratio of outputs (goods and services) divided by the inputs (labor, capital and management).
Operations Management is a must for companies such as Hard Rock and Ford. However, these big companies are very much different in their fields of service as Hard Rock
Urban Outfitters Inc. is one of the leading lifestyle retail companies. Urban Outfitters operates in over 500 retail stores worldwide, with plans to open over 35 new locations by the end of the next fiscal year. The company also has a website, mobile app and catalogs used to assist with sales. Urban Outfitters has goals of expansion and growth for their numerous brands.
According to Investopedia ULC (2012), " Operations management is concerned with converting materials and labor into goods and services as efficiently as
Here, we first discuss the Product Design and Quality: When Hard Rock Cafe is founded, first-rate, but moderately priced casual American fare, warm service and ever-present rock 'n' roll music and sensibility, it was initially decorated with an eye toward eclectic American. What started as an American dinner in the heart of London has blossomed into a way of life. Now, social norms and preferences often suggest some tweaking of menus for local taste. The following is several examples:
Productivity refers to what can be produced at a given time with the least resources and effort. Productivity can also be defined as the ratio that estimates ho properly an organization converts its resources into goods/services or financial results such as profit. Workplace settings can be perceived as the pressures, situations, stresses, aggressive, demographic, social, regulations and technological elements that affect the operations, survival, and growth of organizations.
Bed, Bath and Beyond (BBBY) currently has $400 million more in cash than they need for ongoing growth and operations requirements. While the company is financially sound analysts and investors worry about the company’s capital structure decisions. Investors do not want to see that much cash on the books and worry that the current capital structure is not the most effective for the future. They prefer that BBBY change their capital structure by paying out excess cash and issuing debt. This could allow BBBY to improve their return on equity and raise earnings per share. Given the low interest rates available it seems like the perfect time for BBBY to add debt to its capital structure. Until now they
Productivity is the amount of resources a business uses, such as labor and capital, to create its end result or purpose of operation. It measures output per unit of input. A real life example could be, an assembly line. When another person is added to an assembly line, more outputs are expected. Therefore, the assembly line is more productive. I think that productivity is crucial to having a successful business. A business should do whatever they can to maximize productivity because the more productive the business is, the larger profits will be for the business, which creates a profitable and very successful business.
The role of operations management is vital in planning and managing the way that inputs for the business are transformed. Ultimately, operations management is trying to achieve a competitive advantage for their organisation through improved efficiencies, product quality, reduction of cost and product differentiation.
Operations Management explores the way organizations produce and distribute goods and services. Everything you wear, eat, sit on, use or read comes to you courtesy of the
Operations Management Process is the central arteries within the organization because it produces the planning process for goods and services, which are its reason for existent. Operations management is linked to all organizations as every organization is producing either a product or a service. However, it cannot be said to be the most important function since there are other functional areas and boundaries within an organization. In today's fast changing world, organizations have to have a tendency towards being efficient, effective and innovative to the changing environment to succeed. Operations Management has to use metrics in order for them to accomplish their task and be successful with
1. Statement of Problem: What are the problems being faced and the most important 3-4 decisions the company needs to make regarding the situation of the company in China.
Although production needs are being met, improvements in productivity are always at the forefront of management’s thoughts. Doing more with less is a constant effort for middle management and hourly laborers. Over all the
There are several areas CoolBurst must focus on to encourage creativity and innovation which will propel the company forward including company structure, features, policies, practices, reward systems, culture, and management style. While Luisa cannot focus on all of these areas simultaneously, her campaign for change should start with making changes to the corporate culture and CoolBurst management. These two areas build the foundation for change within the company and will help move CoolBurst towards increased innovation and future company success.
Operations management is generally described as the planning, arrangement, and control of activities that change raw materials or an organization's input into finished products and services. The overall activities covered by operations management include the creation, development, manufacture, and distribution of products. The concept also relates to various activities such as inventory control, controlling purchases, quality control, logistics, storage, and evaluation ("Operations Management in McDonalds", n.d.). Since operations management covers the entire operations in an organization, it mainly focuses on the efficiency and effectiveness of the firm's processes.
Productivity is defined as a way to use the resources effectively, usually expressed as the ratio of output to input? It is useful for tracking an operating unit performance overtime and judging the performance of an entire industry. There are different types of productivity measures which can be determined as follows in figure 1and figure 2 (Stevenson, W. 2012)
A product with less price is better placed in the market than with the same product with higher cost. Yield, Employee productivity are directly related to the employee utilization. It shows how well the employees are utilized in the manufacturing cycle. The productivity also includes how innovative the teams