PRINCIPLES OF MANAGEMENT
CH.2
Managing: History and
Current Thinking
3 BASIC APPROACHES TO
MANAGEMENT:
Classical Approach
Behavioral Approach
Management Science Approach
OTHER APPROACHES:
The Contingency Approach
The Systems Approach
THE CLASSICAL APPROACH
THE CLASSICAL APPROACH
Pioneers of Management Study
“recommends that managers continually strive to increase organizational efficiency to increase production” Find the ‘one best way’
Lower-level analysis: done by studying the jobs of workers at the lower levels of organization, how the task situation can be structured to get the highest production from workers.
Comprehensive Analysis: studying the management function as a whole.
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WHY?
- subjects found it enjoyable
- New supervisory relationship – free, no fear
- realized they were part of an important study
- became friendly as a group
CONCLUSION: human factors within an organization could significantly influence production.
PHASE 2: The Bank Wiring Room Experiment:
To analyze the social relationships in a work group.
Focused on the effect of group piecework incentives on a group of men
Harder group worked as a whole – the more pay each member would receive
Believed workers would encourage one another to work harder They were wrong
The faster workers were pressured to slow down
They were more concerned with increasing group solidarity rather than earning more
CONCLUSION: social groups in organizations could effectively exert pressure to influence individuals to disregard monetary incentives.
Result of both phases of Hawthorne Studies:
Managers realized the importance and influence of the
HUMAN VARIABLE.
HUMAN RELATIONS MOVEMENT:
Sparked by Hawthorne studies
A people-oriented approach to management
Enhance org success by building relationships with ppl
When management stimulates high productivity and commitment to the organization and its goals, human relations are said to be effective, and vice versa.
Human Relations Skill: ability to work with people in a way that enhances organizational success
MANAGEMENT SCIENCE APPROACH
Suggests
Management has changed significantly over the past 50 years. The role of leaders in an organization is an ever changing thing. At one point, a manager was also the owner of the company, and thus used a carrot and a stick to get his employees to work, just like a parent personally invested in the raising of their child. Not anymore. Nowadays, leaders are there to “serve” their employees. The focus is on motivating the individual, achieving organizational goals by integrating each and every individual into the system. We no longer rely on a one size fits all approach, and management theory is no longer focused on having a winning philosophy, or motivating large groups.
Once again, goal-oriented behavior should be applied. This method will help motivate the workers, which will be beneficial for both individuals as well as the company. Also, connecting workers inside groups will help increase performance and as a result motivation. Since the current environment is a Theory X one, workers are in a controlled environment, with a highly structured system. This, according to the theory of interpersonal competence, is causing individuals to maintain only superficial relationships, and as a result not fulfilling their self-esteem and social needs. If management is encouraged to promote group work, workers will have to interact
The different approaches to management have been changed, fine tuned and discarded over the years. In the coming paragraphs we will take a look at the contemporary approaches. We will examine how they compare to each other as well as if they can be utilized in the three types of environments; internal, competitive and macro environment.
Working in a group can be beneficial but it can also come with hardship that is if others lack the drive and ability to work together. Working in a group takes effort; it takes psychological support, and cooperation. The foundation of group behaviors is something that can come and go but it takes a lot of effort to keep it going after so long. Although these efforts may come and go it is important to consider what it takes to work within a group, successfully. The article I chose to report on deals with the consequences that can come from those who are working in-group settings. It is important to understand what it takes to be productive and this research does the best it can to tackle those issues. It gives us the information we need to succeed and avoid anything that would go against those successes. One of the biggest concerns within group settings is the
Respondent rejects recommended sanction • Hearing committee is convened to hear the case by the Title IX Deputy.
After the initial training period each employee is expected to be able to complete all the task
An employer can benefit from a team-based incentive plan, in the same way they would benefit from a commissioned sales staff (Auchterlonie, 2009). Essentially, when performance measures are met, both the employer and the team members profit. Nevertheless, if the goals are not met, the employer would lose less than he normally would pay employees a straight hourly or salary wage (Auchterlonie, 2009). However, one particular advantage of a team-based incentive pay plan is the feeling of peer pressure. Consequently, when a member of the team is not performing or pulling their share of the weight, team-based incentive pay plans helps team members holding their peers accountable (Zenger & Marshall, 2000). Typically, this type of peer pressure aids in preventing anyone from being singled out as a slacker. Most people do not want to let their team members
Organizational theory studies the various variables that influence the behavior of an individual(s) working within an organization, but also, “prescribes how work and workers ought to be organized and attempts to explain the actual consequences of organizational behavior (including individual actions) on work being performed and on the organization itself.” (Milakovich & Gordon, 2013, p.145). Of the many approaches to organizational analysis, Classical Organizational theory has been, even to this day, extremely influential by focusing on more formal concepts such as bureaucracy, rationalization and scientific management. Although, over the decades organizational management has taken on a more human relations approach to getting more productivity out of employees, it is contributors like Max Webber, Fredrick Taylor, and Luther Gulick that laid down the basic foundation organizational theories by recognizing the need for control and procedures.
With the rapid change of the world, thought of management, theory and practise keeps on changing. It has been transformed through innovation. Taking into consideration the uncertainty surrounding the construction industry, it is essential paying attention to how people work within an organisation that has set goals that needs to be achieved. To be able to achieve these objectives, it is necessary to understand management relating issues such as culture, motivation, leadership and issues relating like coordinating, planning and controlling. Understanding the way people and organisations work is very vital when it comes to the built environment. As a Quantity Surveyor some of my duties are to deals with people, technical
c. Thus the workers were urged to surpass their previous performance standards to earn more pay .Taylor called his plane the differential rate system.
The human relations movement came about because businesses wanted to understand how groups of people behaved in a workplace and how the unions advocated for their workers. With poor working conditions, low pay, and no benefits, something needed to be done. Frederick Winslow Taylor’s idea of scientific management gives you the perspective of a company, his philosophy sought to increase productivity, and make the work easier by scientifically studying work methods and establishing standards (A Brief History of Management, pg. 37). These are principles of early management. By examining the efficiency of workers you were able to increase production and get the product or services on the market faster. Working with employees in regards to steady hours, good pay, and getting benefits like days off and retirement were details that the unions dealt with. Here this paper explores how the human relations movement expanded into management styles, which theories impacted the industry, and how management
The main focus behind the development of management theory is the quest for good ways to make use of managerial means. Management theory evolves constantly with the continuous stream of new ideas that come from the attempts to transform theory into practice, and vice versa (Aguinaldo & Powell, 2002). Progression in management theory normal happen as key personnel discover great methods to accomplish the most important management responsibilities: planning, organiz-ing, leading, and controlling human and other managerial means. This paper will show how man-agement theory having to do with suitable management processes has emerge in modern times, and view the main aspects that have led to its prosperity.
Management in business is the coordination of people to accomplish set goals efficiently and effectively. It comprises of planning, organising, staffing, leading, and controlling an organisation. Management itself is also an academic discipline, a social science whose object of study is social organisation in order to accomplish a mutual goal.
Peter Spurgeon and Robert Cragg (2007) contend the current attention paid to the importance of leadership has diminished the value and contribution of management. The discussion concerning leadership and management, at the most extreme, is inclined to portray leadership as 'good' and management as 'bad'. These constraints are rooted in the proposition that people do not want to be managed, with its connotations of bureaucracy and control, but are happy to follow a leader toward a vision. At the core of this perception is the belief that leaders are concerned with the future and with the people in the system, while managers are focused upon greater efficiency and immediate results.