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History and current thinking of management

Satisfactory Essays

PRINCIPLES OF MANAGEMENT

CH.2
Managing: History and
Current Thinking

3 BASIC APPROACHES TO
MANAGEMENT:
Classical Approach
 Behavioral Approach
 Management Science Approach


OTHER APPROACHES:
 The Contingency Approach
 The Systems Approach

THE CLASSICAL APPROACH

THE CLASSICAL APPROACH
Pioneers of Management Study
 “recommends that managers continually strive to increase organizational efficiency to increase production”  Find the ‘one best way’
 Lower-level analysis: done by studying the jobs of workers at the lower levels of organization, how the task situation can be structured to get the highest production from workers.
 Comprehensive Analysis: studying the management function as a whole.
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WHY?
- subjects found it enjoyable
- New supervisory relationship – free, no fear
- realized they were part of an important study
- became friendly as a group
CONCLUSION: human factors within an organization could significantly influence production.

PHASE 2: The Bank Wiring Room Experiment:
 To analyze the social relationships in a work group.
 Focused on the effect of group piecework incentives on a group of men
 Harder group worked as a whole – the more pay each member would receive
 Believed workers would encourage one another to work harder  They were wrong
 The faster workers were pressured to slow down
 They were more concerned with increasing group solidarity rather than earning more
 CONCLUSION: social groups in organizations could effectively exert pressure to influence individuals to disregard monetary incentives.

Result of both phases of Hawthorne Studies:
Managers realized the importance and influence of the
HUMAN VARIABLE.
HUMAN RELATIONS MOVEMENT:
 Sparked by Hawthorne studies
 A people-oriented approach to management
 Enhance org success by building relationships with ppl
 When management stimulates high productivity and commitment to the organization and its goals, human relations are said to be effective, and vice versa.
 Human Relations Skill: ability to work with people in a way that enhances organizational success

MANAGEMENT SCIENCE APPROACH
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