Communication Process Works
HCA/ 230
March 17, 2013
University Of Phoenix
Communication Process Worksheet
1. Briefly described the misunderstanding, including the setting and the people involved.
I had a misunderstanding with my son bus driver and teacher, there always be miscommunications with us all the time. For instance one incident I let my son bus drivers know that my son has to attends physical and occupational therapy on Tuesday, Wednesday, and Friday mornings. I have noticed my son bus driver was continually stopping by the house on those mornings. So I informed the driver again and the driver was confused about the days and she was frustrated about the situation. Then on several days the driver did not come by the
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2. Complete the following table with information from your described misunderstanding.
Questions Answer who was the sender? The sender was the Bus driver, Teachers.
Who was the receiver? The receiver was I and the principal.
What was the message? The message was to have an open communication going with the bus driver and teachers.
What channel was used to send the message? There was Verbal, texting message, and writing was used to send message.
What was the misunderstanding and how could you have avoided the misunderstanding? The misunderstanding was with my son bus driver and teachers a the bus driver days confuse on coming by the house to pick my son up and the teacher was confuse about my son days for there and confuse him with another students. It could be avoided by text message, email a meeting with one another and phone calls and asking one another question.
3. The perception model in Ch. 2 o0f communicating in the workplace shows that prior knowledge and experience combine with your psychological state to shape your subjective reality. What was your perception going into the situation? How did your perception of the misunderstanding affect the communication process?
My perception was I need to make sure there always an open and good communication going and understandable because it
There is a need to monitor and review working relationships, if conflict or lack of communication is a problem there is a need to establish a reason for this and look for a resolution acceptable to all parties and identify areas for improvement. One way to maintain a good working relationship is to have regular contact not only verbal but face to face contact through meetings at least monthly, this provides opportunity to discuss any concerns or maybe just have a chat about things in general, also keep in touch via email and telephone. It can create problems if the only contact they have is when there are problems as this may give
A. It is important to observe an indviduals reactions when communicating to gauge how people are feeling in the situation. Some people may have barriers when it comes to communicating such as personal space issues. It is imperitive to make the client feel as comfortable as possible when communicating, if the person looks to be feeling uncomfortable with how you are communicating they may not be taking in the information you are giving them putting them at potential risk or if it is the client that is giving the information they may be holding something back again putting them at risk.
One of the reasons people communicate is to understand each other. Understanding is a big part of communication as you have to understand what people problems may be, but also to take on board their views and opinions on the situation to be in a position to hopefully sort out their underlying problems.
Effective communication is important in developing positive relationships with children, young people and adults alike. It is the central key to establishing and maintaining such positive relationships. It means listening, questioning, understanding and responding to match each individual’s stage of development, their age, personal circumstances and their needs. It is important for the communication to be on the same level as the person you are speaking to so that neither person seems to have more power than the other. Good communication is not just about listening and speaking, it is also about watching and feeling. Excellent communication builds trust in relationships with all.
Establishing effective communication is about more than just exchanging information. You need to be able to understand emotion and intentions behind the information that 's being said, as well as being able to respond with a clear and honest message that fully portraits any information you need to
The bus was due to leave at 9am. As soon as the children arrived at 8.30am and ushered into the class, they were settled down and the register was taken, ensuring all the children that were going on the trip were present. Before departing, we ensured all the children had their coats, that they had their packed lunch in a carrier bag and that it was labelled with their name. We also asked the children if they needed to go to the toilet so
Both effective communication and positive relationships require effort, consideration and respect from all parties involved in order to continue to be effective and productive.
Communication should be clear so that the other person understands what you are trying to say. If communication is not clear people may feel isolated, anxious, confused, frustrated and even angry. If people are given clear information they are more likely to understand the message that is being delivered.
Clear and effective communication between partners is required so that employers will have a clear understanding of what the goals of the organization are. Clear speech is important so the other person/people can understand you are saying.
Debbie chose to return to school with the hopes of a pay raise which is her motivation. According to Herzberg’s two factor theory there may have been have of been many reasons for Debbie’s motivation. “Wages, Hours, Working conditions, Relationships with supervisors, Relationships with peers” Baack, D. E. & Fischer, A. (2013) can all be reasons in why Debbie had returned to school. These particular factors are all a motivation to push forward and succeed so ultimately “Achievements, Recognition, Actual work or job, Responsibility, Chance for advancement or growth”
Zinc chloride is an ionic compound. An ionic compound is made up of two elements, a metal and non-metal. They also consist of positive and negative ions. When an ionic compound is formed the ions bond to make a zero charge. The second element (the non-metal) is named by adding –ide to the end of it, providing it is a monatomic ion. The mixture of zinc chloride contains a metal (zinc) and a non-metal (chloride). Zinc has a charge of +2 and Chlorine has a charge of -1, so it consists of a positive and negative ion. Thus when zinc and chlorine combine, it actually takes 2 chlorine ions to bond with 1 zinc ion. This would give the formula a zero charge, and also make it an ionic compound. Finally, the name of the non-metal ion is chlorine, in this experiment it becomes chloride, adding –ide to the end also is proof it is an ionic compound since this is a bond between a metal and non-metal, and since there is no prefix in the name.
This would also indicate that HCA receives a lower rating. This could prove to be good and bad. In some instances, companies with lower ratings experience a rise in their cost of debt or loss access to the debt market. When Du Pont lost their AAA rating they did not experience any dramatic changes. With the growth rate at 15%, HCA has an opportunity to increase in the future. An ROE of 17.6% signifies efficiency and provides evidence that the company is heading in the right direction.
However the best type of communication is face to face so the matter can be discussed and clarifications can be made without
I will speak to both boys tomorrow. I want to make sure that Danny lets me know if there are any incidents that occur throughout the day. It is difficult for our kindergarteners to recall information that occurred the previous day. It looses value, and it is essential for them to understand that their actions have consequences. This will allow me to have a conversation right after the incident, which is way more meaningful. I will make sure that Antonio understands that such actions are not permitted in school, and that is not okay for him to bother Daniel or any other student. We are still reviewing routines and procedures, and we will continue to do so, to ensure all students know our rules well.
Chapter 1: Why and how is communication considered a “complex process” according to the authors in your text? Explain the characteristics involved in the communication process that make communication difficult and complex. Where in the process do you think workplace communications can get confusing, off-track, misinterpreted and why? Explain.