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1. Listo Systems: the Challenge of a Growing Organization

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Case Study 4
1. Listo Systems: The Challenge of a Growing Organization
Defining the Context
Listo Systems, one of the world’s top graphic service companies, was established in the 1990s when technological advancements were increasing and creating a more competitive market. After going through a period of great success and growth, the company decided to hire a number of new employees and adding new layers of managers and supervisors.
Defining the Key Issues or Problems
The main issue is that Listo Systems has been growing too quickly, and the company has not been able to cope with this growth appropriately. Due to this situation, causal variables such as lack of proper training for new employees, management becoming less concerned …show more content…

Once this is done, they will feel motivated to work for the common good again.
As individuals start working for the common good, they will become more mature and as a result will be promoted (Argyris’s Maturity Theory). This way, employees will be more involved in the managerial position to which they were promoted, and it will also serve as an example for other employees to follow and look up to.
Organizational Level 4: Teams Entity (Groups) & Goals (Objectives)
Level four suggests that goals are achieved by teams. This is done through focusing, unifying, and connecting the vision. In this particular case, Listo Systems’ main aim should be to connect team members with each other as well as with the team’s goals.
Once again, goal-oriented behavior should be applied. This method will help motivate the workers, which will be beneficial for both individuals as well as the company. Also, connecting workers inside groups will help increase performance and as a result motivation. Since the current environment is a Theory X one, workers are in a controlled environment, with a highly structured system. This, according to the theory of interpersonal competence, is causing individuals to maintain only superficial relationships, and as a result not fulfilling their self-esteem and social needs. If management is encouraged to promote group work, workers will have to interact

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