Ams/4384 Professional Communication

Communication is a two-way process that takes practice and time to be fully effective and is very important in every aspect our personal and professional lives. We communicate every day of our lives both verbally or nonverbally. The process of verbal communication is the exchanging information by transmitting an idea, send that idea, receive feedback, understand the idea and the feedback and provide feedback to the person who sent the message. The main components of communication are context, encoder, message, medium, decoder, and feedback. The context could be social, chronological, cultural, or physical. The individual sending the message will

Let´s focus on communication, specifically listening. , As employees each of you have a leadership role based on your positions. In these positions you are required to take instructions, present guidance, make decisions, and implement policy. If you cannot listen effectively, you will miss critical instructions, mislead guidance, make less informed decisions, and hopefully never implement the wrong policies.

First, listening is the way to learn information. It helps leaders meet the needs of others in the community or on the job to reach goals. Listening decreases stress,

Usefulness in business: We need to listen to be able to gather information and understand what the job that it to be done is. It is also a way of being socially agreeable with others so that we want to do business together. It is a major part of communication. Without listening, communication would fail.

To whom is the message going? Not every message is for everybody. Did the receiver get your text, email or call?

Listening is a very important part of the communication process, if not the most important. It is defined as the ability to accurately receive and interpret messages in the communication process. In the absence of proper listening, there is guaranteed to be a breakdown in communication, which eventually lead to mistakes and misinterpretation. An example of how useful and

Whilst listening to the person in a conversation, we may need additional inputs before we can draw a conclusion, offer a suggestion or make a decision. Asking the right questions is said to be the heart of effective communication and information exchange.

Interaction with people in the workplace can be challenging and frustrating. Technology has changed the way we communicate with one another; for instance, email is a preferred method of communication compared to an in person meeting. This way of communication can create problems and tension among employees. One’s perception of the message becomes reality, causing lack of communication and for the message to be lost in translation. It is crucial to develop listening skills in order to be responsible for receiving and sharing accurate information.

Communication is a mutual exchange of understanding. Business communication is more formal than ordinary interpersonal interaction, which is regulated by certain norm and oriented by goals (Schoop, Köhne, & Ostertag, 2010). Through learning the Business Communication course, I had understood various communication concepts and theories. Additionally, I have further developed my understanding of interpersonal and intrapersonal dynamics through applying concepts into practical group work. On one hand, interpersonal communication can involve

Active listening in the workplace is very important. It is important because to being a good, active listener will mean that there will be good communication. In being an active listener, you will be able to cultivate an interest in both the speaker and the message. By having an interest in the speaker and the message, you will be able to focus your attention on the message being given. Active listening helps approve the level of communication in the workplace, because it improves overall understanding. It also forces attentiveness, and minimizes defensiveness. It helps ensure that you understand the message clearly and effectively, and that you remain focused on the subject at hand. Some examples of active listening are eye contact,

According to Hammersley and Reid (2014, p.41), explain active listening is not simply kept quiet to listen. Practically, understanding, reflecting and responding such as nodding and eye contact are indispensable in active listening to develop interpersonal skills to achieve accomplishment. This indicates if there has not been ample understanding in what people attempt to communicate and express, it cannot be responded to and reflected to the people of the understanding, thus, those is recognized the need for and participated in active listening to develop the soft skills to connect with the people in the associations with success in the commercial enterprise to increasing the revenue. In additional, according to Ellis (2009, p.32), to build stronger and successful relationships, there need to be a demonstration of the understanding to the person through listening deeply and asking follow-up questions to know the meaning of what the conversation is saying and showing respect for their value and input. This is the advantage and extremely powerful to help in listening actively. Coupled with that, it explains that more listening to the person, and to identify what the people is trying to say that is essential, and ask them suitable related

Interpersonal listening: is the power to interpret things and to make healthy communication. A person that listens properly can transfer the accurate message to the specified person or to any receiver. If we listen properly we can effectively accomplish our assigned activities. Listening can prevent unnecessary mistakes. That is why people say, before you talk, think twice. If we listen to our family we can avoid some of the problems easily. If we listen to our friends, we canform good relationships. If we can listen to our groups, teams, and communities, we will be good leaders. When someone listens carefully until the speaker finishes, it helps the listener to get the whole message in order to answer any needed questions.There should be no worries of what to say after the speaker finished his /her speech. Sometimes being quiet is preferable. A good listener will make a good judgment.Listening skills also interoperates with verbal and non verbal communications which helps to receive messages sent by other people.

An effective listening is fundamental to all human relationships, and the work can be very much influenced by human relationships, many companies based and / or have based their success on a good listening skills. Attention, we are talking about listening not hearing, there is a huge difference between the two.

Listening: In many jobs, you will be required to understand and deal with important or complex information, because it is not possible to effectively listen, will lead to a potentially costly mistake, misunderstanding and loss of opportunity

For communication to be successful it has to be understood by the receiver and the ability to be replied to. This means that overall communication include speaking, reading, and listening skills. As communications moves from the author to the receiver, there is more than enough opportunity for its genuine meaning to become different or altered. For that reason, listening, reasoning and