1.1 IDENTIFY DIFFERENT REASONS WHY PEOPLE COMMUNICATE Communication is very important to meet the needs of children, with families and other members of staff on a daily basis to ensure effective team working. It also ensures any health and safety issues are recognised and reported. People communicate with each other for different reasons; To build and maintain relationships, relationships and trust The ability to effectively communicate with a wide range of people is a vital factor in working towards building relationships that may flourish and enable the gaining of confidence and trust. As a practitioner, it is important to be patient, approachable, non-judgmental and a good listener. Open communication and a positive attitude …show more content…
Communication should be clear so that the other person understands what you are trying to say. If communication is not clear people may feel isolated, anxious, confused, frustrated and even angry. If people are given clear information they are more likely to understand the message that is being delivered. When communicating with children, it is important to talk at their level while maintaining eye contact and use positive body language. We must give them time to understand and absorb what is being said to them. This will make the children feel respected and develop trust and thus they will feel confident to communicate with us. The child’s learning and development will benefit if the adults in their life can communicate effectively about them. 1.3 EXPLAIN WHY IT IS IMPORTANT TO OBSERVE AN INDIVIDUAL’S REACTION WHEN COMMUNICATING WITH THEM Sometimes, some people are not able to communicate verbally, may be due to lack of confidence or they don’t know the language. That is why it is very important to observe their facial and body reaction so that any problems could be identified and dealt with. It is also important to observe an individual’s reaction in order to make sure the information has been understood so that you know whether you need to adjust your communication methods. You can also recognise any communication barriers such as language
If people don't communicate well they limit their ability to connect on any meaningful level which can create conflict. Depending on the position in workplace, others will have expectations of how an individual should communicate with others. It is important that for any employee show respect to those he or she works with. The general social care council’s code of practice states that communications should be conducted in an appropriate, open, accurate and straightforward way. By communicating in this way others will have trust and confidence in any employee and their abilities. Workplace relationships become a lot stronger when people can clearly and effectively communicate what they need and allow others to do the same.
In conclusion effective communication with children, young people and adults is fundamental to developing relationships. It should be remembered that whilst it is important for me to communicate effectively with others it is equally important for me to listen to others to further develop the relationships I have.
Effective communication is also about communication with relatives, colleagues and other professionals to create a safe, welcoming and valuing work environment (3).
Observe Body Language - This is a very powerful form of non-verbal communication. It is shown by the way we stand, how we place our hands or arms, make gestures and facial expressions.
A. It is important to observe an indviduals reactions when communicating to gauge how people are feeling in the situation. Some people may have barriers when it comes to communicating such as personal space issues. It is imperitive to make the client feel as comfortable as possible when communicating, if the person looks to be feeling uncomfortable with how you are communicating they may not be taking in the information you are giving them putting them at potential risk or if it is the client that is giving the information they may be holding something back again putting them at risk.
As quoted, (Children and young peoples workforce, early and child care book 2010) there are a number of reasons why people communicate which are to:
Every child needs communication to help promote their learning and development. Every child needs a good listener and eye contact when talking.
When communicating with children, a number of skills need to be demonstrated to communicate effectively. Children learn to communicate through the responses of others, if they feel they have not had there contributions valued they are less likely to initiate communication themselves appropriate responses reinforce the child’s self-esteem, values this is important in building relationships initiating conversations and finding out the answers to questions builds on the language skills that are integral to child’s learning. In the setting working with children with
Effective Communication is significant and a fundamental relationship-building skill in the workplace for any employee especially for managers to perform the basic functions of management, i.e., Planning, Organising, Leading and Controlling. If people don't communicate well they limit their ability to connect on any meaningful level which can create conflict. Depending on the position in workplace, others will have expectations of how an individual should communicate with others. It is important that for any employee show respect to those he or she works with. The general social care council’s code of practice states that communications should be conducted in an
By following good practise I proved appropriate care, and I fi didn’t individuals would suffer. Communication is very important when working with young children as they need to be able to understand simple instructions and want to be able to listen and communicate back to you. Communication does not involve just speaking but also listening,
Communication plays a massive part once building a relationship in the work setting. By regularly keeping effective communication between practioners, parents/careers and children makes a positive working environment. The relationships are mostly based on the type of communication between one another, communication is not just by verbally but also the body language we show, facial expressions and our gestures.
Effective communication, and respectful relationships are vital when talking with children, young people, and adults as they both allow accurate gathering of information and feelings and the subsequent passing along of any issues that may need to be followed up on.
Communication is essential when working with young people and in order for the relationship to be effective, as a health professional it is crucial to be honest, respectful and understanding. Communication is an active process which involves listening, questioning, understanding and responding and. A key to a good rapport
It is just as important to have effective communication when building positive relationships with adults too. As regards parents, they are a key source for information that may affect the child’s learning. For example if the child is not feeling physically ‘tip-top’ or they have some emotional or social issues, it is important that they feel comfortable passing this
Nonverbal communication reinforces, and gives emphasis to verbal communication. Nonverbal communication is expressed by facial expression, eye contact or lack of eye contact, vocal qualities such as pitch, volume, rate, and tone, gestures, posture, touch, personal space, appearance, and clothing. These various forms of nonverbal communication can either clarify verbal communication or create miscommunication. In the workplace, nonverbal communication can improve the way people interpret and absorb your communication. It is a reflection of how a person is feeling in relation to what they are saying, as well as a reflection of a person’s initial reaction to the message you are conveying. Consciousness of your nonverbal communication when you are communicating a verbal message allows those receiving it to decipher the message that way you expected them to. A common occurrence is for people to send conflicting verbal and nonverbal messages. Whenever a message contradicts the verbal message, the nonverbal message is the message that will be understood. According to studies by UCLA professor Albert Mehrabian body language accounts for 55% of a first impression; 38% comes from tone of voice; 7% comes from our actual words. Unequivocal non-verbal communication skills are fundamental in order to communicate effectively in the workplace. Ultimately, this can be accomplished by being aware of gestures while